194 Customer Orientation Jobs

Role Overview: You will be responsible for answering customer queries in a positive and effective manner, both via e-mail and over the phone. You will need to identify and assess customers" needs to achieve satisfaction, handle complaints, and provide appropriate solutions within the time limits. Additionally, you will manage end-to-end support for cashless claims processing, including coordination with hospitals, insurance teams, and customers. Guiding customers on claim submission requirements, approvals, and timelines will also be part of your role. Key Responsibilities: - Answer customer queries through email and phone, ensuring a positive customer experience - Identify and assess customers" needs to provide effective solutions - Handle customer complaints, offer appropriate solutions and alternatives, and follow up to ensure resolution - Manage end-to-end support for cashless claims processing, coordinating with hospitals, insurance teams, and customers - Guide customers on claim submission requirements, approvals, and timelines - Serve customers by providing product and service information and resolving problems efficiently - Resolve product or service issues by clarifying complaints, determining causes, and providing the best solutions Qualifications Required: - Proven customer support experience, preferably in healthcare, insurance, or hospital claim services - Hands-on experience in handling cashless claims, including TPA/insurer coordination and hospital desk support - Strong phone contact handling skills and active listening ability - Customer orientation with the capability to adapt and respond to different types of characters - Excellent communication and presentation skills - Ability to multitask, prioritize, and manage time effectively,

As a Senior Marketing Executive at Rozana Spokesman, you will play a crucial role in planning and executing marketing activities that align with the company's overall strategic goals. Your responsibilities will be diverse, ranging from supporting the Head of Marketing to managing marketing campaigns and fostering relationships with stakeholders. **Roles and Responsibilities:** - Support the Head of Marketing in formulating and implementing the marketing plan. - Project manage marketing campaigns from planning to tracking ROI. - Serve as a point of escalation for queries and escalate critical issues promptly. - Build relationships with internal and external stakeholders for effective communication. - Conduct research on market trends, competitors, and target customers to shape value propositions. - Oversee the production of marketing materials while adhering to brand guidelines. - Develop campaign briefing documents for partners and ensure brand consistency. - Collaborate with the marketing team and the Head of Marketing to ensure team efficiency. - Maintain relations with existing clients and establish new marketing partnerships for ad revenue. **Skills:** - Excellent communication skills. - Strong organizational and project management abilities. - Ability to work effectively in a team and maintain relationships. - Proficiency in developing marketing strategies and creative concepts. - Commitment to professional development and a growth mindset. - Customer-oriented approach. **Job Type:** Full-time **Education:** Bachelor's degree (Required) **Experience:** - Marketing: 2 years (Preferred) - Direct sales: 2 years (Preferred) **Language:** - English (Preferred) - Punjabi (Preferred) **Work Location:** In person *Note: The company Rozana Spokesman is a reputed media house with a growing digital presence and a focus on delivering news and information to audiences primarily in Northern Indian states. The company prides itself on its success and reliability as a media source.*,

As a Customer Support Executive, your role involves handling customer complaints and providing appropriate solutions and alternatives within specified time limits. You will need to identify and assess customer needs to achieve satisfaction, build sustainable relationships with customer accounts, and manage large inbound calls. It is important to provide accurate, valid, and complete information using the right methods and tools, while following communication procedures, guidelines, and policies. Going the extra mile to engage customers will be essential in this role. Key Responsibilities: - Handle customer complaints and provide solutions within specified time limits - Identify and assess customer needs - Build sustainable relationships with customer accounts - Manage large inbound calls - Provide accurate, valid, and complete information - Follow communication procedures, guidelines, and policies - Engage customers by going the extra mile Qualifications Required: - Graduates from any stream - Fresher or 0 to 2 years of experience in customer care - English and Hindi speaking skills are preferable - Excellent Communication in Hindi is mandatory - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively - Customer orientation and ability to adapt and respond to different types of characters - Proven customer support experience is an added advantage If you are passionate about providing excellent customer support, have strong communication skills, and are able to multitask effectively, then this Customer Support Executive position in Hosur could be the right fit for you. Apply now to be a part of our team.,

Role Overview: You will play a crucial role in contributing towards revenue generation by working on the sales targets. Your responsibilities will include selling/up-selling/cross-selling the company's exclusive range of educational courses to existing and prospective students and parents through personal counselling, telephone calls, emails, and other means of communication. Additionally, you will ensure the collection of outstanding fees from parents within the specified time and manage administrative activities to ensure a smooth student journey at Aakash Institute. Your focus will also be on delivering a delightful customer service experience by developing strong relationships with students and parents, addressing their concerns promptly, and ensuring adherence to internal processes and compliances. Key Responsibilities: - Work towards achieving sales targets by selling/up-selling/cross-selling educational courses - Collect outstanding fees from parents within the specified time - Manage administrative activities for a seamless student journey - Develop strong rapport with students & parents for a delightful customer service experience - Ensure adherence to internal processes and compliances Qualifications Required: - Ability to handle students and parents in a calm, empathic & patient manner - Strong sales persuasion skills - Proficiency in Microsoft Office, writing emails, and working on sales & services software - Fluency in English and Regional language communication Company Details: The company values customer orientation, sense of ownership and accountability, result orientation, and emotional intelligence for working in a team. Note: This is a full-time, permanent position requiring a Bachelor's degree. A minimum of 1 year of sales experience is required. The work location is in-person at Ludhiana, Punjab.,

As a Showroom Manager at Reliance Jewels, you will play a crucial role in overseeing the retail operations at the following locations: Bareilly, Kashipur, Lakhimpur, Najafgarh. You should be a seasoned candidate with a minimum of 6-12 years of experience in the jewellery industry. **Key Responsibilities:** - Plan retail KPIs to achieve Annual Operating Plan (AOP). - Supervise the achievement of GSS number and value targets by leading the store team. - Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and cost control. - Focus on customer management to enhance the customer experience, satisfaction, and loyalty at the stores. - Implement SOPs for Visual Merchandising (VM) and Marketing in the stores. - Lead and manage the team effectively to align with business objectives and drive high performance. - Handle and resolve conflicts in a constructive manner. - Foster a culture of trust, integrity, and respect in the stores. - Provide growth opportunities to store employees through various step-up programs. - Develop functional capabilities in employees through appropriate training interventions. - Drive sales through omni channel approach. - Ensure timely resolution of customer complaints as per Turnaround Time (TAT). - Ensure availability of manpower for planned training programs. **Key Performance Indicators:** - Percentage of Like-for-Like (LFL) Growth - Percentage of Walk-in Target Achievement - Percentage Increase in Better Experience Ratio (BER) - Improvement in Diamond & Silver share in the store - Percentage of Conversion Rate - Increase in Average Basket Value (ABV) - Mystery Audit Score **Functional Competencies:** - Showroom Operations Effectiveness - Customer Orientation - Planning & Organizing **Behavioral Competencies:** - Nurturing - Result Orientation - Growth Mindset - Communication & Rapport Building This summary includes the key responsibilities, performance indicators, and required competencies for the Showroom Manager position at Reliance Jewels.,

As a suitable candidate for this role, you should be a Graduate/Postgraduate with 3-5 years of experience in a similar capacity in Liner Shipping/Freight Forwarding. You must have a proven track record in dealing with Shippers/Intermediaries and leading corporates, showcasing your dynamic and go-getter attitude along with a strong customer orientation. Your network in the market and good contacts with Shippers & Consignees will be valuable assets for this position. Key Responsibilities: - Achieving targets set by the company - Negotiating freight rates with clients - Ensuring timely collections from customers - Maintaining and updating customer records in the ERP system Qualifications Required: - Graduate/Postgraduate degree - 3-5 years of experience in Liner Shipping/Freight Forwarding - Proven track record in dealing with Shippers/Intermediaries and leading corporates - Strong customer orientation - Well networked in the market with good contacts with Shippers & Consignees Kindly note that the responsibilities also include maintaining and updating customer records in the ERP system.,

As a Consultant in the Customer Success Queue at MarketStar, you will be responsible for managing large amounts of email and chat, as well as incoming/outgoing call queries. Your key responsibilities will include: - Developing an amicable customer relationship/experience. - Identifying and assessing customers" needs to achieve satisfaction. - Building sustainable relationships and trust with customer accounts through open and interactive communication. - Providing accurate, valid, and complete information using the right methods/tools. - Handling customer complaints, providing appropriate solutions and alternatives within time limits, and following up to ensure resolution. - Keeping records of customer interactions, processing customer accounts, and filing documents. - Following communication procedures, guidelines, and policies. - Taking the extra mile to engage with existing & prospective customers. - Meeting or exceeding targets for all assigned product/projects. To excel in this role, you should have: - Proven customer support experience, preferably in the advertising/digital marketing domain. - A track record of over-achieving chat/calls handling quota. - Strong command over written language. - Strong email/written communication skills & verbal communication. - Familiarity with CRM(SFDC) systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent typing skills 45 w.p.m & multitasking. The MarketStar team values constant learning and an entrepreneurial growth mindset. Employee-centric benefits include Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. There are also opportunities for fast-track growth, association with leading brands as clients, customized training programs for personal and professional development, and a diverse workforce environment. If you are ready to take on this exciting opportunity, hit the Apply Now button and join us in creating growth for our clients, employees, and community at MarketStar.,

As a Premier Acquisition Manager in Business Banking, your role involves achieving the business objectives of the Retail Liabilities Sales Team for the branch. You will be responsible for generating revenues through the sale of Current Accounts (CA), X-Sell, and Third Party Products like Insurance. Additionally, sourcing High Value CA customers and building Family Banking relationships will be a key focus. You will also work on penetrating Business Banking products such as CMS/POS/Beat services to CA customers. Moreover, sourcing new customers through external individual efforts and acquisition channels is part of your responsibilities. Key Responsibilities: - Achieve the business objectives of the Retail Liabilities Sales Team, meeting Value, Volume, and channel Productivity metrics. - Generate revenues through the sale of CA, X-Sell, and Third Party Products like Insurance. - Source High Value CA customers and build Family Banking relationships. - Penetrate Business Banking products like CMS/POS/Beat services to CA customers. - Source new customers through external individual efforts and acquisition channels. Qualifications Required: - Customer orientation. - High energy levels with a motive to succeed. - Experience in managing and sourcing Business Banking customers. - Background in Banking or Financial Services. - Graduate with 2-3 years of experience or Post Graduate with 2-3 years of experience. - Age Limit: 30 Years.,

As a Generative AI Architect at NiCE, you will be responsible for providing technical leadership and architectural direction for the development and integration of Generative AI solutions within the organization's product portfolio and platform. Your role will involve collaborating closely with engineering, data science, product, and business stakeholders to ensure effective design, scalability, security, and operationalization of GenAI-powered features and systems. **Key Responsibilities:** - Set the end-to-end technical direction for Generative AI initiatives, including platform, technology stack, tools, and infrastructure. - Architect, design, and oversee the implementation of GenAI models and pipelines for production use cases. - Collaborate with cross-functional teams to define requirements, deliver functional and design specifications, and ensure alignment with business objectives. - Ensure that Generative AI solutions are scalable, secure, reliable, and maintainable, adhering to enterprise standards and best practices. - Lead architectural and design reviews for GenAI features and help establish coding and model development standards. - Evaluate, select, and integrate third-party GenAI platforms, frameworks, APIs, and cloud services as appropriate. - Drive continuous innovation by staying up-to-date with advances in GenAI, ML, and AI infrastructure. - Foster a culture of engineering excellence, mentoring team members on AI/ML, MLOps, and responsible AI practices. - Ensure robust model monitoring, performance evaluation, and feedback loops for deployed GenAI systems. - Collaborate with security and compliance teams to ensure adherence to data governance, privacy, and AI ethics requirements. - Contribute to strategic planning for AI initiatives and the company's long-term technology roadmap. - Mentor teams on the importance of each MCP pillar and drive adoption of best practices throughout the AI development lifecycle. **Qualifications:** - 15+ years of software development or technical leadership experience, with at least 5 years focused on AI/ML solutions and a minimum of 2 years architecting Generative AI systems. - Expertise in designing and deploying production-grade Generative AI solutions, including LLMs, summary generation, prompt engineering, and RAG-based architectures. - Experience with leading AI/ML frameworks and MLOps tools. - Strong understanding of cloud platforms and AI services. - Deep knowledge of machine learning concepts, data engineering, and model operationalization at scale. - Familiarity with responsible AI practices, including data privacy, fairness, explainability, and compliance. - Proficient in programming languages such as Python, Java, or similar; experience with containerization and orchestration. - Experience driving Continuous Integration and Delivery for AI/ML solutions. - Excellent problem-solving, decision-making, and communication skills. - Proven ability to mentor engineers and data scientists, foster teamwork, and drive consensus. - Experience working in Agile development environments. - Strong quality orientation, attention to detail, and ability to translate ideas into robust solutions. - Familiarity with security technologies and best practices for AI-enabled platforms. - Experience with AI/ML testing, monitoring, and continuous model evaluation in production. - Exposure to natural language processing (NLP) and computer vision applications. - Familiarity with MCP framework. - Passion for delivering innovative, high-quality GenAI products and platforms. - Ability to work independently and collaboratively across multi-disciplinary teams. - Demonstrated leadership in adopting new technologies and driving organizational change. - Strong customer orientation and ability to communicate complex technical concepts to non-technical stakeholders. - Commitment to ethical AI and continuous learning. NiCE offers a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Join the NiCE team and be part of a fast-growing, highly respected organization where innovation and growth are at the forefront. Enjoy NiCE-FLEX hybrid model, combining office and remote work for maximum flexibility.,

1 Business Generation:- Workshop loading by increasing number of job orders, service volumes and promote service offerings for whole dealership and by notifying the sales department of any vehicle sales opportunity 2 Customer Satisfaction: -Establish polite and efficient contact with potential and existing customers, ensure receiving and delivery vehicles in a customer friendly manner. 3 Key Account Management :- Execute Planned actions for identified key accounts with respect to aftermarket (Parts and Service), Liaison between concerned position internally and the customer 4 Post Sales Service/customer complaint:- Report, Collate & transmit weekly reports on customer complaints and submit to technical service for corrective actions 5 Marketing functions:- Help works managers achieve service sales target. Meet customers, analyze service and parts sales, devise & launch new schemes based on customer, market need etc. 6. Promotional activities:- Creating unique customer specific packages(service/parts packages) aimed at retention and increasing market share, inform customers of new product through mailers etc. 7.General Management & Administrative Role: -Supervise all front desk activities & maintaining liason with customers.

As a Total Rewards New Associate at Accenture, you will be a part of a global professional services company with leading capabilities in digital, cloud, and security. Your role will involve improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs, particularly focusing on Compensation & Benefits experience. You will apply current concepts, approaches, techniques, and terms to achieve organizational goals by examining the forces that shape the development of compensation strategies, plans, and policies. This includes salary administration, incentive plans, stock-based programs, understanding motivation factors, performance evaluation, labor market dynamics, budgeting, laws, regulations, and designing compensation programs for specific job families, units/functions, and organization levels. **Qualifications required:** - Any Graduation **Key Responsibilities:** - Strong customer orientation - Resilient and able to work under pressure - Attention to detail and quality-driven in communications and all system transactions - Strong communication skills (Written & Verbal) - Problem-solving skills - Teamwork and collaboration - Willingness to work in rotational shifts - Versant score should be 62 - Passing the psychometric test is a must - Work from the office is mandatory - Bachelor's degree in any discipline - BPO experience - Knowledge of MS Excel and Word - Knowledge of HR processes In this role as a Total Rewards New Associate, you will be required to solve routine problems primarily through precedent and referral to general guidelines. Your primary interaction will be within your own team and direct supervisor. Detailed instructions will be provided for all tasks, and the decisions you make will impact your own work under close supervision. You will function as an individual contributor within a team with a predetermined, narrow scope of work. Please be aware that this role may require you to work in rotational shifts.,

Role Overview: As a Sales Manager with a focus on Masterbatches, Fillers, and Additives, you will be responsible for managing sales operations in the domestic market. Your role will involve visiting customers regularly, sending sales reports, and ensuring sales targets are met. Additionally, you will be required to manage a dealer network, maintain customer relationships, provide technical support coordination, and drive new business development. Key Responsibilities: - Visit customers on a periodic basis to understand their needs and promote products - Send sales reports in a timely manner to track performance - Follow up on sales targets and work towards achieving them - Manage an extensive dealer network to maximize resources and achieve full market penetration - Maintain customer relations, especially with high-value customers, by building rapport and offering new products/services - Coordinate technical support between the in-house team and customers for complaint resolution and product testing - Prospect for potential new clients, build relationships, and convert prospects into customers - Set up meetings with client decision makers and company leaders, develop proposals, and handle objections to secure new business Qualifications Required: - Engineering/bachelor's degree in Polymer/Plastic/Petrochemical Technology or a related field; an MBA or advanced degree is preferred - Minimum of 10 years of experience in sales management and marketing of masterbatches, fillers, and additives in the domestic market - Good technical knowledge to understand product range and customer requirements - Knowledge of the company's product line, applications, competitors, market, and budgeting - Proficiency in CRM, MS Office, and excellent communication skills in English; knowledge of local languages is a plus Additional Details: N/A,

Role Overview: As a Manager, you will be responsible for handling the PWA Team independently. You are expected to have a sound knowledge of ISO Systems, Deco Rejections, and Packaging related processes. Vendor management and customer orientation will be key aspects of your role. Key Responsibilities: - Handling the PWA Team independently - Demonstrating sound knowledge of ISO Systems - Managing Deco Rejections and Packaging related processes - Vendor management - Proficiency in SAP, Advanced Excel, and PowerPoint - Customer orientation Qualifications Required: - Bachelor's degree in Mechanical Engineering (B. Tech.) - 15-18 years of experience - Skills in Customer Orientation, IMS Awareness, Interpersonal Skills, Managerial Skills Development Program, MS Excel, MS Power Point, Planning & Organizing, Presentation Skills, Problem solving & Decision Making, QC Defects & Identifications, Quality norms and how to achieve it , Team Management & Team Building, Lead Auditor, Black Belt,

Hello, As Business Development Manager Centrifugal Separation, youll join a global leader dedicated to making food safe and accessible worldwide. In this role, youll support business growth across SAM and GMEA markets, while collaborating with a focused team to advance our key components portfolio in the region. Were looking for a technically skilled professional with an engineering background and deep knowledge of liquid food applications. You bring energy, strong networking abilities, and confidence to work independently while collaborating across borders. Your experience in customer-facing environments, stake holder management, and excellent communication skills will be essential to your success. Bachelors degree in engineering or a related field. At least 8-10 years of relevant experience within Food Processing Solutions or related field. Experience in dealing with higher-level executives among customers and managing a broad internal and external stakeholder network. Experience in developing and participating in business strategy planning. Experience in strategy management. Strong vision to spot business opportunities and industry changes. Should demonstrate strong business acumen, a strategic mindset, and a high level of customer orientation. Should be a highly motivated individual with a can-do attitude, open-minded, capable of developing effective relationships and working across boundaries and levels within the organization. Ability to understand the nuances of different cultures and navigate global business environments with ease. If interested, please refer to the below link of detailed job description and apply and create your application. https://jobs.tetrapak.com/job-invite/95499/

1)Warehouse management, 2) RM planning, 3)CRM & stakeholders management 4)Customer communication mainly with 4W OEM.5) Export/Import, Custom experience. Exp. in SAP MM/WM/PP/SD 6)Digitalization /Industry 4.0 7)strong leadership qualities required.

You will be working with the Premise connect team to provide JioFiber and Airfiber services in Raipur. As a part of the team, you will have the opportunity to gain practical experience in fiber installation by working alongside experienced technicians. Your responsibilities will include developing expertise in customer service, material management, and upselling techniques. Additionally, you will be expected to learn and master skills such as crimping, connecterization, splicing, and cabling. Throughout your role, you will be actively involved in implementing industry-best safety procedures and processes to ensure a secure working environment. Your learning journey will include a combination of classroom training and on-the-job experiences to help you develop a comprehensive understanding of the tasks at hand. The ideal candidate for this position should have an ITI qualification and be a fresher in the field. Key skills and competencies required for this role include the ability to communicate effectively in the local language, a strong technical orientation, a keen interest in field jobs, high learnability, and a customer-centric approach to service delivery. Join us in Raipur and embark on a rewarding journey to enhance your skills and expertise in the field of fiber installation and customer service.,

As a Relationship Manager (RM) in the Corporate and Investment Banking (CIB) division, your primary responsibility will be to develop and manage relationships with Multinational (MNC) clients to achieve the business objectives of the organization. Your key duties will include implementing marketing strategies in consultation with the Group Head, ensuring balanced growth across multiple product metiers, identifying and onboarding new customers, managing client requirements, and maintaining existing relationships while upholding risk and compliance standards. In terms of credit administration, you will coordinate the renewal of credit files, supervise documentation, monitor asset quality, and promptly report any areas of concern. Internal coordination is crucial in this role, as you will be required to liaise with various teams including global relationship and product teams, transaction banking, global markets, branch operations, risk teams, legal department, and compliance department to ensure alignment with the bank's policies, procedures, and regulatory requirements, particularly in relation to KYC responsibilities. As an RM, you will play a vital role in the KYC onboarding process, collecting necessary data, assessing risks, and maintaining up-to-date customer due diligence records. Your judgment will be essential in determining the appropriateness of starting or maintaining relationships with customers based on their risk profile and compliance with AML-CTF regulations. Furthermore, you will be responsible for updating the product development team with market information, gathering feedback on new products, developing pricing strategies, and generating ideas for new product structuring. In terms of technical competencies, you are expected to demonstrate compliance with internal and external guidelines, possess knowledge of banking laws and regulations, have business acumen, and be well-versed in product and credit matters. On the behavioral front, strong networking, negotiation, communication, and organizational skills are essential, along with a customer-centric approach, adaptability to change, drive for results, and strategic thinking. To be successful in this role, a Master's degree or equivalent with over 12 years of experience in a related field is required.,

As an HR Service Delivery Associate at Accenture, you will provide client services for Employee & Org Data Management, ensuring tasks are completed accurately and efficiently. You will collaborate closely with Delivery Services Management to address client issues, obtain necessary information, and update transaction records to maintain up-to-date HR records for clients. Your role will involve query and case management in Employee Services, as well as understanding Employment and Labor Law to navigate relationships among unions, employers, and employees. To excel in this role, you should possess strong customer orientation, resilience to work under pressure, excellent organization and prioritization skills, attention to detail, and a commitment to quality in communications and system transactions. Maintaining confidentiality, demonstrating teamwork and collaboration, and being culturally aware are essential. Flexibility to work in shifts, knowledge of Employee & Org Data Management processes, proficiency in written and verbal English, and familiarity with MS Office/Excel are important requirements. Additionally, knowledge of SuccessFactors would be beneficial. If you are a graduate with 1 to 3 years of experience, have a passion for delivering exceptional client service, and possess the skills and qualities mentioned above, we encourage you to apply for this exciting opportunity at Accenture.,

As the Mortgage Specialist at DBS Consumer Banking Group, your primary responsibility will be to drive the Mortgage business in the territory by achieving key deliverables of Mortgage volumes and documentation. You will be accountable for the P&L Account, ensuring the top line and bottom line of the Mortgage business align with organizational needs. Your role will involve creating and executing Sales Budget and Plan, COA, Customer Retention, Recruitment, and Product Training. Additionally, you will handle various aspects including Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management, and sales Manager Incentives. Acquiring customers for Prime LAP from the open market, Branch network, Channel partner, and Builder relationships will be a crucial part of your responsibilities. You will also be required to build new relationships with the builder community based on projects and expansion plans. Your duties will involve guiding customers through the Home Loan application process, explaining product features, ensuring adherence to KYC documents, and timely completion of files and disbursement documentation. Customer satisfaction will be a top priority, requiring you to attend to customer requests promptly and communicate effectively. Collaboration with the Treasures Relationship Manager team to convert Mortgage Leads, driving sales pitches, sourcing Home Loan applications, and facilitating product training will be essential tasks. Your success in this role will be measured by your proven track record in Mortgage sales, understanding of the mortgage business, market practices, competition, and thorough product knowledge. To excel in this position, you must possess excellent listening skills, the ability to influence, self-drive, ambition, strong communication skills, result orientation, relationship-building skills, and a customer-centric approach. Additionally, you should demonstrate technical competencies in Mortgages business, home loan products, documentation, and regulatory guidelines. Your work relationships will involve close interaction with City Business teams, TRM teams, Mortgages Product team, Ops team, and customer service team to ensure consistent delivery of Home loan sales budgets. DBS India values a culture of respect, continuous professional development, inclusivity, and integrity. If you are ready to take on this challenging role, apply now to be part of a dynamic environment that supports your growth and recognizes your achievements at DBS India.,

As the Branch Head Automobile, you will be responsible for overseeing the overall management and operational excellence of the branch. Your primary goal will be to ensure the achievement of sales and service targets, profitability, and high levels of customer satisfaction. You will lead a team responsible for various functions such as sales, service, parts, finance, and administration, while ensuring compliance with organizational policies and regulatory requirements. Your key responsibilities will include managing the day-to-day operations of the branch, monitoring and maintaining accurate records of activities, and ensuring optimal resource utilization. You will develop and implement strategies to achieve sales and revenue targets, identify new business opportunities, and monitor sales performance. Additionally, you will focus on delivering superior customer service, addressing customer complaints effectively, and enhancing customer satisfaction and loyalty. In terms of team leadership and human resource management, you will lead, mentor, and develop branch personnel to achieve performance goals. You will conduct performance appraisals, implement training plans, and foster a culture of accountability and teamwork. Financial management will also be a key aspect of your role, including monitoring financial performance, preparing operational reports, and implementing cost-control measures. Compliance with company policies, legal regulations, and safety standards will be essential, along with maintaining proper documentation for audits. You will also manage relationships with stakeholders and vendors, coordinate with marketing teams, and represent the branch in various corporate and industry engagements. To excel in this role, you should have a Bachelor's degree in Business Administration or related field, demonstrated leadership abilities, and a strong understanding of automobile sales and service operations. Excellent communication, interpersonal, and negotiation skills are crucial, along with proficiency in MS Office and dealership management software. Key competencies for this position include strategic planning, leadership, customer orientation, operational excellence, financial acumen, and problem-solving skills. This is a full-time, permanent position with cell phone reimbursement benefits and an in-person work location.,

JOB DESCRIPTION Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT: . Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred

The Quality Assurance Specialist is responsible for ensuring that all external and internal requirements are met before the product reaches customers. You will be in charge of inspection procedures, outputs, and identifying mistakes or non-conformity issues. It is your duty to carry out effective PP meetings with vendors and conduct in-line and final inspections at vendor locations. Monitoring the product's quality through various production stages and developing MIS for quality measurement are also key responsibilities. In this role, you will oversee the performance of raw-material suppliers and set quality standards for the factory in alignment with buyers" requirements and guidance for each department and process. Facilitating proactive solutions by collecting and analyzing technical data, bridging communication on quality among merchandisers, factories, and customers, and collaborating with the Technical and Production teams to maintain product quality within target dates are essential tasks. Additionally, you will supervise sample evaluation and production approvals, conduct Risk Analysis to ensure satisfactory product performance, establish SOPs for production and preparatory processes, and maintain the reliability and consistency of production by checking processes and final output. Reporting all malfunctions to production executives, reinforcing quality assurance measures, and upholding SOPs for production are also part of your responsibilities. Qualifications and Education Requirements: - Graduate with relevant experience/B. Tech- Textiles/Diploma in Textile Engineering Preferred Competencies & Skills: - Technical skills: Garment inspection based on AQL, Garment Measuring Skills, Pattern measuring skills, Presentation skills, Effective communication skills - Other Skills: Customer orientation, learning proficiency, planning and organizing, team player, influencing, problem solving, decision making, leadership skills Preferred Industry: - Textile/Garment/Retail/Export Houses,

As an Account Manager at our company, your primary goal will be to achieve and exceed gross profit targets by developing existing clients in the Indian market through face-to-face consultative selling. You will be working under the supervision of the Head of Sales India and will be responsible for retaining and upselling a wide range of services and solutions to existing clients, as well as implementing the company's Account Management practices. Your key responsibilities will include acquiring an in-depth understanding of the Corporate segment within the geographic territory to identify key clients, promoting and selling the entire range of International SOS services, following the Value Selling model and Account Management practices, and working towards renewing existing business through the standard renewal process. Additionally, you will drive the growth of cross-border sales, maintain accurate sales forecasting and client engagement journey through the CRM system, and evaluate progress within the market segment against pipeline objectives, revenue, and profit targets. You will also be responsible for ensuring the professional standard of all client proposals, tender documents, and communication, managing the implementation of new business won to ensure high levels of service to clients, increasing awareness of products and services through conferences and symposiums, working closely with partner organizations to promote their services, and further establishing International SOS as a broker of capability. Additionally, you will collaborate with distribution channels to further penetrate existing accounts. The ideal candidate for this role should be IT literate, proficient in computer software including Microsoft Outlook, Excel, and Power Point. You should possess excellent persuasive and articulate skills, be able to work with and influence people at all levels, and come from diverse backgrounds and industries. A self-motivated individual with an aggressive sales personality, you should be able to work in a calm, logical, and professional manner at all times, have good organizational and administrative skills, exhibit creative and out-of-the-box thinking, and have strong report writing skills. The required competencies for this role include customer orientation, communication skills, the ability to work under pressure, problem-solving abilities, good negotiating skills, and result orientation. You should have over 5 years of proven sales experience in solution selling to multinational organizations, with experience working in a matrix organization being preferable. A Master of Business Administration (MBA) qualification is also required. Travel or rotation may be required as and when needed. If you believe you have the required skills and qualifications for this role, please send your CV to shynimol.nirmalan@internationalsos.com. We look forward to hearing from you.,

Job Roles and Responsibilities 1. P&L management: Own P&L for respective business line of Display module, Camera module, or Enclosures. Can prepare product pricing basis the cost inputs provided by factory, material suppliers and partners. Can develop and drive initiatives to improve top and bottom line both. 2. B2B sales and partnership: Partnership with ODM, Sub-parts/Material suppliers and local factories. Own monthly and annual sales target. Can manage supply, sales and inventory. Can manage account of brand OEMs in the domain of Smartphone, Laptop, TV and Automotive. Build relationships with external partners, suppliers, and regulatory bodies to support smooth operations. 3. Program management: Overall tracking of the projects and regular publish of the status reports. Shall apply for Central and State Govt schemes for production linked incentives. Can keep a track in overall project capex costing along with finance team. 4. Strategy and insights: Monitor competitive landscape, pricing and technology trends (of Display, Camera, Battery, Memory etc.). Provide inputs for product roadmap and localization strategies aligned with PLI/ECMS and other schemes Develop and execute go-to-market plans for new component lines. Collaborate with internal stakeholders, including senior management, to align business objectives. 5. Customer Engagement Conduct regular business reviews with key accounts to track performance and identify upselling opportunities. Lead product demos, technical discussions and commercial negotiations with customers. Serve as the primary point of contact for client escalation and resolution. Skills and competencies required Strategic Thinking & Execution Capability to align with business goals and long-term vision. Customer Orientation Strong focus on delivery commitments, responsiveness, and quality assurance. Analytical & Decision-Making Skills – Data-driven approach to solving operational challenges and managing risk. Technical Proficiency – Deep understanding of Smartphone Components and product lifecycle management. Cross-Functional Collaboration – Experience working across departments like SCM, Finance, Legal, and top leadership.

You are a senior leader with experience at the factory level in the development and commercialization teams within the athletic footwear sector. In this role, you will collaborate directly with the CEO of Mochiko and COO of Agilitas to facilitate the development of the best product & innovation pipelines in the Mochiko business, which includes major global brands such as Adidas, Puma, Skechers, Asics, Clarks, Decathlon, and more. Your responsibilities will include leading the development of new sports shoe designs, materials, and technologies to meet market demands and stay competitive. You will manage a team of designers, engineers, and product developers, providing guidance and fostering a culture of creativity and innovation. It is essential to develop products that align with customer demands, exceed expectations, and meet industry standards. You will be required to optimize production costs without compromising product quality, stay updated with industry trends and customer preferences, build relationships with suppliers, ensure compliance with safety and environmental regulations, manage the product development budget effectively, and oversee multiple product development projects simultaneously. This role demands strong leadership and management skills, creativity, quality standards knowledge, project management proficiency, supplier relationship management experience, excellent communication skills, and financial acumen. Qualifications: - Education: A bachelor's degree in a related field (e.g., footwear design, engineering, business). A master's degree will be advantageous. - Experience: 10-15 years of experience in sports shoe product development and manufacturing with a successful track record of product launches. - Leadership Skills: Strong leadership and management skills. - Creativity: An innovative mindset to translate emerging trends into product concepts. - Quality: Thorough understanding of quality standards and manufacturing techniques in the shoe industry. - Project Management: Proficiency in overseeing multiple product development projects. - Supplier Management: Experience in supplier relationship management and negotiation. - Communication: Excellent communication skills for collaboration and stakeholder presentations. - Budget Management: Financial acumen to manage the product development budget effectively.,