BUILD & MAINTAIN RELATIONSHIP WITH CUSTOMERRESOLVED ISSUES WITH CUSTOMERSRESPOND TO CUSTOMER INQUIRIES QUICKLY & EFFICIENTLYIMPROVE CUSTOMER SATISFACTION

Should have prior working experience in the general Insurance IndustryInsurance Renewal and RolloverOnline Insurance MakingPreparing Reports etc.

•Ordering & Receiving•Maintaining Sales Officer Accessory Sale Data•Forwarding Invoices to Accounts Section•Monitors the dealership’s Serviceparts sales and stocking level•Proficiency in usage of Electronic Parts Catalogue•Ensuring PDCA ConceptRequired Candidate profile• Knowledge & Experience of Serviceparts Operations• Product & General Automotive Business Knowledge• Previous Automotive Experience• Proficiency in MS-Office

Responsible for leading the team to achieve performance targets and managing dealership operations and implementing processes. Skills to achieve annual targets and objectives of the Company.Administrative skill for both Alipurduar and Coochbehar

Supervises and coordinates activities of drivers engaged properlyInterprets company policies to drivers and educate safety regulationsEstablishes or adjusts work procedures to meet schedules in conjunction with dispatchOther duties may be assigned

General Service Department:Maintain all service processes, and ensure daily production of vehicles and customer satisfaction.Meet TOYOTA standards through guidelines.Maintain employee retention and satisfaction. Incentive and other benefits.