Neworld Developrs Private Limited

Roles and Responsibilities Manage front desk operations, ensuring a smooth check-in/check-out process for guests. Handle guest complaints and feedback in a professional manner to resolve issues promptly. Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy. Maintain accurate records of guest interactions, including registration forms and billing information. Supervise receptionists and provide guidance on hospitality standards. Desired Candidate Profile 2-4 years of experience in front office management or related field (front desk, guest handling). Strong knowledge of hospitality industry practices and procedures. Excellent communication skills with ability to handle diverse customer needs. Ability to work effectively under pressure during peak periods.