Posted:1 month ago|
Platform:
Work from Office
Full Time
About The Role : Do Staffing:Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling:Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting:Producing high-quality workforce data and information, and generating internal reports Forecasting:Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement:Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with operations and product teams Risk management:Providing reviews and feedback on areas of potential risk and threats Performance:Ensuring efficiency and currency of established procedures to achieve optimum performance levels.
Wipro
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