The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking an experienced Facility Manager to oversee the operation, maintenance, and optimization of all MEP (Mechanical, Electrical, Plumbing) and IT infrastructure services across the organization. This role requires a proactive leader who can ensure seamless facility operations, compliance with safety standards, and efficient resource utilization while minimizing downtime and costs.

Key Responsibilities

MEP IT Services Management

Oversee daily operations and maintenance of HVAC, plumbing, electrical systems, ACS, CCTV, PAS, FAS, IT networks, servers, and EPABX.
Develop and implement maintenance schedules to minimize downtime and extend equipment lifecyc
Ensure strict compliance with safety, statutory, and environmental standards..
Implement IT security protocols and ensure smooth connectivity across all systems .

Preventive Maintenance Inspections

Conduct routine inspections to identify potential risks and address issues before escalation.
Monitor facility performance metrics such as energy usage, system efficiency, and maintenance costs.
Prepare and present MIS reports on facility operations, maintenance activities, and cost efficiency.

Vendor Contract Management

Source, negotiate, and manage contracts with external vendors for services including maintenance, security, cleaning, catering, and parking.
Monitor vendor performance, ensuring contractual obligations, quality standards, and cost optimization are met.
Maintain accurate records of service agreements and renewal timelines.

Team Leadership Supervision

Lead and supervise facility and engineering teams across technical, security, and maintenance divisions.
Assign responsibilities, set performance goals, and provide training to ensure high efficiency and readiness.
Foster a culture of accountability, safety, and continuous improvement.

Operational Excellence

Ensure smooth functioning of all building infrastructure, utilities, and communal facilities.
Implement proactive maintenance strategies to reduce repair costs and improve operational uptime.
Use data-driven insights for decision-making on energy savings, resource allocation, and facility enhancements.

Requirement

Education : B.Tech in Mechanical or Electrical Engineering.
Experience: Minimum 10+ years of progressive experience in facility management, engineering services, or building operations. Strong knowledge of MEP systems, IT infrastructure, and facility management best practices. Proven expertise in vendor management, contract negotiations, and compliance with safety regulations. Excellent leadership, problem-solving, and team management skills. Strong analytical and reporting abilities with experience in preparing MIS reports

Skills Competencies:

Regulatory Compliance
: Familiarity with building codes, statutory guidelines, and safety regulations.
Crisis Risk Management
: Capability to respond effectively to emergencies and mitigate operational risks.
Communication Collaboration
: Ability to liaise with stakeholders, service providers, and internal teams to ensure smooth operations.
Project Management
: Competence in managing facility upgrade projects, from planning to execution within deadlines and budgets.
IT Systems Proficiency
: Familiarity with Building Management Systems (BMS), Computer-Aided Facility Management (CAFM), and IT security protocols

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Facility Manager