Executives

Primary Responsibility

Analyze information from legal agreements, claims data, Audit advices and various systems for a particular insured's policy period/coverage period and process premium adjustments in AMS (Adjustment Module System) to accurately generate & book current gross and net chargeable premium.

Performance Parameters

• Productivity
• Accuracy/Quality
• Corrective Actions
• Training
• Documentation
• Attendance
• Schedule Adherence

Role Responsibilities

• Update WTS each time an account is assigned or completed
• Review all necessary account documents from relevant systems
• Compile and organize relevant auditand claims data into spreadsheet analysis.
• Participate in all applicable training and special unit projects when appropriate
• Analyze and explain impact on Insured's account
• Ensure that the assigned account has been updated properly on the compliance report
• Submit daily status reports to Unit Manager
• Update checklist and store supporting documentation in Pre approval folder for review

Primary Internal Interactions

• Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
• RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.
• Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance
• Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
• Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training

Primary External Interactions

• Trainers at the client end for the purpose of training

Minimum Qualification

Graduate in Accounting / Commerce / Business Administration with at least 15 years of education

Minimum Experience

Minimum 18 to 24 months of work experience in a related field is preferred

Experience in Insurance process shall be preferred.

Technical Skills

Soft Skills

Process Specific Skills

• Good Computer Navigation Skills
• Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
• Accounting knowledge and computing skills
• Keyboard handling skill - 25 wpm with 90% accuracy

• Proficiency in English
• Communication skills - should be able to read, interpret business documents. Good oral/written communication
• Analytical and interpersonal skills
• Data gathering ability/ Eye for detail
• Team work/ Managing Self / Adaptability
• Ability to work successfully in production driven environment
• Ability to work on routine/standardized transactions

• Knowledge about the Insurance / Re-insurance Industry in US
• Knowledge about US Culture
• Knowledge of AIG Loss Sensitive process and process applications

Essential Skills

• Working knowledge of MS Excel
• Accounting and computing skills

Desirable Skills

• Self disciplined and result oriented
• Ability to multi task
• Ability to work effectively as part of a team

Other duties as assigned