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Representative, Operations

Concentrix

0.0 years

India

On-site

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and busines...

Posted 20 hours ago

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Representative, Operations

Concentrix

0.0 years

Chennai, Tamil nadu, India

On-site

Posted 6 days ago

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Customer Support Advisors Mumbai - Voice Process

Concentrix

1.0 - 3.0 years

Hyderabad, Telangana, India

On-site

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates/G raduates can apply. Minimum 1 year of experience is required. Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the target assig...

Posted 3 weeks ago

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Customer Support Advisors Pune - Non-Voice Process

Concentrix

1.0 - 3.0 years

Hyderabad, Telangana, India

On-site

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Gr aduates can apply. 1 year of experience is mandatory. Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voice. Responsibility to follow up with customers. Achieve the target assigned within agreed timelines, adhere...

Posted 3 weeks ago

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Customer Support Advisors Gurgaon - Voice & Non-Voice Process

Concentrix

1.0 - 3.0 years

Hyderabad, Telangana, India

On-site

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates/Gr aduates can apply. Minimum 1 year of relevant experience is required. Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the tar...

Posted 3 weeks ago

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Customer Support Advisors Gurgaon - Voice & Non-Voice Process

Concentrix

1.0 - 3.0 years

Thane, Maharashtra, India

On-site

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates/Gr aduates can apply. Minimum 1 year of relevant experience is required. Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the tar...

Posted 1 month ago

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