Executive- Repair and Maintenance

Designation:

Location:

Job Summary

Key Responsibilities

• Workshop Coordination
• Assist in planning and scheduling daily repair jobs to meet customer expectations.
• Coordinate technician assignments based on skillset and job priority.
• Task Execution & Technical Support
• Perform minor to moderate repairs on appliances and furniture.
• Assist senior technicians with complex repair tasks and troubleshoot technical problems.
• Ensure adherence to repair standard operating procedures (SOPs).
• Quality Assurance
• Conduct preliminary quality checks before final inspection.
• Spot-check completed jobs to ensure they meet quality criteria.
• Inventory & Spare Parts Management
• Maintain accurate records of used parts and consumables.
• Issue requisitions for urgently needed spares and track delivery.
• Assist in physical stock audits and identify discrepancies.
• Safety & Compliance
• Follow workshop safety protocols, including PPE usage and equipment handling.
• Flag unsafe practices or equipment malfunctions immediately.
• Participate in regular safety drills and record attendance.
• Documentation & Reporting
• Log job details, issues, and resolutions in the workshop system.
• Prepare updates or deviation reports for the RnM Manager/Head.
• Track key performance metrics such as average turnaround time.
• Team Collaboration
• Support new or junior staff with operational guidance.
• Communicate effectively with other departments like logistics or customer service.
• Participate in team meetings and training sessions.
  

Requirements

• Diploma / Graduate in Engineering or relevant technical field.
• 1-4 years of direct hands-on experience in appliance and/or furniture repair.
• Proven ability to work in a busy workshop environment
  

Desired Skills

• Solid technical aptitude in appliance & furniture repair.
• Basic inventory control and spare-parts tracking.
• Proficiency in workshop management systems or ERPs.
• Strong communication and coordination abilities.
• Problem-solving mindset and attention to detail.
• Familiarity with safety regulations and protocols.