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2 - 5 years
3 - 4 Lacs
Gurugram
Work from Office
Sales Coordinator (CLIENT RELATIONSHIP MANAGER) Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand Job Summary We are looking for a highly organized and proactive B2B CRM & Sales Coordinator to join our team at Jack Martin. This role involves managing B2B customer relationships, coordinating sales orders, and supporting the sales team and channel partners to ensure smooth business operations and drive growth. Experience Required: 3-8 Years Package: 3.5-4.5 LPA Skills: Client Relationship Management, Client Coordination, Sales Support, B2B Sales, Business Development, Sales Coordination, Client Retention Key Responsibilities: 1.) Order Management: Coordinate the end-to-end process of managing B2B orders from receipt to fulfillment. Ensure timely and accurate order processing, invoicing, and shipment tracking. Collaborate with internal teams (warehouse, logistics, finance) to ensure on-time delivery and proper documentation. 2.) Sales Team Support: Provide administrative and operational support to the sales team, including preparing sales reports, maintaining records, and tracking KPIs. Assist in the preparation of sales presentations, proposals, and contracts. Follow up with the sales team on business development opportunities and ensure seamless execution of sales strategies. 3.) Customer Relationship Management (CRM): Maintain and manage B2B customer relationships through regular communication, ensuring high levels of customer satisfaction. Act as a point of contact for key B2B clients and channel partners, addressing inquiries, resolving issues, and ensuring ongoing support. Update and manage CRM systems with accurate data, track customer interactions, and maintain records of all client communications. 4.) Channel Partner Coordination: Liaise with B2B channel partners to facilitate business growth and maintain strong partnerships. Support channel partners with product information, pricing, promotions, and order updates. Help address any concerns or issues raised by partners, ensuring timely resolution and satisfaction. 5.) Sales Reporting & Analysis: Compile and analyze sales data to provide insights on performance, trends, and areas for improvement. Generate and present regular reports on sales activities, customer feedback, and sales performance metrics. 6.)Cross-Functional Collaboration: Work closely with marketing, finance, and operations teams to ensure alignment in B2B activities and promotions. Assist in coordinating product launches, campaigns, and promotional activities with the sales team and channel partners. Qualifications & Skills: Bachelors degree in Business Administration, Sales, Marketing, or a related field. 2-4 years of experience in B2B sales coordination, customer relationship management, or sales support roles. Proficiency in CRM software and MS Office (especially Excel). Strong organizational, communication, and multitasking skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving skills and attention to detail. Experience in the consumer electronics or home audio industry is a plus
Posted 1 month ago
1 - 2 years
2 - 3 Lacs
Faridabad, Gurugram
Work from Office
Strong communication & persuasion skills, client handling and demo presentation, cold calling, Basic understanding of sales and follow-up process, Make outbound calls to potential leads and explain our services/products.
Posted 1 month ago
1 - 4 years
2 - 3 Lacs
Rajkot
Work from Office
Responsible for sales support, documentation, customer service, and order management. Skilled in handling logistics paperwork, negotiating rates, tracking sales, and enhancing customer experience. Strong communication, MS Office, and teamwork skills.
Posted 1 month ago
2 - 4 years
1 - 1 Lacs
Chennai
Work from Office
Visiting Little Elly centers & observing the running of the center Helping the team in curriculum & other operational issues. End of the day need to share an observation report to HO .Graduate with experience Only Female Candidates can apply. Required Candidate profile 2+ yrs of Experience working in Preschool, Good communication Skills Have to have 2 / 4 wheeler compulsory Timings: 8.30 to 2.00pm
Posted 1 month ago
- 5 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: Manage member enquiries via phone & email Coordinate sales activities with team members Follow up on quotations & payments Maintain accurate records of transactions
Posted 1 month ago
4 - 8 years
4 - 6 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Sales Coordinator (Full Time Role) India ABOUT UNITILE: For three decades Unitile continues to shine as a beacon of innovation and trust in the building materials industry. As India’s No.1 Raised Access Floor Brand and a proud recipient of Asia's Prestigious Rising Brand (2021) by BARC, we have consistently set industry benchmarks. Our commitment to innovation and quality has earned us a place among India’s Top 25 Best Workplaces™ in Manufacturing 2025 and the esteemed Great Place to Work® Certification. These accolades reflect our dedication to fostering a positive, collaborative work culture where employees feel valued, empowered, and motivated to excel. Specializing in modular indoor and outdoor raised flooring systems, structural ceilings, partitions, and acoustics, we enhance spaces with intelligent designs that seamlessly blend form and function. With a proven track record of over 15,000+ clients and over 100 million sq. ft. of successful workplace transformations worldwide, our dynamic team continues to drive innovation and deliver value. KEY RESPONSIBILITIES: Process customer orders and monitor order status to ensure timely fulfillment. Collaborate with various internal departments to provide the sales team with necessary information and details. Collect, manage, and maintain sales data and records; prepare reports and other documents as required. Draft and prepare sales proposals. Address customer and dealer inquiries promptly, providing accurate information as needed. Organize and manage sales documents, contracts, and records efficiently. Respond to customer inquiries via phone, email, or in person in a timely and professional manner. Assist in the preparation and distribution of sales materials and promotional items. Act as a liaison between the sales team and other departments, including marketing, accounts, technical support, and material management. REQUIRED SKILLS, QUALIFICATION AND EXPERIENCE: Skills: The ability to multitask, work in a fast-paced environment, and meet deadlines. Well-organized and responsible with an aptitude in problem-solving Ability to communicate clearly and people skills. Self-motivated, Quick learner & Independent Mindset Familiarity with CRM and ERP Software Qualification and Experience: Graduate or any Bachelor’s Degree in an Engineering stream will be preferred for this role. 5 + years of experience handling sales coordination which includes handling quotation, tenders, sales orders. Preference will be given employees from manufacturing set up Salary would be in line with the experience. IT’S MUCH MORE THAN WORK HERE AT UNITILE!
Posted 1 month ago
2 - 3 years
2 - 3 Lacs
Pune
Work from Office
Role & responsibilities You are responsible for all types of purchase for which your department has received Indents from various departments. Preparing Purchase orders and get it approved from the authority. Keeping the follow up for the pending orders. Coordinate with the accounts department for the material received against the purchase orders. To develop new vendors related to purchase according to material requirement. Taking quotations from various suppliers. Negotiation of price for the material. Any other work given by the management. Preferred candidate profile Excellent Negotiation Skill Required. . Should be comfortable to join immediately Perks and benefits PF/ESIC Canteen Bonus
Posted 1 month ago
- 2 years
3 - 3 Lacs
Hyderabad
Work from Office
can alsothe are We are seeking an enthusiastic and results-driven Tele Caller to join our dynamic sales team. You will be the first point of contact for potential customers, helping generate interest in our open plot and farmland projects. Key Responsibilities: Make outbound calls to potential customers from provided leads Explain product offerings (open plots, farmland, and lifestyle communities) clearly and persuasively Follow up with interested prospects via phone, WhatsApp, or email Fix appointments for site visits with Sales Executives Maintain daily call reports and update CRM systems Meet or exceed weekly and monthly lead generation and conversion targets Build and maintain strong customer relationships Required Candidate Profile: Proven experience in telesales or customer support (Real Estate domain preferred) / Freshers can also apply Excellent communication skills in Telugu, Hindi, and English is a must Strong convincing and negotiation skills Positive attitude and target-driven mindset Basic computer skills and familiarity with CRM tools Ability to handle rejection and remain motivated
Posted 1 month ago
1 - 3 years
1 - 2 Lacs
Yercaud
Work from Office
Designation: Executive Assistant & Admin Location: Yercaud Work Days: Wednesday to Monday (Tuesdays off) Work Hours: 7:30 AM to 5:30 PM Job Summary: We are looking for a dependable and organized Executive Assistant Admin to support our coffee plantations daily operations. The ideal candidate will handle basic administrative tasks, answer phone calls, communicate effectively on behalf of the MD, and ensure that assigned tasks are followed through and completed. Strong written and verbal communication skills, along with professionalism in email and phone interactions, are essential. Key Responsibilities: Perform basic filing, data entry, and maintain documentation. Attend and manage incoming phone calls politely and efficiently. Take notes and instructions from the MD and ensure timely follow-up and task completion. Communicate and coordinate with internal teams and external parties as needed. Draft and respond to emails with clarity and appropriate etiquette. Maintain physical and digital files in an organized manner. Support general office administration and logistics. Help manage MDs schedule, appointments, and reminders. Assist with travel arrangements and plantation-related coordination tasks. Candidate Requirements: Graduate in any discipline. 1–3 years of experience in administrative or executive assistant roles preferred. Good command of English and one regional language. Strong written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Professional email etiquette and phone manners. Highly organized, responsible, and able to work with minimal supervision. Comfortable working in a plantation or rural setting. Compensation: Monthly Salary: 15,000 – 20,000 (depending on experience and skill level) Additional benefits (if applicable): Accommodation
Posted 1 month ago
4 - 7 years
3 - 4 Lacs
Faridabad
Work from Office
Capable of handling both B2C and B2B sales calls Able to create and present product videos on Instagram for B2B promotions Should be able to coordinate with and supervise junior telecallers
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Kolkata
Work from Office
Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Role Description: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our company's growth and success. Location- Kolkata Key Responsibilities: Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups' and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves: Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience: Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits: Compensation: Wont be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process: Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback
Posted 1 month ago
2 - 4 years
1 - 2 Lacs
Ahmedabad
Work from Office
We need back office Admin Coordinator for a reputed Life Science company at Ahmedabad. Key Responsibilities: • Office Admin, Coordination and Follow up emails e and Manage office activities.
Posted 1 month ago
- 5 years
1 - 2 Lacs
Pratapgarh
Work from Office
SUMMARY Hiring Only Fresher graduates for Automobile sector Role- Sales Executive Job Description: Presentable Appearance and Attitude. Lead Management - Generate prospects from showroom walk-in, telephone enquiries. Enter enquiries with complete customer details in the tab. Demonstrate the Scooter. Conduct Test rides and convert to final sale. Address customer queries related to Scooter specifications, Delivery time, Scooter Pricing, Finance options, etc. Closing and Follow-up. Key Performance Indicators (KPIs): Percentage of TR completion from scheduled TR. Percentage of Sales conversion from Completed TR. Process adherence, No deviation from the Processes or SOPs. Good at giving Customer Experience and No Negative Feedback from Customer. Location- Entire Rajasthan Requirements Qualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Benefits Salary - Diploma: 16K take home Graduate: 17.5K take home
Posted 1 month ago
3 - 7 years
2 - 6 Lacs
Ahmedabad
Work from Office
Developing monthly visit and target plan Preparing quotations for customers, negotiating contract Identify & execute new business leads, opportunities Providing quotations, processing sales orders on time Maintain positive relationships with customer Required Candidate profile 3+ years of experience in Sales & Marketing or a related role within the Ink/Paint/Coating/PVC/ or Polymer industries. Interested candidates can share their CVs on 6354377703 or marcom.vhr@gmail.com
Posted 1 month ago
3 - 8 years
3 - 8 Lacs
Gurugram
Work from Office
Seeking a proactive Executive Assistant to support the MD with calendar management, travel, confidential communication, and stakeholder coordination. Must be organized, discreet, and able to thrive in a fast-paced environment.
Posted 1 month ago
3 - 8 years
1 - 4 Lacs
Ahmedabad
Work from Office
Role & responsibilities: Stock Inquiry and blocking Sales Order generation in ERP Proforma Invoice generation and processing for dispatch Non availability tracking Outstanding follow up with customer and Dispatch order clearance Customers complain coordination Inter department Co-ordination Inventory Management MIS Preferred candidate profile: Good communication skill Positive approach Polite with highly accuracy level
Posted 1 month ago
2 - 7 years
2 - 5 Lacs
Thane
Work from Office
Role & responsibilities Prepare accurate and timely quotations for trading items based on customer requirements. Prepare accurate & timely SOA & Order acknowledgement to customer. Communicate with customers / Sales Engineers via email and phone to clarify requirements Maintain detailed records of customer communications and quotations. Carry out all vendor registration related activities Dispatch confirmation & payment follow-up Maintain MSRS data / sheet for free material supplied Preferred candidate profile Excellent written communication skills. Ensure all quotes are accurate, with correct pricing, product specifications, and terms. Ability to manage multiple quotation requests simultaneously while meeting deadlines. Systematic and organized approach to track quotes, proposals, and follow-up actions. Well-acquainted with MS Office Excel, Word, and PowerPoint. Perks and benefits
Posted 1 month ago
2 - 3 years
3 - 3 Lacs
Pune
Work from Office
Role & responsibilities Placing and tracking purchase orders Maintain strong working relationships with our vendors Assisting purchase manager in day-to-day operations Assisting with the inspection of goods Maintaining knowledge of market/industry trends Preferred candidate profile Candidate must be from Food/FMCG industry
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Meerut, Delhi / NCR
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Delhi NCR/ Meerut JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Kanpur, Agra, Moradabad
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Agra/ Kanpur/ Moradabad JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Varanasi, Gorakhpur, Lucknow
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Gorakhpur/ Lucknow/ Varanasi JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
1 - 4 years
1 - 3 Lacs
Pune
Work from Office
remote typeOn-site locationsPune, MH time typeFull time posted onPosted 4 Days Ago job requisition idREQ427273 Front Office Executive Work Dynamics What this job involves: Need a resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office operations. Being at the heart of the business Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated. Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, youll be expected to process bills and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, youll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team. Sound like you? To apply you need to be: A highly skilled professional You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, Apply today! Location On-site Pune, MH Scheduled Weekly Hours 48 Job Tags: . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 1 month ago
3 - 7 years
5 - 8 Lacs
Pune
Remote
Job description This operation is based in the US, so the employee will be required to work in the Eastern Time Zone(EST) i.e., from 9pm to 5.30am IST. Excellent verbal and written English skills are a necessity. Position Summary: Seeking an organized and tech-savvy Talent Acquisition Coordinator to join our recruitment operations team. Based in India, this role will support U.S.-based hiring managers and recruiters by managing tasks in our applicant tracking system (iCIMS), ensuring smooth hiring processes, and providing day-to-day system and administrative support. This is a great opportunity to make a tremendous impact on our organization while growing their career in talent acquisition and HR systems. Role & Responsibilities: As a Talent Acquisition Coordinator, you will play a crucial role in our HR/TA daily operations Provide iCIMS system access and credentials for new hiring managers. Ensure hiring managers complete required training before providing access to hiring tools. Post and update jobs in iCIMS, track approvals, timelines and close out roles. Help maintain clear and timely communication with hiring managers through iCIMS (e.g., reminders, updates, interview coordination). Support the recruiting in producing basic iCIMS reports and dashboards. Assist with the accuracy and organization of system data Monitor and flag issues or delays in job posting workflows. Collaborate with the Talent Acquisition team to keep processes consistent and compliant. Participate in projects and tasks aimed at improving system usage and manager support. Preferred Candidate Profile: 2-3 years of experience in a coordinator or administrative support role, ideally in HR, recruiting, or any related field. Familiarity with applicant tracking systems (ATS), especially iCIMS, is a plus Strong attention to detail and organizational skills. Comfort using systems and learning new software quickly. Clear written and verbal communication skills Ability to manage multiple tasks and deadlines. A proactive and helpful attitude when working with others. Experience working with U.S.-based teams or in a global support function. Basic understanding of recruiting processes and workflows.
Posted 1 month ago
3 - 8 years
2 - 4 Lacs
Navi Mumbai, Pune
Work from Office
School Marketing for Ulwe- Navi Mumbai, Kothrud- Pune, Loniklabhor- Pune. MBA- Marketing wth school and marketing exprience
Posted 1 month ago
2 - 5 years
2 - 5 Lacs
Mumbai
Work from Office
Manage customer billing, collections, receipts, account reconciliation, follow-ups, and ageing reports. Ensure timely invoicing, resolve disputes, support audits. Min 2 yrs AR exp, Excel & ERP (SAP/Tally) skills preferred.
Posted 1 month ago
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The follow ups job market in India is thriving, with a high demand for professionals who can effectively handle customer queries, provide timely responses, and ensure customer satisfaction. In this article, we will explore the job landscape for follow ups roles in India, including top hiring locations, average salary ranges, career progression, related skills, and common interview questions.
These cities are known for their robust job markets and have numerous opportunities for follow ups professionals.
The average salary range for follow ups professionals in India varies based on experience level: - Entry-level: INR 2.5 - 4.5 lakhs per annum - Mid-level: INR 5 - 8 lakhs per annum - Experienced: INR 8 - 15 lakhs per annum
Salary may also vary based on the industry and specific job responsibilities.
A typical career path in follow ups may progress as follows: - Customer Service Executive - Senior Customer Service Executive - Team Leader - Manager
Advancement in this field often involves taking on more responsibilities, managing larger teams, and focusing on strategic customer engagement.
In addition to strong follow-up skills, professionals in this field may benefit from having: - Excellent communication skills - Problem-solving abilities - Customer relationship management skills - Knowledge of CRM software - Multitasking capabilities
Here are 25 interview questions for follow ups roles: - What experience do you have in customer service? (basic) - How do you handle difficult customers? (medium) - Can you describe a time when you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple customer inquiries? (basic) - Have you used any CRM software in the past? (basic) - How do you measure customer satisfaction? (medium) - What strategies would you implement to improve customer retention? (medium) - How do you stay updated on product/service knowledge? (basic) - Describe a time when you had to escalate a customer issue. How did you handle it? (medium) - How do you handle high-volume follow-ups during peak times? (medium) - What metrics do you think are important to track in customer service? (medium) - Can you give an example of a successful cross-selling or upselling experience you had with a customer? (medium) - How do you ensure consistency in your communication with customers? (basic) - What is your approach to handling customer complaints? (medium) - How do you handle a situation where a customer is dissatisfied with the resolution provided? (medium) - Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium) - How do you handle confidential customer information? (basic) - What motivates you to deliver excellent customer service? (basic) - How do you handle repetitive follow-up tasks without getting burnt out? (medium) - Can you give an example of a time when you exceeded a customer's expectations? (medium) - How do you adapt your communication style to different types of customers? (medium) - What do you think are the key qualities of a successful customer service professional? (basic) - How do you handle stress in a fast-paced customer service environment? (medium) - What steps do you take to ensure accuracy in your follow-up communication with customers? (medium) - How do you keep yourself motivated in a challenging customer service role? (medium)
As you prepare for follow ups job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer satisfaction. With the right preparation and confidence, you can excel in this dynamic field and secure a rewarding career in customer service. Good luck!
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