Field Officer

Job Title: Field Officer (Security Services) Department: Operations/Recruitment Reports To: Operations Manager/Branch Manager Location: Sinhagad Road Pune Job Summary: The Field Officer is responsible for the end-to-end recruitment of security guards, managing manpower allocation, maintaining strong client relationships, and ensuring adherence to security protocols. The ideal candidate will possess a strong understanding of security operations, excellent communication and interpersonal skills, and a proven ability to manage a field-based team. Responsibilities: • Recruitment & Onboarding: • Source, screen, and recruit qualified security guards. • Conduct initial interviews and assessments to evaluate candidates' suitability for the role. • Manage the onboarding process for new recruits, including paperwork, background checks, and initial training. • Manpower Management: • Allocate and deploy security guards to client sites based on requirements and availability. • Monitor attendance, performance, and discipline of security personnel in the field. • Address employee grievances and resolve conflicts effectively. • Client Relationship Management: • Serve as a primary point of contact for clients, addressing their concerns and inquiries promptly. • Conduct regular site visits to assess security needs and ensure client satisfaction. • Communicate effectively with clients regarding security incidents, operational updates, and any other relevant information. • Training should have basic training knowledge • Reporting & Documentation: • Maintain accurate records of recruitment activities, employee data, and client interactions. • Prepare and submit regular reports on manpower deployment, performance, and client feedback. • Document any security incidents or breaches and report them to the appropriate authorities. • Other Duties: • Conduct site surveys to assess security risks and develop security plans. • Assist in the development and implementation of security policies and procedures. • Stay up-to-date on the latest security trends and technologies. • Any other duties as assigned by the Operations Manager/Branch Manager.