342 Customer Orientation Jobs

Role: As a Technical Support Specialist at WizCommerce, you will be a key contact for our clients, offering comprehensive support and ensuring their successful use of WizCommerce products. This role provides the opportunity to deepen your experience in customer success operations, troubleshooting, and product knowledge. Responsibilities: Customer Support and Issue Resolution: Act as the first point of contact for customers seeking technical assistance v email, chat, and phone. Diagnose, troubleshoot, and resolve customer issues effectively and promptly. Document support tickets and resolutions in the system for future reference. Provide detailed product guidance to customers, helping them ma...

You will be responsible for overseeing the maintenance operations of ZLD-technology based wastewater treatment technologies. Your role will involve ensuring the efficient, safe, and compliant operation of all treatment processes and equipment. - Responsible for meeting all the contractual commitments to Aquatron customers - Responsible for managing customer expectations and ensuring a very high standard of customer service to the customers - Develop and implement maintenance schedules for all wastewater treatment equipment - Conduct regular inspections and preventive maintenance on tanks, pumps, aeration systems, and control systems - Conduct regular service review meetings with the manageme...

You will be responsible for multiple S4 Fashion implementation, rollouts, and data migration projects. Working in a multicultural international environment across various geographies, you must hold a certification in S4 Fashion Logistics. In addition to professional qualifications, we highly value certain personality traits including: - High analytical skills - A high degree of initiative and flexibility - High customer orientation - High quality awareness - Excellent verbal and written communication skills With over 15 years of experience in S4 Fashion, SAP AFS, or SAP FMS within the MM or Logistics modules, you must have hands-on experience in S4 Fashion rollout, implementation, or data mi...

As a Customer Care Executive at our company, you will be responsible for handling customer complaints and providing appropriate solutions and alternatives within the specified time limits. You will need to identify and assess customer needs to ensure their satisfaction, build sustainable relationships with customer accounts, and manage a large volume of inbound calls. Your role will also involve providing accurate, valid, and complete information using the appropriate methods and tools, following communication procedures, guidelines, and policies, and going the extra mile to engage customers. Key Responsibilities: - Handle customer complaints and provide solutions within specified time limit...

As the leader of the Corporate Services Function, your role involves providing overall leadership and ensuring timely and high-quality corporate services. Your responsibilities include: - Leading the Corporate Services Function to deliver general administration services effectively. - Reviewing and ensuring the quality of services provided by outsourced vendors, taking necessary corrective actions. - Optimizing the utilization of company resources and facilities such as office space, pantries, and cafeteria. - Establishing and maintaining effective relationships with stakeholders. - Managing disaster and emergency situations on-site. - Analyzing performance reports and MIS reports to identif...

As a Chemist at our company, you will play a crucial role in the quality control lab by conducting standard chemical and physical analysis of inner and outer nutritional products using wet chemistry techniques and instrumental analyses. **Key Responsibilities:** - Perform qualitative and quantitative chemical and physical analysis of raw materials, finished products, and stability samples. - Prepare standards and reagents, calibrate and operate sophisticated laboratory instrumentation such as HPLC, FTIR, UV-Visible spectrophotometer. - Review product certificates of analysis for accuracy and conformance, maintaining Certificates of Analysis (C of A) files. - Perform routine calibration and p...

As a Cash Application Specialist at our company, you will be responsible for the following key responsibilities: - Perform daily activities such as bank account reconciliation, cash application for customer and general ledger accounts - Clarify differences on the postings - Reconcile different forms of postings including credit card postings - Partner with the credit specialist on customer reconciliations and problem resolutions - Create and analyze various reports with regards to the cash application related topics including regular reporting - Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices - Identify improveme...

Role Overview: As the Marketing Excellence Manager, your primary responsibility will be to drive key strategic marketing initiatives and ensure operational execution across various geographies and functions. This role involves project managing innovation and go-to-market efforts, analyzing marketing and campaign performance, and supporting cross-functional coordination. Key Responsibilities: - Drive cross-functional collaboration throughout the innovation process, from finalizing market, customer, and competitor research to shaping category strategy, operating plans, and financial models. - Project manage innovation and new product development (NPD) initiatives to ensure alignment with timel...

Role Overview: As an Administrative Assistant at our organization, you will be responsible for performing general administrative tasks such as preparing reports using various software packages, compiling information from different sources, and managing small-scale projects. Your duties will also include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings, and other assigned tasks. You may also handle confidential material on a regular basis. Key Responsibilities: - Detailed emails may need to be prepared for proper documentation - Utilize various software packages for generating invoices - Maintain a high lev...

As a Sales Executive at our company, your role involves acquiring Point of Sales persons/Associates, providing joint call support to all POSPs, and ensuring achievement of business targets in coordination with POSPs acquisition/activation targets. Your responsibilities will also include customer relationship management, imparting product training to POSPs, and staying updated on product developments, company policies, and sales processes. Preferred Skill Set: - Logical and analytical approach to sales - Convincing power - Knowledge of Life/General/Health insurance products - Relationship-oriented approach with high energy levels - Client-centric approach - Analytical mind with a solution-pro...

Role Overview: You will be responsible for the implementation of a Trade Finance product at customer sites. Your role will involve programming, supporting new implementations, post-implementation activities such as software installations, environment creation and maintenance, production support, problem analysis & solutions, and daily interaction with the back-office technical team and clients" technical teams. Key Responsibilities: - Analyse existing code and provide a clear summary of current state functionality - Work within the project team to support ongoing testing and deployment activities - Develop solution options, code, and test - Act as an escalation point for the production suppo...

Role Overview: As an Executive/Sr Exec./Assistant Manager in Sales & Service, your key success factors will be your passion and drive to excel, hunger to learn and grow, and customer orientation. You will be responsible for building and managing productive, professional relationships with clients, ensuring they are using and benefiting from IndiaMART, accurately defining products/services in clients e-catalog, upselling other services to maximize revenue, achieving fortnightly and monthly client retention and revenue targets, conducting systematic follow-up and time-bound closures, promptly resolving complaints, and holding daily 4-5 in-person meetings (F2F) with clients onsite. Key Responsi...

As a Support Engineer Professional at Mettler Toledo, you will be responsible for providing technical support for assigned applications, troubleshooting issues, documenting support cases, cooperating with Product Managers on customer support cases, and assisting in software products testing. Additionally, you will provide pre-sales support, support market organizations in customer projects off- and on-site with assigned applications installations, train market organizations and end-customers, write technical documentations like knowledge base articles, and create/adapt training documentation/videos. Qualifications and Experience: - Bachelor's degree in Computer Science, Software Development,...

Role Overview: You will be responsible for generating business from the partner branches and acquiring new accounts. Your role will involve ensuring the issuance of the logged-in business, training partnership branches to minimize discrepancies, increasing the brand presence of the organization by placing standees and posters in partner branches, and assisting partner branches in their sales calls regarding the product. Key Responsibilities: - Generate business from partner branches - Acquire new accounts - Ensure issuance of logged-in business - Train partnership branches to minimize discrepancies - Increase brand presence by placing standees and posters in partner branches - Assist partner...

Job Summary: The candidate will own end-to-end relationships with key customers, ensuring their service needs are anticipated, understood, and delivered efficiently. Acting as a Single Point of Contact (SPOC) for all service-related matters, the candidate will drive customer satisfaction, continuous improvement, and operational excellence in order processing, fulfillment, and complaint resolution. Roles & Responsibilities: Customer Relationship Management: Establish and maintain relationships with key accounts to understand and anticipate product and service requirements. Act as the voice of the customer within 3M India, providing insights to relevant business teams. Conduct regular customer...

As a Process Associate at WNS, you will be responsible for understanding the principles related to the order to cash process and handling allocated tasks (Collections/Cash Application) independently. You will ensure compliance in terms of Turnaround Time (TAT) and accuracy. Your key responsibilities will include: - Voice calling for Collections & Cash Application - Dispute Management - Managing Customers" accounts - Cash Application and Account reconciliation - Clarity on Debit (Dr) and Credit (Cr) transactions - Utilizing basic accounting knowledge and SAP expertise - Focusing on Customer Orientation by understanding client expectations and requirements - Adhering to SLA's and improving per...

Role Overview: As a Manager/Sr. Manager - Capex Procurement at INOX SOLAR LIMITED, your main responsibility will be to support the Head of Supply Chain Management in screening, evaluating, and identifying suppliers and vendors for the supply of material, technology, and expertise within the approved budget. Key Responsibilities: - Timely procurement and delivery of Capex material - Effective and proactive liaison with other departments to forecast and plan purchases to meet deadlines - Global vendor development for existing Cell & module manufacturing and new Capex projects - Selecting options and performing risk analysis - Reviewing consistency and progress - Leading and mentoring a team to...

Role Overview: You will be responsible for managing sales, increasing the customer base, and providing timely and accurate reporting to senior management. Your role will involve building relationships with new and existing customers and overseeing all sales operations. Key Responsibilities: - Visit and advise new customers from respective markets. - Identify new areas for business development. - Develop and execute a strategic business plan to expand the company's customer base and ensure a strong presence. - Conduct market research to understand supply and demand dynamics, price trends, and market conditions for rice. - Sell rice commodities based on market conditions and client requirement...

Role Overview: As a Senior Staff Specialist at Infineon, you will serve as a product owner within the Infineon Developer Center, focusing on the central Software Provisioning Platform. Your key responsibilities will include actively contributing to platform development, guiding the technical team, ensuring successful project delivery, team leadership, project management, and stakeholder management. Joining the global IT team, you will play a crucial role in Infineon's transition to agile software development and digitalization of products and services. Key Responsibilities: - Actively contribute to the backend and/or frontend development of the Infineon Developer Center - Collaborate with a ...

Role Overview: As a Business Partner at Hitachi Energy, you will lead Controlling to optimize financial performance within the assigned unit. Your main responsibilities will include supporting effective business decisions by monitoring, analyzing, and interpreting financial data to evaluate various business alternatives. You will also be responsible for upholding and developing financial governance/BAT processes, internal control, and accounting policy adherence at a world-class level throughout the assigned unit. Key Responsibilities: - Define and implement business unit strategy, align with wider strategy, and adjust as needed - Translate strategy into business plans with measurable target...

This job is provided by apna.co Bengali Telesales Process WORK FROM OFFICE NEED TO JOIN IMMEDIATELY FRESHERS CAN ALSO APPLY . H.S Pass candidates must be experience for minimum 6 months in same domain Qualification:- 12th Pass || H.S Pass || Graduation Age:- Below 34 years Experience:- Fresher to 5 years Permanent Job Fixed Salary + Incentive Monday to Saturday Working Sunday Fixed Weekly Off General Shift (9:30 am to 6:30 pm) Salary on time Walkin Interview (Venue Details):- Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. CONTACT PERSON: - Guddu Singh:- 9875412573 (CALL/WHATSAPP) Suvankar Saha:-...

As an Advisor at PhonePe Limited, you will be responsible for providing exceptional customer experience by addressing and resolving customer issues effectively. Here is a breakdown of your role: **Role Overview:** You will be a part of the Customer Experience Operations team at PhonePe, where you will take ownership of customer problems and work towards providing quick and meaningful solutions. Your role will involve understanding customer issues, collaborating with internal teams to enhance solutions, and ensuring a seamless customer experience. **Key Responsibilities:** - Act with integrity and prioritize customer satisfaction in every interaction. - Handle queries related to PhonePe accou...

Role Overview: As an Associate Team Lead at Bunge located in Mohali, Punjab, India, your main responsibility will be to oversee the Demurrage/Dispatch files of the team members. You will need to keep track of daily emails and ad-hoc requests from Freight and Commercial teams. Reviewing each fixture's terms related to Demurrage, Detention, and Dispatch Clauses to calculate amounts due for all marine shipments executed. It is crucial to have a strong understanding of charter parties and voyage documents to clarify events with trade execution and freight departments, invoice customers with supporting documentation, handle claims/dispute resolution, and ensure compliance with internal and extern...

Role Overview: You will be responsible for maintaining customer records, meeting or exceeding sales goals, participating in special sales events, promoting dealership packages and add-ons, and following the sales process diligently. Key Responsibilities: - Maintain customer records effectively - Meet or exceed sales goals - Participate in special sales events - Promote dealership packages and add-ons - Follow the sales process meticulously Qualifications Required: - Customer orientation - Pleasing personality - Persistence and confidence - Negotiation skills Additional Details: Infinity Hyundai in Jharsuguda is looking for a Sales Consultant to join their team. The mandatory requirements for...

About Metravi: Metravi Instruments is a 55+ year old company and is an industry leader in manufacturing and supplying electrical testing & measuring equipment in India. It has one of the widest basket of offerings, with more than 700 products across 125 product categories and exports to more than 35 countries. Backed by years of accumulated experience, quality and acumen, the METRAVI brand is an alliance of rich experience in the instruments field, exceptional expertise in instrument manufacturing and state of the art technology, resulting in the best next-generation instruments that your money can buy. The METRAVI range of instruments offer you highest accuracy, ruggedness and utmost reliab...