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Executive Member Experience Manager_ Lucknow

Executive Member Experience Manager_ Lucknow

Club Mahindra

3 - 6 years

3 - 5 Lacs

Lucknow

Posted:3 weeks ago| Platform:

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Skills Required

Sales And Marketing Communication Skills Upselling Membership Customer Retention Negotiation Customer Service Timeshare Customer Satisfaction Customer Relationship Holiday Packages Sales Support Travel Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role -

Matured & courteous male/Female to handle the Members/ visitors visiting to the office
Ensuring the booking of the members into the desired resorts of Club Mahindra Holidays
Efficient to handle the variety of members queries and to satisfy them effectively
Ensuring the compliance of the present system/ processes.
Excellent in leadership qualities with good in communication into English and Hindi
Pleasing personality & excellent telephone etiquettes & netiquettes
Should be highly enthusiastic, diligent and excellent to work for long tenure
Must have experience of well structured work profile with dire TATs
Should do revenue generation by Cross sell and upgrades

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