Company Description Sineng Electric, a global leader in renewable energy, offers a comprehensive range of products including PV inverters, energy storage inverters, and power quality products. The company has established four R&D centers that drive technological innovation to provide reliable, sustainable, and cost-effective energy solutions. Sineng is known for its engineering excellence, rigorous testing standards, and consistent quality. It ranks among the top four in global PV inverter market share and is recognized as a BloombergNEF Tier 1 PV inverter manufacturer. Role Description This is a full-time on-site role for a Field Services Engineer located in Ahmedabad. The Field Services Engineer will be responsible for troubleshooting, providing technical support, performing preventive maintenance, and addressing field service issues. Additionally, the role requires delivering excellent customer service and ensuring customer satisfaction. Qualifications Experience in Field Service and Troubleshooting Technical Support skills and Preventive Maintenance knowledge Strong Customer Service skills Excellent problem-solving and communication abilities Ability to work independently and manage multiple tasks Experience with PV inverters and energy storage inverters is a plus Bachelor's degree in Electrical Engineering or related field
· Focus on new business generation. Target accounts that are strategically important to the company’s market segment specific growth. Establish relationships with large and strategically important customers. · Manage existing customer relationships and increase supplier position. · Promote Sineng products PCS, across all players in this market segment. · Contract negotiations including but not limited to master supply agreement, project specific purchase agreements, or similar contractual structures. · Conduct joint presentations, provide proposals and pricing. Coordinate involvement of company personnel including sales, support, service, and management resources. · Track sales opportunities and provide sales forecast of revenue on a regular basis and review sales results to ensure that established targets are being met; take corrective action where required. · Assist the product management teams to define and improve the product portfolio for use in the India market by regularly gathering feedback from customers, business partners and by closely monitoring industry trends. · Attend trade shows, conferences, and other related events. · Support the development of sales and marketing materials required for successful support in these market segments.