EXECUTIVE N - WOOD FINISHES RELATIONSHIP (Rohtak)

Business objectives

• Prepare plan to achieve the assigned business objectives for the unit of a region on a monthly level and work towards achievement of targets.
• Assist contractors in achieving their overall sales target through regular visits, scheme communication and timely material service.
• Monitor and ensure the growth of core products along with new and focused products.
  

Market Development and Intelligence

• Explore and add new contractor partners to expand the overall sustainable sale potential in the market.
• Analyze unit level data to identify gaps and drive necessary Initiatives.
• Accomplish growth and volume upgradation of existing contractor network.
• Organize promotional activations and product awareness meets for contractors and linked dealers.
• Provide timely feedback on market practices and offerings as an input for scheme design.
  

Scanning & Site Index

• Ensure volume scanning from contractors as per the set benchmarks.
• Monitor the site potential for the unit and track the index for effective primaries.
  

Contractor Management

• End to end contractor lifecycle management.
• Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure.
• Ensure Contractor giveaway, scheme settlements, gifts etc are done timely.
• Plan and organize product awareness meets for Contractors during new product launches.
  

Select Dealer Management

• Track and solve dealer queries timely to maintain productive relationship.
• Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries.
• Ensure availability of material, services, and promotional tools to the dealer through co-ordination with other stakeholders.
  

Customer complain resolution

• Investigate and resolve contractor level and customer level complaints within the defined timelines.
  

Reporting and Integration

• Co-ordinate with other verticals like Décor Pro, Project sales and services for lead sharing or any other issue as and when required.
• Prepare and share reports such as Daily visits report and territory monthly report