Facility Manager

Experience: 7-8 Years
Mode: WFO ( 5 Days ) Job Location: Bangalore Job Type: Full Time

QUALIFICATIONS & REQUIREMENTS:

Top 3 Must have skills: 7-8 years of experience in security operation handing guard force and others
Nice to have skills: Army background, Touchpoints to what areas of the business? Security

Skills: MS office, good in excel, Access control, CCTV, Guard force management

Job Responsibilities:
1. Strategic Oversight Plan and allocate manpower across all security functions and shifts. Monitor performance metrics and ensure service levels are met. Align security operations with client expectations and organizational goals. 2. Multi-Role Supervision Oversee operations of: Security Officers Floor Guards Escort Teams Control Room Operators SOC Analysts Ensure coordination and communication across all roles. 3. Technology and Systems Management Ensure functionality of: CCTV and access control systems ID badge printing systems Communication devices and SIEM tools Coordinate with IT and vendors for maintenance and upgrades. 4. Risk and Compliance Monitor geopolitical developments and assess their impact on security. Ensure compliance with local laws, labor regulations, and client-specific SOPs. Lead emergency preparedness and crisis response initiatives. 5. Client and Stakeholder Engagement Serve as the primary liaison for clients and internal leadership. Handle escalations, service reviews, and improvement plans. Conduct regular site visits and client meetings. 6. Training and Development Identify training needs across all roles. Organize cross-functional training and refresher programs. Mentor supervisors and ensure knowledge transfer. 7. Reporting and Documentation Consolidate reports from all departments into unified dashboards. Present insights, trends, and incident summaries to senior management. Maintain documentation for audits and compliance. 8. Vendor Management Manage relationships with third-party vendors (e.g., equipment suppliers, training providers, tech support). Evaluate vendor performance and ensure timely delivery of services and materials. Negotiate contracts and ensure compliance with service agreements.

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