Food & Beverage Manager

Job Description

Company Description Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service. Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine. Job Description We are seeking a highly skilled and experienced Food & Beverage Manager to join our team in Grand Mercure Bangalore, India. As a key member of our management team, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service, and maximizing profitability. Develop and implement strategies to enhance the overall dining experience and increase revenue Manage and mentor a diverse team of food and beverage staff, including hiring, training, and performance evaluations Oversee inventory management, cost control, and budgeting for all food and beverage outlets Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness Analyze financial reports, sales data, and customer feedback to identify areas for improvement Collaborate with the culinary team to develop innovative menus and promotional offerings Handle customer inquiries, complaints, and special requests in a professional and timely manner Coordinate with other departments to ensure seamless operations and excellent guest experiences Stay updated on industry trends and implement best practices to maintain a competitive edge Organize and oversee special events, banquets, and catering services as required Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of experience in food and beverage management, preferably in a high-volume restaurant or hotel setting Proven track record of successfully managing and motivating teams in a fast-paced environment Strong financial acumen with experience in budgeting, cost control, and profit maximization Excellent leadership, communication, and interpersonal skills Proficiency in restaurant management software and point-of-sale (POS) systems In-depth knowledge of food and beverage industry standards, trends, and best practices Thorough understanding of food safety regulations and hygiene standards Ability to work flexible hours, including evenings, weekends, and holidays Strong problem-solving skills and ability to make quick decisions under pressure Excellent customer service orientation with a focus on creating memorable dining experiences Proficiency in English; knowledge of local languages is a plus Additional Information Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.