Field Service Supervisor

Company Description

24Karat We Buy Gold is the most trusted and recommended buyer of gold in New Delhi & NCR. We specialize in providing instant cash with urgency and guarantee the exact value for your belongings. With a long-standing presence in the market, we understand the unique needs of our customers. Our dedicated team of professionals ensures you receive the best information regarding your valuables during the first meeting. We offer various payment options including cash, cheque, NEFT, and RTGS.

Role Description

This is a full-time on-site role located in Gurugram for a Field Service Supervisor. The Field Service Supervisor will oversee field service operations, ensure customer satisfaction, troubleshoot issues, and communicate effectively with both team members and customers. Daily tasks include supervising field service activities, addressing customer inquiries, and ensuring the quality and efficiency of services provided.

Qualifications

• Supervise and coordinate site activities to ensure smooth workflow and timely project completion.
• Monitor work progress and quality to ensure it meets project specifications and standards.
• Ensure adherence to safety regulations and company policies on-site.
• Allocate tasks to site workers and ensure proper execution.
• Maintain daily records of site activities, materials used, and manpower.
• Coordinate with project managers, engineers, and contractors for efficient project execution.
• Identify and resolve issues on-site promptly to avoid delays.
• Ensure proper maintenance of tools, equipment, and machinery on-site.