Financial Planning and Analysis Manager (Pricing)

Summary:

The Manager / Sr Manager – FP&A will be responsible for the collection, modelling, analysis, and delivery of data to support management operating decisions including implementation, enhancements and automation of financial models, including revenue forecasting, cost analysis and call center profitability models.

Principle Accountabilities (Key Result Areas)

• Direct & coordinate all aspects of financials planning, budgeting & forecasting across all accounts / geography assigned
• Simulate models on various operating models and pricing methodologies of a typical third party BPO
• Monitor operational metrics and identify gaps leading to revenue leakage
• Manage, monitor and report issues (if any) impacting operating margins or cost of operations directly or indirectly
• Manage and lead the forecasting call for respective accounts / geography assigned
• To help consolidate the annual budget, monthly & quarterly forecast, month end closing reporting and weekly / monthly rolling forecast across all accounts / geography assigned
• Drive variance analysis to reduce revenue leakage and reduce cost… driving better profitability across all accounts / geography assigned
• Responsible for developing financial & operational reporting like bill to pay, span ratio, over/under headcount & seats, shrinkage, attrition, etc.
• Adhoc business analysis as needed
• Drive forecasting accuracy within range of +/-5%
• Manage all companywide financial reporting
• Manage the Daily Revenue Tracker & Daily Call with Leadership

Attributes & Attitude

• Analytical
• Result oriented
• Energetic & enthusiastic
• Ability to work under high pressure
• Excellent interpersonal & communication skills
• Integrity & drive

Knowledge

• Qualification: Bachelor’s/Master’s degree in Management or Statistics
• Experience: 7-8 years of progressive Financial Reporting, Planning and Analysis experience
• Thorough knowledge of financial & accounting principles, processes, practices & theory