Executive - Experience Centre

1 - 3 years

3 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers’ needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. you will be responsible for ensuring smooth day-to-day operations, delivering exceptional customer experiences, and driving footfall and lead conversion. You’ll act as the face of the brand and play a key role in managing customer walk-ins, coordinating with interior designers, and maintaining the store’s visual and operational standards.

Roles and Responsibilities

Experience:

Key Skills Required

  • Excellent communication and interpersonal skills
  • Strong sense of customer service and retail experience
  • Ability to manage store operations and teams efficiently
  • Detail-oriented with good organizational skills
  • Passion for interiors, design, and lifestyle retail

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