Front Desk Officer

Job Title: Front Desk Officer

Location: 35 A, North Avenue Road, Punjabi Bagh West, New Delhi - 110026

Job Summary

The Front Desk Officer will serve as the first point of contact for visitors, clients, and employees. The role requires a professional, courteous, and proactive individual who can manage reception duties, coordinate administrative tasks, and support HR/Admin functions to ensure smooth day-to-day operations of the office.

Key Responsibilities

• Greet and welcome visitors, clients, and staff with professionalism and courtesy.
• Manage incoming calls, emails, and messages; route them to the appropriate departments.
• Maintain visitor records, verify IDs, and issue visitor/guest passes as per company policy.
• Coordinate and manage meeting room bookings, appointments, and conference schedules.
• Handle incoming and outgoing correspondence, couriers, and deliveries.
• Maintain the reception area in a neat, presentable, and professional manner at all times.
• Provide information to visitors, assist with directions, and respond to general inquiries.
• Maintain updated contact lists (employees, vendors, service providers).
• Assist HR/Admin in the onboarding of new employees (providing visitor passes, ID cards, orientation support, etc.).
• Support travel arrangements, hotel reservations, and logistics for employees and guests.
• Coordinate with vendors and service providers for office maintenance and front desk needs.
• Manage office supplies inventory (stationery, pantry, reception materials) and place requisitions as required.
• Provide administrative support such as filing, photocopying, scanning, and data entry.
• Support internal events, training sessions, and meetings by handling logistics and coordination.
• Report security or safety concerns promptly to management.
• Ensure confidentiality and compliance with organizational policies and procedures.
• Perform additional duties and responsibilities assigned by management as needed.

Qualifications & Skills

• Bachelor’s degree (preferred) or diploma in Administration/Business or a related field.
• Prior experience in front desk, receptionist, or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Presentable, well-groomed, and professional in appearance.
• Positive, service-oriented, and adaptable to new responsibilities.

Work Conditions

• Working Hours: 09:00 AM – 07:00 PM
• Full-time, on-site role.
• Flexible and welcoming work environment that encourages continuous learning and growth.

Key Attributes

• Professional and approachable demeanor.
• Punctual, reliable, and disciplined.
• Ability to stay calm and effective under pressure.
• Responsible, trustworthy, and able to maintain confidentiality.

Desired Candidate please contact:

Ms. Roma Tyagi
7042002455

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person