Position You will play a critical role in ensuring the safe and effective use of medications for all patients at AHI. The role involves reviewing medication appropriateness, monitoring drug interactions, detecting and analyzing adverse drug reactions, and conducting prescription audits. You will work closely with physicians and other healthcare professionals to adjust doses, monitor restricted antibiotic use, and ensure compliance with hospital policies and standards such as JCI and NABH. Key Responsibilities Conduct daily morning rounds for all in-patient department (IPD) patients and review prescriptions in wards and ICUs before dispensing Lead the prescription audit team, ensuring thorough reviews and compliance with hospital policies Collaborate with doctors to adjust doses for patients with abnormal pharmacokinetics and pharmacodynamics, particularly in cases of renal and hepatic impairment Monitor restricted antibiotic use and coordinate with the infection control officer for the antibiotic stewardship program Prevent, anticipate, and investigate potential drug interactions and adverse drug reactions, presenting monthly reports on these issues to the quality department Monitor and implement the hospital’s narcotic policy, ensuring compliance Regularly check and verify the contents of crash carts and disaster kits Oversee blood sugar monitoring for all IPD patients and ensure timely incident reporting for any major incidents Provide daily reports on medication errors, adverse drug reactions, incomplete prescriptions, dispensing errors, and patient counseling sessions Ensure proper drug information is provided to both doctors and patients, with detailed counseling during patient discharge Conduct training sessions for ward and ICU pharmacists and nurses, keeping them up to date with clinical practices Coordinate and organize meetings for the Therapeutic Committee, maintain minutes, and follow up on action items Regularly update the hospital’s drug formulary, ensuring compliance with storage regulationsand monitor medication expiry dates Maintain room and refrigerator temperatures according to FDA regulations Monitor medication appropriateness, conducting audits, and ensuring safe and effective drug use according to JCI and NABH standards Qualifications Either Masters or Doctor of Pharmacy (Pharma D) is required Minimum 2 years experience About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR UMXeBeKYEz Show more Show less
Mission We are looking for an Talent acquisition specialist / HR recruiter to identify, attract, and recruit top talent who embody the values and possess the skills required to uphold and enhance the Asian Heart Institute's reputation as India's #1 cardiac hospital, thereby contributing to our mission of providing world-class care. Outcomes In your first year with us, you will achieve the following: Develop and Implement a Strategic Recruitment Plan: Create a 12-month recruitment strategy that aligns with the hospital’s staffing needs, focusing on critical medical and non-medical roles Attract A-Player Candidates: Increase the number of qualified applicants by 50% within the first six months through targeted recruitment campaigns, social media engagement, and partnerships with leading schools and associations Improve Hiring Metrics: Achieve a candidate-to-hire conversion rate of 20%, reduce the average time-to-fill for critical positions to 90 days for senior positions (managers and above, consultant doctors) and 60 days for others Enhance Employer Branding: Collaborate with the marketing department to strengthen the hospital’s employer brand, ensuring it reflects a commitment to excellence, innovation, and compassionate care, leading to a 20% increase in unsolicited top-tier candidate inquiries Implement a Robust Talent Assessment Framework: Implement a comprehensive talent evaluation process that includes competency-based interviews, practical assessments, and reference checks to ensure candidates meet the high standards required for roles at the Institute Competencies You possess the following attributes: Ownership. You never say, “that’s not my job”. You act on behalf of the entire company, not just your own team Highest Standards. You have relentlessly high standards and are continually driving your team to deliver high-quality service and processes Deliver Results. You focus on key inputs for your team and deliver them with the right quality and on time. Despite setbacks, you persevere and never settle Teamwork. You promote collaboration and ensure open communication, making every member feel valued Growth Mindset. You find ways to convert problems to opportunities and demonstrate resilience, realistic optimism, and adaptability to change Communication. You possess exceptional verbal and written communication skills for engaging with candidates, hiring managers, and stakeholders effectively Analytical Skills. You are proficient in analyzing recruitment metrics to inform strategies, improve processes, and make data-driven decisions Recruitment. You have planned, built and executed recruitment pipelines to bring A+ talent into your organizations Requirements A minimum of 1 year of experience with talent acquisition MBA with HR specialization preferred Healthcare or Hospital Industry background preferred About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR jIC9qpxw5o Show more Show less
Position We seek a dedicated and service-oriented Executive for our Back Office/Operations department. A successful candidate will be key to delivering exceptional customer service to our patients, ensuring efficient patient registration, accurate account management, and seamless communication with other departments. You will work closely with the clinical team to maintain records, handle queries, and manage billing, all while adhering to strict security and confidentiality standards. Responsibilities Patient Admission Execute orders from the Head of Department (HOD) Collate essential information, including doctor visits and equipment details, from the Clinical Department Handle patient billing and maintain a 24-hour turnaround time (TAT) Communicate with patients regarding reports and maintain detailed records of daily activities Prepare daily operational reports Handling Queries Address patient queries and coordinate with relevant departments to resolve them promptly Manage the hospital's mailbox, responding to inquiries in a timely and professional manner Qualifications Graduate or Postgraduate in any discipline from a recognized university or college 0 to 2 years of experience in customer relations, preferably within healthcare or the hospitality industry Ability to type at a speed of at least 40words per minute About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR TEt0rJfOTt Show more Show less
Position We seek a proactive and detail-oriented Accounts Executive to support the day-to-day financial operations of the hospital. This is a hands-on role that offers exposure to a wide range of accounting functions, including statutory compliance, payroll, vendor management, and reconciliations. You’ll work closely with the Finance Manager and cross-functional departments to ensure smooth, accurate, and timely financial processes. This is an excellent opportunity for someone early in their career who is looking to build deep expertise in accounting and hospital finance operations. Key Responsibilities Manage statutory payments and ensure timely compliance with TDS, GST, PF, PT, etc Perform vendor management, including ledger scrutiny and reconciliation Oversee payroll processing and associated statutory compliances Handle day-to-day banking activities, bank reconciliations, and petty cash Generate and manage E-invoices in compliance with statutory requirements Qualifications 2–3 years of relevant experience (including articleship will be considered) CA not required, though at least 1 CA attempt required About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR g1D0ABaUO4
We're Hiring: Guest Relation Associates! Kickstart Your Career in Healthcare Administration! Are you ready to be the face of patient care in a leading hospital setup? We're hiring a Front Office professional who’s not just looking for a job—but a career journey. If you're friendly, professional, and eager to grow in the healthcare industry, this is your chance to be the face of our organization! You will have to manage front desk responsibilities with professionalism and warmth — while handling administrative tasks, scheduling, and guest interactions with confidence. What You’ll Be Doing: Greet and assist guests, patients, and staff warmly. Handle phone calls and front desk queries. Maintain visitor logs, schedule appointments. Support admissions, admin coordination, and record-keeping. Uphold a safe, professional, and welcoming environment. Who We're Looking For: Graduates (preferably in the hospitality industry)/ Postgraduates 0–4 years’ experience in front office/admin roles. Excellent communication & computer skills. Polished, professional presence. Prior experience in healthcare, hospitality, or corporate sectors preferred. Career Path That Grows with You: We offer a clear, structured pathway for those who wish to grow in hospital operations, with periodic evaluations and development opportunities. Roles and responsibilities will evolve as you gain experience. If you are looking for an internship: We offer structured internship programs with the potential for full-time job conversion through a Pre-Placement Offer (PPO) based on your performance and organizational fit. If you are seeking a full-time opportunity: Here’s what your journey at Asian Heart Institute (AHI) will look like: Apprentice (6M) Trainee Executive Senior Executive Why Join Us? Be part of a reputed hospital known for compassionate care and operational excellence. Be part of an organization that values people. Supportive team culture. Career progression in a structured setup. Compensation (Based on qualification and experience) We offer a competitive salary aligned with market standards, a sharp learning curve, and the opportunity to begin your career with a reputable and trusted brand. Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC To Apply : Go to Careers website or send your resume to recruitment1@ahirc.com #NowHiring #FrontOfficeJobs #AdminCareers #HospitalJobs #CorporateJobs #JoinOurTeam #ReceptionistJobs #CareerGrowth #FrontOfficeExecutive
We are looking for a skilled and dedicated Operation Theater Technician to join our team. As an OT Technician, you will have a crucial role in supporting surgical teams during cardiac procedures, ensuring the operating theater is set up and maintained to the highest standards of sterility and safety. Your efforts will directly impact the success of surgeries and the well-being of our patients. Your responsibilities will include preparing the operating theater by setting up necessary instruments, equipment, and supplies before surgeries. It is essential to ensure that all surgical instruments and equipment are sterilized and in optimal working condition. You will also assist in positioning and draping patients for surgery while following strict aseptic techniques. During surgeries, you will provide direct support to surgeons and nurses by passing instruments, sponges, and sutures. Monitoring and managing surgical equipment throughout operations to ensure smooth and efficient procedures is crucial. Maintaining a sterile environment in the operating theater during surgery is a key aspect of your role. Post-operatively, you will be responsible for cleaning and disinfecting the operating theater after each surgery. Sterilizing instruments and preparing them for the next procedure is also part of your duties. It is important to document and report any equipment malfunctions or issues to the appropriate department. Collaboration and coordination are essential in this role. You will work closely with the surgical team, anesthesiologists, and other healthcare professionals to ensure patient safety and effective teamwork. Coordinating with other departments to ensure timely availability of required supplies and equipment is also part of your responsibilities. Qualified candidates should have an Anaesthesia Technician Graduate / Diploma from a recognized university. Specialized training or experience in cardiac surgery is considered an advantage. Asian Heart Institute is India's leading cardiac hospital dedicated to providing quality heart care at reasonable costs. With accreditations from JCI, NABH, and ISO, and an impressive success rate in bypass and cardiac surgeries, we are recognized globally for our excellence. Our foundation is built on four core pillars: Ethics, Experience, Excellence, and Expertise. We prioritize integrity and ethical practices, ensuring every patient receives the highest level of respect and care. Our team of experts brings years of specialized experience and skill, driving our pursuit of excellence. Continuous learning and staying ahead in our field are integral to our focus on expertise. Powered by JazzHR,
As the Head of Pathology at Asian Heart Institute, you will have a significant role in overseeing our pathology services to ensure top-notch diagnostic testing, patient care, and staff development. Your responsibilities will include providing leadership to the pathology unit, collaborating with senior management and doctors, and maintaining high-quality testing results to exceed customer expectations. You will be accountable for ensuring professional laboratory services are consistently delivered, fostering effective communication among hospital staff, patients, and the public, and evaluating the quality and appropriateness of tests to ensure customer satisfaction. In terms of operations, you will play a crucial role in ensuring the smooth functioning of the pathology unit, providing leadership, mentoring, and staff development. You will collaborate with senior management and doctors to guarantee high-quality testing results and exceed customer expectations. Additionally, you will be responsible for taking accountability for services, resolving service or quality issues, and leading quality improvement initiatives to enhance diagnostic services. On the human resource management front, you will oversee appropriate training and continuing education for lab personnel, mentor and support staff development through competency-based training, and create an environment for educational experiences and innovation within the department. Conflict resolution and counseling staff and patients may also be part of your responsibilities. In terms of fiscal and resource management, you will establish and monitor inventory standards, manage the sections budget, and ensure cost control with efficient use of manpower. Your qualifications for this role include an MD in Pathology with 0-3 years of experience. Asian Heart Institute is India's top cardiac hospital, known for incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. With accreditations from JCI, NABH, and ISO, and an impressive success rate in bypass and cardiac surgeries, we are recognized globally for our commitment to ethics, experience, excellence, and expertise. Our team of experts ensures that every patient is treated with the highest level of respect and care, making us a leading institution in the field of cardiac care. Powered by JazzHR,
Company Description Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Role Description This is a full-time on-site role at our office in BKC, Mumbai. As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety. Your responsibilities include: Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions. Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox. Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary. Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files. Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover. Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes. Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction. Qualifications Graduate of any discipline, preferably with customer relations or hospitality qualifications. 1-3 years of experience in customer relations in healthcare or hospitality. Compensation Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC
At Asian Heart Institute, we are looking for a Medical social worker to work with doctors, nurses, physical therapists, discharge coordinators, and administrative staff to care for patients of all ages, from infants to the elderly and their families. Responsibilities Responsible for psychological counseling of patients & relatives, and psychotherapy in case of depression & anxiety disorders Responsible for general ward class approvals for needy patients, referring unaffordable patients to outside trusts, and evaluating patients for financial help from the in-house trust Accurate patient status updates from O.T Create awareness about organ donation, facilitate the process of organ donation, and supervise, evaluate, and appraise staff work performance using job descriptions Referrals of needy patients to outside Trusts Fund raising for pediatric patients and liaising with corporate houses interested in sponsoring pediatric cases Blood Counseling Requirements M. Phil / PhD In Clinical Psychology from a recognized University for the post of Clinical Psychologist Post Graduation in MPSW from a recognized University for the post of Medical Social Worker At least 2 years experience in patient therapy & counseling for a Clinical psychologist One year of experience as a Medical Social Worker Currently a resident in Mumbai About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR 47f3tFYDm9
As a Nurse Training Program Coordinator at Asian Heart Institute, you will play a crucial role in designing, implementing, and evaluating educational programs for nursing staff to uphold high standards of patient care. Your responsibilities will involve collaborating closely with the nursing leadership team to identify training needs, develop curricula, and conduct training sessions. Key Responsibilities: - Develop and deliver comprehensive training programs for nursing staff, encompassing orientation for new hires, continuing education, and specialty training - Identify training requirements through surveys, interviews, and performance assessments of nursing staff - Update training materials like manuals, handouts, and multimedia presentations to ensure relevance and effectiveness - Conduct training sessions utilizing diverse instructional methods such as lectures, hands-on demonstrations, and e-learning - Assess the efficacy of training programs through feedback, assessments, and performance metrics - Work alongside nursing leadership to ensure alignment of training programs with hospital policies, procedures, and best practices - Offer coaching and mentoring to nursing staff for enhancing their skills and professional growth - Keep abreast of the latest advancements in nursing practice and integrate them into training programs - Maintain precise records of training activities and monitor staff progress diligently Qualifications: - Bachelor's degree in Nursing or a related field; Master's degree and MBA strongly preferred - Valid nursing license in Maharashtra - Minimum of 4 years of experience in a nurse training or educational role,
Mission Handle compliances of Asian Heart Institute and its Group Companies under the supervision of the board and consultants. Reporting To Board of Directors and Consultants Responsibilities Provide to the directors of the company, collectively and individually, such guidance as they may require, with regard to their duties, responsibilities and powers; Facilitate the convening of meetings and attend Board, committee and general meetings and maintain the minutes of these meetings; Obtain approvals from the Board, general meeting, the government and such other authorities as required under the provisions of the Act; Represent before various regulators, and other authorities under the Act in connection with discharge of various duties under the Act; Assist the Board in the conduct of the affairs of the company; Assist and advise the Board in ensuring good corporate governance and in complying with the corporate governance requirements and best practices; Discharge such other duties as have been specified under the Act or rules; Such other duties as may be assigned by the Board from time to time. Coordinating with various internal teams for obtaining the data and providing it to the consultants for ensuring compliances under the Companies Act, 2013 Ensuring data maintenance at the Office of the Company in soft as well as in hard format About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR 5D7ovP9S1z
At Asian Heart Institute, we are looking for a Medical social worker to work with doctors, nurses, physical therapists, discharge coordinators, and administrative staff to care for patients of all ages, from infants to the elderly and their families. Responsibilities Responsible for psychological counseling of patients & relatives, and psychotherapy in case of depression & anxiety disorders Responsible for general ward class approvals for needy patients, referring unaffordable patients to outside trusts, and evaluating patients for financial help from the in-house trust Accurate patient status updates from O.T Create awareness about organ donation, facilitate the process of organ donation, and supervise, evaluate, and appraise staff work performance using job descriptions Referrals of needy patients to outside Trusts Fund raising for pediatric patients and liaising with corporate houses interested in sponsoring pediatric cases Blood Counseling Requirements M. Phil / PhD In Clinical Psychology from a recognized University for the post of Clinical Psychologist Post Graduation in MPSW from a recognized University for the post of Medical Social Worker At least 2 years experience in patient therapy & counseling for a Clinical psychologist One year of experience as a Medical Social Worker Currently a resident in Mumbai About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR 47f3tFYDm9
Company Description Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Role Description This is a full-time on-site role at our office in BKC, Mumbai. As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety. Your responsibilities include: Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions. Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox. Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary. Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files. Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover. Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes. Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction. Qualifications Graduate of any discipline, preferably with customer relations or hospitality qualifications. 1-3 years of experience in customer relations in healthcare or hospitality. Compensation Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC
Position As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety. Responsibilities Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction Qualifications: Graduate of any discipline, preferably with customer relations or hospitality qualifications 1-3 years of experience in customer relations in healthcare or hospitality Compensation: Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR fTgEXtnzjl
As a Regional Field Sales Representative at Asian Heart Institute, your role involves cultivating relationships with local cardiologists in the Surat and Vapi regions. You will promote AHIs cardiovascular and thoracic surgery (CVTS) services, ensuring a steady referral of patients requiring these procedures to AHI. **Responsibilities:** - Develop and maintain strong relationships with cardiologists and key decision-makers in the designated regions - Promote AHIs CVTS services to local cardiologists, highlighting expertise, advanced treatments, and successful patient outcomes - Identify and analyze local market trends, customer needs, and competitive landscape to devise effective sales strategies - Conduct regular visits to cardiologists" offices, hospitals, and clinics to present AHIs services and benefits - Organize and participate in local CMEs, medical conferences, workshops, and other events to increase awareness of AHI offerings and build relationships - Provide timely feedback and market intelligence to the head office to support strategic planning and decision-making - Collaborate with the marketing team to develop and implement promotional materials and campaigns tailored to the regional market - Achieve and exceed sales targets and referral goals through proactive and persistent efforts **Qualifications:** - Bachelors degree. Specialization in Marketing, Sales, Business, Healthcare, or a related field preferred - 3-6 years of sales experience in the pharmaceutical or medical device industry, specifically targeting cardiologists - Existing relationships with cardiologists - Living in and willingness to travel extensively within the designated region You will be part of Asian Heart Institute, India's #1 cardiac hospital, dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. Accredited by JCI, NABH, and ISO, with a staggering success rate in bypass surgeries and cardiac surgeries, AHI is considered among the best globally. The foundation of AHI rests on four core pillars: Ethics, Experience, Excellence, and Expertise. The commitment to integrity and ethical practices ensures every patient is treated with the highest level of respect and care. The renowned team of experts at AHI contributes years of specialized experience and skill, driving the pursuit of excellence through continuous learning and staying ahead in the field.,
Company Description Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Role Description This is a full-time on-site role at our office in BKC, Mumbai. As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety. Your responsibilities include: Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions. Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox. Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary. Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files. Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover. Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes. Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction. Qualifications Graduate of any discipline, preferably with customer relations or hospitality qualifications. 1-3 years of experience in customer relations in healthcare or hospitality. Compensation Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC
Position As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety. Responsibilities Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction Qualifications: Graduate of any discipline, preferably with customer relations or hospitality qualifications 1-3 years of experience in customer relations in healthcare or hospitality Compensation: Master's Degree holders: 4 - 8 LPA CTC Bachelor's Degree holders: 3 - 7 LPA CTC About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally. Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field. Powered by JazzHR fTgEXtnzjl
Position We seek a dedicated and experienced Dietician to join our Dietetics & Clinical Nutrition Department. You will be responsible for the smooth running of the department, working closely with the F&B Manager and Chef to plan nutritionally balanced menus for patients, and ensuring a high standard of patient-centered, outcome-oriented Nutrition Care plans. Key Responsibilities Leadership Accept accountability for services provided through direct Nutrition Care. Collaborate with the team to render professional Nutrition services. Promote and maintain positive relationships among hospital personnel, medical staff, patients, and the public. Maintain effective and open communication. Participate in Nutrition Care policy formulation and decision-making. Administrative Evaluate the nutritional adequacy and appropriateness of therapeutic diets, making necessary adjustments. Ensure customer satisfaction and resolve service/quality issues with follow-through. Provide written MIS reports & Quality Indicators data at routine intervals. Establish inventory standards for stationary items & patient education material. Project staffing needs and participate in staff selection. Train Dietetics Interns and introduce new or revised departmental policies for improved functioning. Ensure compliance with department and hospital policies and procedures. Food Service Management Plan, standardize, and implement menus for in-patients. Conduct training sessions for all involved in patient meal preparation and service. Facilitate continuous quality improvement in patient meal services. Perform organoleptic evaluation of patient meals in conjunction with the F&B Manager. Review hospital occurrence reports with staff and implement action plans to prevent future occurrences. Nutrition Care Management Provide nutrition care by considering medical, social, cultural, and religious needs and preferences. Integrate evidence-based practices with clinical expertise and patient values. Formulate Food Exchange Lists for practical purposes of Menu planning & calculation of Nutritive Value of Therapeutic diets. Conduct daily ward rounds, inform patients of their progress, provide bedside counseling, and offer follow-up consultations in OPD. Human Resource Management & Staff Development Ensure appropriate orientation, training, and continuing education for staff. Provide an educational experience for trainee dieticians. Organize and involve staff in innovative departmental activities. Act as a resource person to the HOD on departmental matters. Maintain personal professional growth and development through seminars, workshops, and professional affiliations. Schedule staff to maintain adequate coverage. Fiscal Management Plan and monitor the departmental budget. Qualifications Postgraduate degree or Diploma in Dietetics and/or Clinical Nutrition from a reputed university. Qualification in Registered Dietician Examination and/or hospital administration is an advantage.
Mission Handle compliances of Asian Heart Institute and its Group Companies under the supervision of the board and consultants. Reporting To Board of Directors and Consultants Responsibilities Provide to the directors of the company, collectively and individually, such guidance as they may require, with regard to their duties, responsibilities and powers; Facilitate the convening of meetings and attend Board, committee and general meetings and maintain the minutes of these meetings; Obtain approvals from the Board, general meeting, the government and such other authorities as required under the provisions of the Act; Represent before various regulators, and other authorities under the Act in connection with discharge of various duties under the Act; Assist the Board in the conduct of the affairs of the company; Assist and advise the Board in ensuring good corporate governance and in complying with the corporate governance requirements and best practices; Discharge such other duties as have been specified under the Act or rules; Such other duties as may be assigned by the Board from time to time. Coordinating with various internal teams for obtaining the data and providing it to the consultants for ensuring compliances under the Companies Act, 2013 Ensuring data maintenance at the Office of the Company in soft as well as in hard format.
Position We seek a dedicated and experienced Dietician to join our Dietetics & Clinical Nutrition Department. You will be responsible for the smooth running of the department, working closely with the F&B Manager and Chef to plan nutritionally balanced menus for patients, and ensuring a high standard of patient-centered, outcome-oriented Nutrition Care plans. Key Responsibilities Leadership Accept accountability for services provided through direct Nutrition Care. Collaborate with the team to render professional Nutrition services. Promote and maintain positive relationships among hospital personnel, medical staff, patients, and the public. Maintain effective and open communication. Participate in Nutrition Care policy formulation and decision-making. Administrative Evaluate the nutritional adequacy and appropriateness of therapeutic diets, making necessary adjustments. Ensure customer satisfaction and resolve service/quality issues with follow-through. Provide written MIS reports & Quality Indicators data at routine intervals. Establish inventory standards for stationary items & patient education material. Project staffing needs and participate in staff selection. Train Dietetics Interns and introduce new or revised departmental policies for improved functioning. Ensure compliance with department and hospital policies and procedures. Food Service Management Plan, standardize, and implement menus for in-patients. Conduct training sessions for all involved in patient meal preparation and service. Facilitate continuous quality improvement in patient meal services. Perform organoleptic evaluation of patient meals in conjunction with the F&B Manager. Review hospital occurrence reports with staff and implement action plans to prevent future occurrences. Nutrition Care Management Provide nutrition care by considering medical, social, cultural, and religious needs and preferences. Integrate evidence-based practices with clinical expertise and patient values. Formulate Food Exchange Lists for practical purposes of Menu planning & calculation of Nutritive Value of Therapeutic diets. Conduct daily ward rounds, inform patients of their progress, provide bedside counseling, and offer follow-up consultations in OPD. Human Resource Management & Staff Development Ensure appropriate orientation, training, and continuing education for staff. Provide an educational experience for trainee dieticians. Organize and involve staff in innovative departmental activities. Act as a resource person to the HOD on departmental matters. Maintain personal professional growth and development through seminars, workshops, and professional affiliations. Schedule staff to maintain adequate coverage. Fiscal Management Plan and monitor the departmental budget. Qualifications Postgraduate degree or Diploma in Dietetics and/or Clinical Nutrition from a reputed university. Qualification in Registered Dietician Examination and/or hospital administration is an advantage.