Executive Assistant To CEO

Key Responsibilities:

• Executive Support:

• Manage the CEO s calendar, appointments, meetings, and travel arrangements.
• Prepare agendas, presentations, and documents for meetings.
• Handle confidential correspondence and sensitive information with discretion.

• Customer Escalation Management:

• Serve as the primary point of contact for escalations reaching the CEO s level.
• Collaborate with appropriate department heads to resolve issues efficiently.
• Assess the need for CEO involvement in escalations and facilitate communication.
• Maintain a detailed log of escalations, actions taken, and resolutions achieved.

• Communication Liaison:

• Act as a bridge between the CEO and internal/external stakeholders.
• Ensure timely and effective communication with customers and team members.
• Represent the CEO professionally in correspondence and interactions.

• Administrative Excellence:

• Manage day-to-day administrative tasks to support the CEO s productivity.
• Streamline processes and workflows for efficiency.
• Maintain organized records and documentation.

• Business Analyst :

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• Identify and communicate with key stakeholders
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics usingdata analytics tools
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modeling
• Maintain documentation regarding various projects, processes and operations
• Collaborate with project managers and cross-functional teams

Skills:

• Exceptional communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.