Executive Secretary

Title: Secretary and EA to CEO

Job Objective:

Ensure the smooth-running of the office and operations, working on a one-to-one basis with the executives, HoDs, Managers and also on a wider basis with internal and external clients keeping the sanctity and secrecy of CEO office.

Strategic and Planning:

1. To be tactful and diplomatic to maintain a good relationship with various stakeholders.

2. Be respectful and responsible for the to and fro communication between the office and organisation.

3. Business rule gatekeeper for all auditable functions.

Functional:

1. Maintaining the discipline of scheduling meetings and follow-ups.

2. Planning and aligning pre-requisites and necessary arrangements for the meetings.

3. Taking MoMs and handling correspondence with the participants of meeting.

4. Post-meeting sync up delivery or follow-up.

5. Budgeting of CEO travel.

6. Scheduling and making travel arrangements with detailed travel itineraries including and not limited to Visa, ticketing, stay, transportation, forex, insurance, etc.

6. Prepare vouchers, travel expenses and travel reports.

7. Take care the administrative & Housekeeping requirements of CEO’s office.

8. Conduct Business Rule audits in all responsible functions, by the book.

9. Advice and advocate on BR responsibilities and improvements for the business.

10. Work closely with the business process team to automate the BR audit to the best extent possible.

11. Work closely with other business functions to help produce reports and dashboards from CRM and other platforms on timely basis, and before scheduled meetings.

12. Drive customer feedback at the time of FAT and I&C along with operations and service team.