CRM Manager

ob Title:

Location:

Job Summary:

CRM Manager

Key Responsibilities:

• Customer Relationship Management:

• Handle

  end-to-end customer registrations

  .
• Maintain regular follow-ups with customers regarding

  payment collections

  and documentation.
• Address customer queries, complaints, and coordinate for timely resolution.
  

• Documentation & Coordination:

• Prepare, verify, and maintain

  customer documentation and agreements

  .
• Coordinate with the legal/documentation team for registration-related formalities.
  
• Ensure timely

  visits to the Registration Office

  for deed registrations and other legal formalities.

• Data & Account Handling:

• Maintain and update

  customer records, receipts, and payment schedules

  in Excel.
• Track and manage outstanding collections.
  
• Prepare regular MIS reports and data summaries for management.
  

• Site Coordination:

• Coordinate with the

  sales team

  and site team for smooth handovers and documentation.
• Provide regular updates to the management regarding the status of customer onboarding and registrations.
  

Required Skills & Qualifications:

• 5 to 8 years of experience in

  CRM or Customer Handling

  in the

  real estate or construction

  industry.
• Proficiency in

  MS Excel, Word, and basic accounting tasks

  .
• Strong understanding of

  registration processes

  , documentation, and legal formalities in Karnataka.
• Excellent communication skills in

  Kannada

  (mandatory), along with basic English or Hindi.
• Must be

  a local resident of Belgaum

  or nearby areas.
• Must own a

  bike

  with a valid

  driving license

  .
• Ability to handle

  field visits

  independently.

Salary:

As per industry standards; negotiable based on experience and skills.

How to Apply:

Interested candidates who meet the above criteria can apply by sending there CV to hr@swarnagriha.com or 9663971343.