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EYP-EMS-Manager

EYP-EMS-Manager

8 - 10 years

7 - 11 Lacs

noida

Posted:4 hours ago| Platform:

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Skills Required

risk management six sigma project management data analysis quality control iso presentation skills ems kaizen productivity improvement quality management stakeholder management quality improvement quality assurance qms communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Data Protection, Risk and Compliance (DPRC)

Develop core understanding of the firm and service line structure and their QRM policies, guidelines and mandates
Monitor adherence to Data Protection, Independence, and Regulatory guidelines and mandates, ensuring all team members comply with established standards
Educate professionals on various DPRC matters by conducting training sessions and drafting communications
Understand business requirements and revise/establish firm policies/protocols to facilitate business requirements, at the same time mitigating risks
Act as DPRC subject matter expert to the business teams seeking guidance on various matters
Analyze compliance data to identify trends and proactively propose innovative solutions for better compliance rates across various Quality matrices
Provide support to the business teams and Leadership during internal audits by preparing necessary documentation and facilitating auditors meetings/discussions
Actively coordinate between Data Protection Team and the business teams in case of any data breaches, ensuring proper corrective actions are taken
Leverage technology and GenAI to streamline compliance processes and enhance reporting capabilities
Maintain records of compliance activities, incidents, and resolutions, to transparently report to the Service Line Quality Leader
Actively engage with other service lines to gather insights on the practices run by them and identify areas for improvement

Service Quality (SQ)

Develop, implement, and maintain service quality protocols and procedures across all competencies
Collaborate with cross-functional teams, SMs and PPEDs to gather quality metrics data and inputs
Analyse metrics data to track performance and drive continuous improvement initiatives
Prepare and present reports on quality metrics to senior management
Support continuous improvement projects aimed at enhancing service quality
Proficiency in data analysis and quality improvement methodologies such as Six Sigma or Lean
Train and mentor team members on quality standards, policies, and best practices

Qualifications/requirements

Postgraduate with at least 8 years in risk management and / or quality function of Big 4 s.
Candidates with exposure to working in cross cultural environment is essential
Good communication and analytical skills
Impressive stakeholder management skills
Good working knowledge of MS Office

Professional attributes

Analytical skills

Strong problem-solving abilities
Clear, logical thinking
Proactive approach to problem solving
Ability to conceptualize and break down complex issues into actionable tasks
Attention to detail

Organizational skills

Plans and organizes work effectively
Handles various tasks of differing complexities simultaneously
Appreciates interplay of short-, medium-, long-term deadlines
Informs others (manager team) of activities regularly and apprises regarding progress / delays
Ensures on-time delivery on all tasks

Communications skills

Strong English writing (direct, concise, informative, proper tone)
Excellent presentation skills (logical, to-the-point)
Articulates issues / observations clearly
Ability to voice his / her questions, opinions and concerns productively

Interpersonal skills

Connect well with clients, senior management / leadership and team members
Interpret counterpartys needs / preferences
Appreciate matters from anothers perspective
Maintain calm professional demeanor in dynamic environment
Provide and receive feedback effectively
Share knowledge

Personal attributes

Fundamentals

Strong work ethic
Deep sense of personal accountability
High standard of integrity
Dependable
Flexible

Motivation

Self-motivated
Works effectively with minimal direction
Adapts to changing business requirements; comfortable with being uncomfortable

Attitude

Positive attitude
Creates a healthy, constructive workplace environment
Team oriented
Collaborative mindset
Builds and leverages relationships

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