Female Client Relations Executive (Telesales)

2 - 3 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Profile Summary:

female candidate

Role & responsibilities

  • Call potential and existing customers to explain products/services and convert leads into sales.
  • Handle website and ad-based leads (chat, web orders, abandoned carts, etc.)
  • Enter and manage sales orders accurately on the website.
  • Maintain

    daily sales and call reports in Excel

    .
  • Build and maintain long-term customer relationships for repeat business.
  • Address customer queries and provide suitable solutions.
  • Share product/service details and offers clearly with customers.
  • Manage

    appointments, tele inquiries, and walk-ins

    .
  • Keep client data updated in both system and physical records.
  • Support

    basic operational and administrative tasks

    (calls, emails, coordination).
  • Coordinate with internal teams for smooth centre and sales operations.
  • Monitor basic stock/inventory needs and report shortages.
  • Follow company policies and ensure customer satisfaction at every step.

Preferred candidate profile

  • Graduate in any discipline.
  • Min 2-3 years of experience in telesales & customer service.
  • Strong communication in

    Hindi & English

    .
  • Basic knowledge of

    MS Excel / Google Sheets.

  • Tech-savvy, organized, and target-oriented.

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