Executive/Senior Executive – Learning Management System

Experience :

Qualification :

Responsibilities:

• Ensure continuous audit and inspection readiness of the Learning Management System (LMS) and training processes at the Goa site.
• Support Learning Administrators (LAs) in coordinating and executing training programs to achieve and maintain 100% training compliance across all functions.
• Lead and execute all CSV-related activities for the LMS to ensure compliance with regulatory and internal quality standards.
• Monitor, review, and maintain accurate and compliant quality documentation related to the LMS for all applicable sites.
• Monitor, review, and maintain accurate and compliant quality documentation related to the LMS for all applicable sites.
• Collaborating with Learning administrators and supporting them with quality and technical requirements.
• Liaise with LMS vendors and third-party service providers to resolve complex technical issues and ensure uninterrupted system functionality.
• Ensure alignment of site training processes with applicable regulatory guidelines and corporate quality standards.
• Provide support for various HR and administrative tasks as needed, demonstrating flexibility and cross-functional
• Design and develop engaging and effective training content for technical, regulatory/compliance, and soft skills programs.

DESIRED SKILLS :

• Experience in administering, validating, and supporting Learning Management Systems (e.g., SuccessFactors).
• Aptitude for identifying training gaps and implementing corrective and preventive actions (CAPA) to close compliance or performance issues.
• Proficient with digital tools and platforms used for training delivery, documentation management, and system support.
• High precision in maintaining accurate records, managing training documentation, and ensuring ongoing compliance.
• Demonstrated ability to manage multiple responsibilities including HR functions, training coordination, and administrative support.
• Skilled in maintaining audit trails, managing SOPs and training records, and ensuring readiness for regulatory inspections.
• Hands-on experience working in regulated environments with exposure to audits (e.g., USFDA, WHO, MHRA, etc.).
• Capable of coordinating with external vendors for technical troubleshooting and support related to training systems.
• Experience in scheduling, tracking, and reporting training compliance metrics for large teams or across multiple departments.
• Ability to support employee onboarding and contribute to a continuous learning and development culture at the site.
• Excellent written and verbal communication skills for interacting with internal teams, auditors, vendors, and leadership.