Field Service Supervisor

Job Description

The Field Service Engineer: Provide consistent quality and support to customers across the region. Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc.) Assist in the completion of preventative maintenance tasks for all aspects of Thermal Produt. Preparation of all tools, test equipment and site documentation for project/maintenance activities. Liaise with department internal procurement for any additional material requirements/Service needs to close out snag lists. Completion of site related paperwork, ensuring documentation is signed off by all relevant parties and Share for billing as per customer PO. Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to. Attend customer sites across a defined geographical area. Fully participate in Daily con-call Knowledge of Precession Airconditioning/ HVAC and Its trouble shooting. Team, Vendor handling and Service inventory management Qualifications: - Diploma/ BE/ Btech in Mechanical / refrigeration Air-conditioning Required/ Minimum Qualifications: Minimum 10+ years experience in a site / client facing role. Recognized qualification in an Engineering discipline. Additional / Preferred Qualifications: - Experience with dealing with clients/customers in a professional manner. Familiar with all aspects of HVAC, electrical & mechanical testing & fault finding. Good understanding of safe isolation and electrical/ Mechanical safety. Familiar with maintaining accurate and detailed completion of test documentation. Experience with Site Acceptance Tests and commissioning of PAC Excellent communicator. Fully flexible to work additional hours on request. This is a Customer site-based role and majority of work time will be based on-site or travelling. Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.) A significant number of afterhours and weekend work, frequently scheduled with little notice. Travel on a daily basis to and from customer sites. Will be required to stay away from home or travel long distances. Occasional heavy lifting required. You will be expected to operate as part of a team. Participate on the 24/7 on call rota. You will be supplied with a Company uniform, which must be warn at all times while working. Time Travel Needed: None.