Front Desk Manager

Key Responsibilities Greet clients warmly and professionally. Handle all customer inquiries, walk-ins, and complaints promptly. Ensure high-quality customer service at the front desk. Appointment & Booking Management: Manage appointment scheduling through CRM/booking software. Coordinate with stylists, beauticians, and other staff to avoid appointment clashes. Follow up on client bookings, confirmations, and rescheduling. Team Supervision: Supervise and train front desk staff. Monitor performance, manage shift schedules, and ensure front desk is always manned. Billing & Payments: Oversee daily billing and POS operations. Ensure correct invoice generation and payment collection (cash/card/UPI). Maintain and reconcile cash reports at the end of the day. Reporting & Documentation: Maintain records of daily walk-ins, sales, appointments, and client feedback. Submit daily, weekly, and monthly reports to management. Administrative Support: Maintain the cleanliness and aesthetics of the reception area. Manage inventory of front desk materials and salon brochures. Assist in implementing marketing and promotional offers at the reception. Requirements:Freshers Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in MS Office and salon CRM/booking systems. Positive attitude and ability to work under pressure. Ablility to learn /immediate required Salary between 20k to 25k