29 Keyboarding Skills Jobs

Responsibilities: Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry. Adhere to established escalation procedures when mitigating complaints/escalations on the first contact. Remain current on program information and business initia...

Basic Function To manage a team of collectors for maximizing cash flows & minimizing debts by effectively managing the portfolio of accounts. It involves dealing with internal & external staff for gathering relevant information. To manage critical accounts by placing outbound calls & responding to all the queries. Strategizing the work & preparing the ageing report for review Essential Functions Ensure that the guidelines are followed as per standard procedures Coaching & providing effective feedback to the collectors Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts Ensure that the quality of the transactions is in complia...

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 7:00am 7:00pm EST Department: President's Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: Review new applications for fraud and credit risk, making outbound...

As a Credit Analyst, you will play a crucial role in a team responsible for making outbound calls, conducting offline work, evaluating credit, performing thorough investigations on credit bureaus, and determining the creditworthiness of customers. Your direct reporting manager will be the Supervisor, Operations, and this position serves as a solid stepping stone for a rewarding career in Credit Card Operations. In this full-time role based in the office, you will adhere to the following work schedule: Monday to Friday, from 9:00 am to 8:00 pm IST, within the Presidents Choice Financial department. Your responsibilities will encompass various key areas, including Fraud and Credit Risk Review:...

Gracenote, a Nielsen company, is dedicated to connecting audiences to the entertainment they love, powering a better media future for all people. Gracenote is the content data business unit of Nielsen that powers innovative entertainment experiences for the worlds leading media companies. Our entertainment metadata and connected IDs deliver advanced content navigation and discovery to connect consumers to the content they love and discover new ones. Gracenotes industry-leading datasets cover TV programs, movies, sports, music and podcasts in 80 countries and 35 languages. Machine driven, human validated: Gracenotes best-in-class data and images fuel new search and discovery experiences acros...

As a Data Entry Intern at Rhenix Lifesciences, you will be part of a boutique R&D organization in the life sciences sector located in Ameerpet, Telangana. Our focus on bioinformatics and digital medicine aims to advance scientific access through AI and IoT technologies, enabling the identification of novel therapeutic opportunities. We are dedicated to streamlining clinical practices and supporting organizations in their digital transformation journeys. This full-time position is open to individuals with 0 to 1 year of work experience and is available in both Bangalore and Hyderabad. We are looking for a candidate proficient in essential data entry tools, capable of efficiently managing data...

Job description First Brands Group, LLC is the parent company of many of the automotive industry&aposs most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe, we are a team of professionals dedicated to building profitable, enduring growth among all our customers. We have an immediate opening for a Customer Support Engineer (Automotive products) The primary function of this role is to drive customer satisfaction by corresponding with technicians, parts staff, and consumers by phone, e-mail, and live chat on matters such a...

The Global Sales and Consulting Operations (GSCO) central team is dedicated to providing training, business, contract support, and communications on the Sales Systems and Tools used by Sales and Consulting globally. As a GSCO Business Analyst, your primary responsibility will be to offer support to Oracle's Sales Organization through chat and incident support using Oracle's Service Cloud product. Reporting to the GSCO Team Lead, you will be tasked with delivering high-quality and responsive support to Oracle's Global Sales and Consulting teams. Your role will involve a diverse range of responsibilities that require independent judgment and a commitment to exceptional customer service. Some o...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: . Provide exceptional customer service while responding to all inb...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: . Provide exceptional customer service while responding to all inb...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: . Provide exceptional customer service while responding to all inb...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: . Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst ...

The Supervisor, Credit and AML/ATF Analysts position is a full-time role based in the office, with working hours from Monday to Friday, 9:00 am to 8:00 pm EST. As the Supervisor, your key responsibilities include managing and leading a team of Credit Analysts and AML/ATF Analysts. You will provide guidance, training, and support to team members to ensure high performance and professional development. Conducting regular team meetings to review performance, address issues, and communicate updates is also part of your role. You will oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Real-time analysis of conversation...

The position of Analyst, Global Complaint Management (Customer Response) in the Quality team in Chennai, India, requires you to manage device or pharmaceutical complaints and adverse events on a global scale. Your responsibilities will include initial triage of complaint files, assessments of reportability, escalating customer advocacy events, submitting regulatory reports, obtaining additional information for events, providing updates to reports, and ensuring timely processing of complaint files for regulatory reporting. You will be expected to draft and send clear responses to customer complaints, handle customer advocacy issues, and escalate complex events as needed. Additionally, you wil...

As a Joint Recovery Processing / Chargeback Analyst at Presidents Choice Financial, you will be responsible for providing exceptional customer service by responding to various inquiries related to chargeback cases, fraud cases, and online disputes. You will analyze and process Fraud/Dispute cases, manage the chargeback lifecycle, investigate potential fraud cases, and process retrieval requests. Additionally, you will be involved in handling merchant challenges, fraud trend analysis, and ensuring compliance with Association Rules and Regulations. Your role will also require you to maintain a thorough understanding of all relevant regulations, communicate effectively with cardholders, coopera...

As a Supervisor of Credit and AML/ATF Analysts, you will be responsible for managing and leading a team of Credit Analysts and AML/ATF Analysts. Your role will involve providing guidance, training, and support to team members to ensure high performance and professional development. Conducting regular team meetings to review performance, address issues, and communicate updates will be a key aspect of your responsibilities. You will oversee the review of new applications for fraud and credit risk, including conducting outbound calls for fraud and employment verification. Real-time analysis of conversations with applicants to assess potential fraud risk will also be part of your duties. Ensurin...

The Supervisor, Credit and AML/ATF Analysts is a full-time position based in the office, with working hours from Monday to Friday, 9:00 am to 8:00 pm EST. As the Supervisor, your key responsibilities will include team management, fraud and credit risk review, credit management, customer interaction, compliance and reporting, alert review and investigation, data analysis and reporting, as well as compliance and risk management. In terms of team management, you will be required to supervise and lead a team of Credit Analysts and AML/ATF Analysts. Providing guidance, training, and support to team members to ensure high performance and professional development will be essential. Conducting regul...

As a Supervisor of Credit and AML/ATF Analysts, you will be responsible for managing a team of Credit Analysts and AML/ATF Analysts. Your duties will include providing guidance, training, and support to team members to ensure high performance and professional development. You will conduct regular team meetings to review performance, address issues, and communicate updates. In terms of Fraud and Credit Risk Review, you will oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. It will be your responsibility to supervise real-time analysis of conversations with applicants to assess potential fraud risk and ensure that ...

This is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team. You will utilize the Chat platform to respond to service inquiries from customers and provide comprehensive resolutions to complaints/queries. This includes following up on all customer requests via chat and email. It is important to maintain detailed knowledge of product and service offerings to customers and analyze risk areas to identify solutions that meet customer's needs. Ensuring information security ...