POSITION - SALES & SERVICE ENGINEER – Electrical or Electronics Engineers (degree holders preferred) Necessary Conditions to apply for this Job – • Candidate should be open for travelling across India. Job Description - Service and Support – • To interact with clients regarding the utility requirements before machine installation on-site. • To install Quality testing equipments at customers' premises. • To trouble-shoot the problems at customer’s facility and replace necessary spare/faulty part. To be able to read and understand machine electrical wiring diagram in order to trace down the faulty part. • To test equipment performance and demonstrates operation and servicing of equipment to customer. • To coordinate with Principals (Equipment manufacturers) in case of critical breakdown and to take necessary actions for trouble-shooting. • To analyse customer complaints in order to diagnose equipment malfunction. • Remote support to customers and to remotely identify the problem in the Equipment. • To recommend necessary spares/parts to customers on-site. • To prepare visit reports and necessary documents during and after the service visit. • To interact with client in explaining the problems occurred and rectification process. Skills Required: • Effective communication and customer service skills. Good negotiation skills. • Good Technical knowledge. • Public Speaking and Presentation Skills. • Demonstration Skills. • Competitive Analysis Skills. • Sales Skills. • Understanding of tools and technology needed to complete repair process. • Basic understanding of Electronic/electrical tools and devices to measure electrical parameters from the physical circuitry. • Ability to work productively with minimal supervisions. • Willingness to travel PAN India. • Strong communication skills in order to interact with Principals and customers. Package Offered: • As per industry standards. • Depends entirely on candidate knowledge, skills and suitability for the desired position. Thanking You, Vaibhavi International Trading House. masurekar.sonal@vintrade.net www.vintrade.net