Field Services Engineer

POSITION - SALES & SERVICE ENGINEER – Electrical or Electronics Engineers (degree holders preferred)

Necessary Conditions to apply for this Job –

• Candidate should be open for travelling across India.

Job Description - Service and Support –

• To interact with clients regarding the utility requirements before machine installation on-site.

• To install Quality testing equipments at customers' premises.

• To trouble-shoot the problems at customer’s facility and replace necessary spare/faulty part. To be able to

read and understand machine electrical wiring diagram in order to trace down the faulty part.

• To test equipment performance and demonstrates operation and servicing of equipment to

customer.

• To coordinate with Principals (Equipment manufacturers) in case of critical breakdown and to

take necessary actions for trouble-shooting.

• To analyse customer complaints in order to diagnose equipment malfunction.

• Remote support to customers and to remotely identify the problem in the Equipment.

• To recommend necessary spares/parts to customers on-site.

• To prepare visit reports and necessary documents during and after the service visit.

• To interact with client in explaining the problems occurred and rectification process.

Skills Required:

• Effective communication and customer service skills. Good negotiation skills.

• Good Technical knowledge.

• Public Speaking and Presentation Skills.

• Demonstration Skills.

• Competitive Analysis Skills.

• Sales Skills.

• Understanding of tools and technology needed to complete repair process.

• Basic understanding of Electronic/electrical tools and devices to measure electrical parameters from the

physical circuitry.

• Ability to work productively with minimal supervisions.

• Willingness to travel PAN India.

• Strong communication skills in order to interact with Principals and customers.

Package Offered:

• As per industry standards.

• Depends entirely on candidate knowledge, skills and suitability for the desired position.

Thanking You,

Vaibhavi International Trading House.

masurekar.sonal@vintrade.net

www.vintrade.net