Executive - Operations

Role Summary: The Technical & Soft Services Executive is responsible for the smooth daily operations of managed office sites with a strong focus on technical infrastructure management (Electrical, HVAC, Plumbing, Fire & Safety Systems) and coordination of soft services such as housekeeping, security, and pantry. The role requires hands-on technical knowledge and efficient service delivery through vendor and team management. Key Responsibilities: Technical Responsibilities: • Supervise and perform preventive & breakdown maintenance of Electrical, HVAC, DG, UPS, Plumbing, and Fire Safety systems. • Ensure 100% uptime and quick resolution of on-site technical issues. • Coordinate with AMC/service vendors and contractors for timely maintenance and compliance. • Maintain technical records – logbooks, daily checklists, equipment health, and energy reports. • Ensure compliance with safety standards, audits, and statutory regulations. • Assist in technical handovers, installation, testing, and commissioning of MEP systems. Soft Services Responsibilities: • Supervise day-to-day soft services: housekeeping, pantry, pest control, security, etc . • Maintain hygiene, cleanliness, and client satisfaction through regular service audits. • Manage consumables inventory and timely procurement coordination. • Handle visitor management, reception support, and ensure a professional work environment. • Address client service requests and escalations proactively.