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Front Desk Receptionist

Front Desk Receptionist

TARC India

7 - 12 years

0 Lacs

Greater Delhi Area

Posted:2 weeks ago| Platform:

Apply

Skills Required

communication service analyze scheduling coordination security management support engagement compliance multitasking word excel

Work Mode

On-site

Job Type

Full Time

Job Description

Location:

Department:

Employment Type:

Role Overview:

Customer Delight Executive

Key Responsibilities:

1. Front Desk & Reception Management

Greet and assist visitors, clients, and employees professionally.
Handle incoming calls, emails, and inquiries, directing them to the appropriate department.
Maintain visitor logs and issue access passes as per company policy.

2. Customer Delight & Experience Management

Provide exceptional customer service, ensuring a warm and engaging experience for all guests.
Address customer concerns and escalate issues to the relevant department when necessary.
Gather and analyze feedback to enhance the front desk experience.

3. Administrative Support

Manage appointment scheduling and conference room bookings.
Assist in handling couriers, mails, and document distribution.
Ensure the front desk area is well-maintained and organized.

4. Coordination & Communication

Collaborate with internal teams (HR, Admin, and Security) to ensure smooth office operations.
Communicate effectively with vendors, housekeeping, and facility management teams.
Support internal events, meetings, and visitor engagement activities.

5. Compliance & Safety

Ensure adherence to security protocols and visitor policies.
Follow COVID-19 or other safety guidelines, if applicable.
Maintain confidentiality and professionalism in handling sensitive information.

Key Skills & Competencies:

Excellent Communication:

Customer-Centric Mindset:

Multitasking & Organizational Skills:

Problem-Solving Ability:

Professional Appearance & Demeanor:

Tech-Savvy:

Qualifications & Experience:

Education:

Experience:

Other Requirements:

Ability to work in a fast-paced environment.
Flexible to work across multiple locations in
Delhi NCR
as required.

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