Field Service Engr II

Job Description: Resident Service Engineer

The resident service engineer will be required to carry out following activities.

• FSE will be on-site on an alternating schedule of 5 days and 6 days per week working eight (8) hours per day.
• Engineer will be responsible for troubleshooting technical issues and ensuring compliance with safety and operational standards
• Tier meeting for escalations/prioritization with Safety, Quality, Sourcing, Inventory Managers and other relevant stakeholders
• Routine inspections of equipment.
• Perform any reactive maintenance and repairs or adjustments as needed.
• Perform scheduled PM Service (“Preventive Maintenance”).
• Perform quarterly/semiannual and Annual scheduled maintenance
• Respond to equipment faults and support needs.
• Support customer Emergency Response Team (“ERT”) after events as requested by client.
• Support customer technicians and engineers as requested.
• Help client with Inventory management of Honeywell equipment consumables and spares and parts ordering.
• Understand client Quality control plan and operating system
• Training client and their contractors on the equipment usage, operation and Maintenance
• Help support Annual quality control audit for continuous improvement.

In addition to the aforementioned tasks, the engineer may also be assigned to various other activities as may be deemed fit for different clients, including:

• Identifying and resolving technical problems reported by customers and offering troubleshooting and guidance.
• Conducting service visits and appointments with end users
• Conducting equipment installations, upgrades, and preventive maintenance in accordance with manufacturer specifications and service agreements.
• Evaluating equipment functionality and performance post-repair or installation to ensure adherence to quality standards and safety regulations.
• Offering training and technical support to customers and end-users on equipment operation, maintenance procedures, and troubleshooting techniques.

YOU MUST HAVE

• Bachelor’s degree -BE/B.tech Instrumentation , Electronics & Telecommunication
Minimum of 5 years of experience.

WE VALUE

• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities