Executive Assistant to COO

Key Responsibilities:

1. Operational & Administrative Support

• Schedule, prepare agendas, and take minutes for the COO’s internal and external meetings.
• Follow up on action points discussed during departmental meetings.
• Assist in troubleshooting daily operations-related issues and escalate to the COO when necessary.
• Manage the COO’s calendar and prioritize appointments.

2. Coordination with Departments

• Send reminders for daily and weekly reports, collect them from teams and compile them into summaries for the COO.
• Update JDs and SOPs as per new system updates.
• Coordinate with stores, accounts, HR, and merchandising teams to ensure seamless communication and the execution of tasks as needed.
• Assist in organizing annual events, vendor meetings, and employee gatherings as directed.

3. Inventory & Store Support

• Support the COO in overseeing store and inventory checks.
• Monitor status of discarding activities, space allocation, vendor meetings, KYC update, and vendor payment.

5. ERP & SOP Oversight

• Monitor ERP usage compliance across departments and report deviations.
• Monitor SOP compliance across departments and report deviations.

6. Client & Order Support

• Assist with client follow-ups, especially for COO-dedicated styles and swatch approvals.
• Coordinate with merchandisers to track pending deliveries, emails, or fabric issues.

7. CSR, Projects & Special Initiatives

• Support CSR projects such as Labour of Love, Recycle Bags, Jai Vakeel, and Asha Sadan collaborations.
• Track and report project progress to the COO.

8. Digital, Media & Creative Support

• Organize fashion calendar timelines and reminders.
• Assist with photoshoots and video content required by the COO.
• Coordinate updates for the website and social media under COO’s guidance.

9. Client Experience & Communication

• Ensure a seamless order-to-delivery experience for key clients.
• Follow up on customer feedback and report on satisfaction metrics.

10. Assisting :

· Assist the COO with all tasks and organize paperwork and documentation accordingly.

· Attend meetings and workshop visits in case the COO is unable to attend, to take down points of discussion.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Overtime pay
• Shift allowance
• Yearly bonus

Experience:

• Personal assistant: 1 year (Required)

Work Location: In person