Facility Manager Hosur - WFO

Position: Facility Manager - WFO

Exp: 5+ years

Role Description

Key Responsibilities:

1. Housekeeping & Sanitation

• Supervise daily housekeeping operations across all areas.
• Ensure cleanliness standards as per organizational SLAs.
• Conduct daily inspections and audits using digital tools or checklists.
• Coordinate deep cleaning, disinfection, and periodic maintenance.

2. Pantry & Catering Management

• Oversee pantry operations including supplies, hygiene, and staff.
• Liaise with food vendors or cafeteria operators for quality and timely service.
• Monitor consumption trends and cost optimization.

3. Front Office & Helpdesk

• Manage front office executives and ensure courteous visitor handling.
• Ensure helpdesk operations are responsive and ticketing SLAs are met.

4. Security Management (in coordination with admin/security)

• Supervise security staff deployment and rotation.
• Coordinate access control and visitor management.
• Conduct security audits in collaboration with external agencies if required.

5. Waste Management & Pest Control

• Ensure segregation, disposal, and recycling is done as per local norms.
• Liaise with municipal agencies and private vendors for timely waste clearance.
• Monitor pest control schedules and chemical usage for safety.

6. Landscaping & Horticulture

• Maintain lawns, indoor plants, and green spaces.
• Ensure AMC contracts for garden maintenance are executed effectively.

7. Vendor & Staff Management

• Manage third-party vendors – staffing, quality, attendance, and billing.
• Conduct training and motivation sessions for outsourced manpower.
• Maintain records of compliance (PF, ESI, police verification, etc.)

8. Client & Stakeholder Interaction

• Act as a single point of contact for clients for soft service delivery.
• Participate in facility review meetings and provide MIS reports.
• Handle grievances or escalations related to soft services promptly.

9. Budget & Cost Control

• Monitor operational expenses and identify cost-saving opportunities.
• Track consumption and usage of consumables.

Required Skills & Competencies:

• Strong people and vendor management skills.
• Excellent verbal and written communication.
• Proficiency in MS Office, CAFM/CMMS systems.
• Familiarity with hygiene, fire & safety, and green building practices.
• Strong sense of discipline, aesthetics, and quality control.

Educational & Professional Requirements:

• Graduate in Hotel Management, Facility Management, or any discipline.
• Certification in Facilities or Soft Services Management is a plus.
• 5–10 years of experience in managing soft services, preferably in corporate or commercial real estate settings.

Compliance & Statutory Awareness:

• Knowledge of Shops & Establishment Act, labour laws, EHS, and statutory documentation related to contract staff in India.

Career Path & Growth:

• Can grow into Senior FM roles or Integrated Facility Manager positions handling both soft and hard services.