Front Desk Manager

Lifecare Multispeciality Hospital

0 - 31 years

2 - 3 Lacs

hadapsar pune

Posted:2 days ago| Platform: Apna logo

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Skills Required

management scheduling coordination reports billing crm software payments communication multilingual empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Reception Management – handling visitors, calls, and inquiries professionally. Scheduling & Coordination – managing appointments, reservations, and staff rosters. Record Keeping – maintaining visitor logs, reports, billing details, or patient files (in hospitals). Computer Proficiency – MS Office, spreadsheets, email, CRM or Hospital Management Software (HMS). Cash Handling / Billing – managing payments, invoices, and petty cash. Polite & Professional Communication – verbal and written, with staff, patients, or guests. Conflict Resolution – calming upset visitors/customers and resolving issues smoothly. Multilingual Ability – an advantage in cities with diverse populations. Listening & Empathy – understanding client/patient needs.

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Front Desk Manager