Field Services Engineer

Industry : Healthcare ,Medical Devices

Cardiovascular devices/machines

Roles & Responsibilities:

● Installation of the Machines.

● Educate and train customers on use of machines, software and application.

● Attending Break down Calls and Troubleshooting

● First Time Resolution of the machines handled.

● Manage Spares Inventory

● Build positive relationships with customers.

● Payment Collection

Desired Candidate Profile:

● Having a experience of 2 to 5 yrs

● Minimum ITI or Diploma

● Ability to work productively with minimal supervision.

● Good communication and customer service skills

● Experience troubleshooting and responding to customer concerns.

● Strong time management skills. Ability to adapt to changing circumstances.

● Ethical and trustworthy.

● Having a valid Driving License and a bike.

● Should be fluent in Tamil , English and Hindi.

Field Service Engineer,

We are looking for a self-starter Field Service Technician/ Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.