Executives

You have good Computer navigation skills and keyboarding skills. You should be familiar with MS Office. Your typing speed must be between 30-35 wpm with 95% accuracy. You possess necessary knowledge of business concepts to effectively perform the job. You make decisions in a timely manner; showing good judgment about when to make decisions independently and when to collect more information or involve others. You commit to achieving specific objectives and take ownership for accomplishing them. You are responsible for handling high volumes of transactions. You effectively balance quality, timeliness, and productivity standards. You have Webchat/Digital knowledge. You demonstrate self-discipline, are result and customer-oriented, adaptable and flexible. You have CEF scores of B2 on both Written and Spoken English. You have excellent written and verbal communication skills, good comprehension skills, and strong questioning and reasoning skills. You have a customer service focus. You have the ability to multitask, prioritize, and manage daily work activities. **Education Requirements:** - Graduate with at least 15 years of education. **Work Experience Requirements:** - Minimum 1 year of Webchat experience is a must. - Candidates with voice background & prior web chat experience, preferably in UK insurance or US experience, will be preferred. - Experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift, and weekend working is most desirable. You have good Computer navigation skills and keyboarding skills. You should be familiar with MS Office. Your typing speed must be between 30-35 wpm with 95% accuracy. You possess necessary knowledge of business concepts to effectively perform the job. You make decisions in a timely manner; showing good judgment about when to make decisions independently and when to collect more information or involve others. You commit to achieving specific objectives and take ownership for accomplishing them. You are responsible for handling high volumes of transactions. You effectively balance quality, timeliness, and productivity standards. You have Webchat/Digital knowledge. You demonstrate self-discipline, are result and customer-oriented, adaptable and flexible. You have CEF scores of B2 on both Written and Spoken English. You have excellent written and verbal communication skills, good comprehension skills, and strong questioning and reasoning skills. You have a customer service focus. You have the ability to multitask, prioritize, and manage daily work activities. **Education Requirements:** - Graduate with at least 15 years of education. **Work Experience Requirements:** - Minimum 1 year of Webchat experience is a must. - Candidates with voice background & prior web chat experience, preferably in UK insurance or US experience, will be preferred. - Experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift, and weekend working is most desirable.