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5 - 7 years
9 - 9 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD!!! We are hiring for for Technical Team Leader Position for Pune Location , Kindly note its a work from office role. Profile - Technical Team Leader Location - Hinjewadi Phase - 1 Eligibility Criteria Must be ITIL trained. Certification is preferred. A minimum of 1 year experience on papers is required in the role of a Team lead . Engineering Graduate/ B.Sc. Computer Science / or Graduate with any technical degree. Min. 4-5 yrs. Experience in IT Service Desk/ Tech support process providing remote support for Password Reset, Account Unlock using Active Directory, Basic knowledge of Azure AD, O365 exchange admin. Basic Knowledge of Shared Mailbox, Distribution List, User Mailbox, Conference Room, Outlook profile configuration, MS Teams synchronization issues, SharePoint and ODB related issues. Providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Advance knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite Advance knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Intermediate knowledge of Network collaborations & VPN T/S 5 days working/ Rotational shifts other perks and benefits Interested Candidates can drop their resume and can call on the given number HR VEDANTI- 9628373764 HR RIYA- 9628373761 HR SIMRAN - 9821182647 HR TEAM KVC CONSULTANTS LTD #No Placement Charges#
Posted 2 months ago
5 - 7 years
0 - 0 Lacs
Trivandrum
Work from Office
Job Summary We are seeking a highly skilled Unified Communication and Collaboration Engineer with expertise in Exchange (On-Prem & Online), Office 365, Email Gateway, Exchange PowerShell, Mimecast, Active Directory (AD), Azure AD (AAD), Intune, and Microsoft 365 collaboration tools . The ideal candidate will be responsible for designing, implementing, and maintaining secure and compliant communication and collaboration platforms. Key Responsibilities Messaging & Email Security Administer and support Exchange On-Prem and Exchange Online in a hybrid environment. Manage email gateways and Mimecast for security, spam filtering, and compliance. Develop and maintain Exchange PowerShell scripts for automation and administration. Configure and enforce Data Loss Prevention (DLP) policies to protect sensitive data. Implement and manage shared mailboxes, distribution lists, and role-based access control (RBAC) for email systems. Collaboration & Productivity Oversee OneDrive and SharePoint administration for enterprise content collaboration. Configure and optimize Power Platform solutions (Power Automate, Power Apps, Power BI) for business process automation and reporting. Manage Microsoft Entra ID and Conditional Access policies to enhance security and access control. Identity & Access Management (IAM) and Security Manage and maintain Active Directory (AD) and Azure Active Directory (AAD) . Implement Conditional Access policies for secure authentication and authorization. Oversee DNS and DHCP configurations to ensure seamless connectivity. Endpoint & Mobile Device Management Administer Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM) . Enforce corporate security policies for Bring Your Own Device (BYOD) and corporate devices. Operations & Compliance Ensure high availability, performance, and security of Unified Communication & Collaboration (UCC) platforms. Collaborate with InfoSec and compliance teams to meet regulatory requirements (e.g., GDPR, SOX, PCI-DSS ). Perform incident resolution, troubleshooting, and root cause analysis for messaging and collaboration issues. Participate in disaster recovery planning and implementation for communication services. Required Skills & Experience 5+ years of experience in Unified Communication & Collaboration technologies. Strong expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways . Experience with PowerShell scripting for Exchange and automation. In-depth knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC . Hands-on experience with DNS, DHCP, and Conditional Access policies . Strong administration skills in OneDrive, SharePoint, Power Platform, and Power BI . Experience with Microsoft Intune for endpoint security and device management. Experience with a focus on security, compliance, and regulatory requirements . Preferred Qualifications Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals Experience working in a regulated environment with compliance frameworks ( e.g., GDPR, SOX, PCI-DSS ). Required Skills Microsoft Exchange,Voice Networking,Mobile Device Management
Posted 2 months ago
3 - 5 years
0 - 0 Lacs
Trivandrum
Work from Office
Job Summary We are seeking a Unified Communication & Collaboration Engineering Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise collaboration and messaging solutions. The ideal candidate will have deep expertise in Exchange (On-Prem & Online), Office 365, Email Gateway, PowerShell, Mimecast, Active Directory (AD), Azure AD (AAD), Intune, and Microsoft 365 collaboration tools . This role requires a strategic mindset to enhance collaboration security, compliance, and efficiency. Key Responsibilities Messaging & Email Security Lead the administration and optimization of Exchange On-Prem and Exchange Online in hybrid environments. Manage and secure email gateways and Mimecast to ensure compliance and prevent threats. Develop and maintain Exchange PowerShell scripts for automation, monitoring, and administration. Design and enforce Data Loss Prevention (DLP) policies and Conditional Access rules for enhanced security. Configure and manage shared mailboxes, role-based access control (RBAC), and distribution groups . Collaboration & Productivity Tools Oversee and enhance OneDrive, SharePoint, and Microsoft 365 collaboration tools . Implement Power Platform solutions (Power Automate, Power Apps, Power BI) to drive process efficiency. Work closely with stakeholders to optimize collaboration workflows and data accessibility. Identity & Access Management (IAM) and Security Design and manage Active Directory (AD) and Azure Active Directory (AAD) structures . Implement and refine Entra ID configurations and security policies . Oversee DNS, DHCP, and Conditional Access policies for secure authentication and access control. Endpoint & Mobile Device Management Administer Microsoft Intune for enterprise device security and compliance. Manage and enforce security policies for corporate and BYOD (Bring Your Own Device) environments . Ensure seamless integration of unified communication tools across mobile and desktop platforms. Operations, Compliance & Governance Establish and maintain best practices for high availability, scalability, and compliance in collaboration services. Ensure all solutions meet BFSI regulatory standards (e.g., GDPR, SOX, PCI-DSS ). Provide expert-level support for incident management, troubleshooting, and root cause analysis. Drive automation and process improvements to enhance service reliability and efficiency. Participate in disaster recovery and business continuity planning for communication platforms. Required Skills & Experience 5+ years of experience in Unified Communication & Collaboration Engineering . Expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways . Advanced PowerShell scripting skills for automation and administration. Strong knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC . Experience configuring DNS, DHCP, Conditional Access, and DLP policies . Hands-on experience managing OneDrive, SharePoint, and Power Platform . Proficiency in Microsoft Intune for device management and endpoint security. Deep understanding of BFSI security and compliance requirements . Preferred Qualifications (Optional but Beneficial) Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals Required Skills Exchange,Powershell,Azure Ad
Posted 2 months ago
5 - 7 years
0 - 0 Lacs
Hyderabad
Work from Office
Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Job Title: O365 Administrator - L2 Location: Hyderabad Experience: 3-6 years Job Summary: We are seeking an experienced O365 Administrator (L2) to manage and support our Microsoft Office 365 environment. The ideal candidate will have strong expertise in O365 administration, troubleshooting, and user support, ensuring smooth operations and security compliance. Key Responsibilities: - Administer, configure, and manage Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. - Monitor and troubleshoot O365-related issues, including email flow, authentication, and service outages. - Manage Azure Active Directory (AAD), user provisioning, and group policies. - Implement and enforce security policies such as MFA, Conditional Access, and DLP. - Provide L2 support for end-users, resolving escalated tickets related to O365 services. - Perform tenant management tasks, including license assignments, mailbox migrations, and user permissions. - Work with Microsoft support to resolve complex issues. - Assist with Power Automate and PowerApps workflows. - Collaborate with IT teams on O365 adoption and best practices. - Maintain compliance with security and governance policies. Required Skills & Qualifications: - 3-6 years of experience in O365 administration and support. - Strong expertise in Exchange Online, SharePoint, Teams, and OneDrive. - Hands-on experience with Azure AD, PowerShell scripting, and Intune. - Good understanding of email security, spam filtering, and compliance policies. - Experience with incident management tools and ITIL processes. - Excellent troubleshooting and problem-solving skills. - Strong communication and customer support skills. Preferred Qualifications: - Microsoft Certifications: MS-100, MS-101, or AZ-104 (preferred but not mandatory). - Experience with hybrid Exchange environments. - Knowledge of Power Automate, PowerApps, and Defender for O365. Required Skills Microsoft Office,Exchange Online,Azure AD
Posted 2 months ago
4 - 6 years
11 - 15 Lacs
Noida
Work from Office
We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution. Skills : - O365, On Prem, Teams, Exchange Online, SharePoint, O365 Admin, Office365 Cloud Services, Technical Support, Project Support, Solution Architecture, Microsoft Office365, Exchange Online, SharePoint Online, Microsoft Teams, Security & Compliance, Tier 3 Operations, Tier 1 & Tier 2 Support, Issue Troubleshooting, SLA Management, Ticket Tracking, Cross-Functional Issue Resolution, Governance Strategy, Business Process Execution, Cloud Solutions, Office365 Workloads, Advanced Issue Resolution, IT Support, Cloud Governance.
Posted 2 months ago
5 - 8 years
7 - 10 Lacs
Mumbai
Work from Office
The Role Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact? As a Services Delivery Team Lead at Kyndryl, youll have the opportunity to take the lead in guiding our squads towards delivering exceptional end-to-end services. As a facilitator of agile practices, you'll be instrumental in optimizing workflows, identifying bottlenecks, and eliminating obstacles to supercharge squad performance. Armed with your deep technical expertise, you'll champion high-quality deliverables throughout the technical services life-cycle, not only meeting but exceeding our customer business needs. Your role extends beyond technical expertise it's about understanding our customer industries and how they utilize our products to achieve their desired outcomes. You'll work in tandem with Delivery Managers to ensure that these customer service priorities are met. Youll steer your squads past technology and process roadblocks, leveraging Kyndryl Bridge's unique data insights to tailor improvements and enhance service stability. As the go-to technical resource, you'll take the lead in troubleshooting and resolving complex service-related issues while ensuring that squad workloads align with business priorities. Your ability to communicate effectively will be crucial as you engage with client stakeholders, maintain synchronization on project progress, and provide valuable feedback to help squad members grow. You'll represent the team at user group meetings, leadership gatherings, and client interactions, deftly navigating complex scenarios as they arise. You'll play a pivotal role in interdisciplinary service improvements projects, collaborating with other squads and creating agile teams to meet customer evolving needs. Setting and achieving challenging yet attainable team targets will be second nature to you, aligning with business metrics, performance standards, and SLAs while diligently managing individual and team performance. As a Services Delivery Team Lead, you'll have the opportunity to leverage cutting-edge data-driven insights and AI services, following best practices to tackle intricate data management challenges and deliver data modernization and platform management services. Ideally, you'll possess both a technical background and well-developed interpersonal skills bridging the gap between the technical and account leadership worlds and fostering a deep understanding of the team's technical resolutions. If you're ready to lead, innovate, and drive services delivery excellence that make a difference join us at Kyndryl and help deliver real-world impact through technology and collaboration. Responsibilities: Manage and maintain Active Directory (AD) environments. Azure Active Directory (AAD) environments. Administer and support Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, end point security, Creating, modifying, and deleting user accounts, assigning licenses, and managing user permissions across Office 365 services Implement and maintain procedures, security policies, including password complexity, multi-factor authentication, and data encryption. Diagnosing and resolving problems related to user access, email delivery, file sharing, and application functionality Tracking the health, usage and performance of AD, Office 365 services, identifying and resolving issues proactively. MFA, EATP, endpoint detection and response (EDR), vulnerability management, and managed hunting. Troubleshoot and resolve issues related to AD, Office 365 services EPS, assist in the data migration to O365 services Perform audits/assessment & implement new features and updates, ensure the security and compliance in the environments. Collaborate with other IT professionals and departments to understand their needs and provide solutions. Train and support end-users on AD, MFA, EPS, Office 365 applications and features. Ensure data backup and recovery processes are in place for AD and Office 365 services. To Provideextend technical support for AD and Office 365-related projects and issues. Who You Are Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 5-8 years of experience in managing Active Directory and Office 365 environments. Strong understanding of Active Directory and Office 365 architecture and services. Experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Proficiency in PowerShell scripting for AD and Office 365 administration. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with security and compliance in AD and Office 365. Strong communication and teamwork abilities Job Qualifications: Bachelors degree in computer science, Information Technology, or a related field Relevant O365 professional certifications or similar
Posted 2 months ago
8 - 13 years
18 - 30 Lacs
Bengaluru
Remote
Role & responsibilities Role : L3 Engineer| PROJECT ENGINEER\ Sr.System Adminstrator Location: Banglore Job Type: Full-time About the Position: Coretelligent Project Engineers are consistently engaged with our dynamic client base. Engineers ensure success by blending strong technical troubleshooting skills and strong communication skills (verbal and written). Engineers will work remotely and frequently be on zoom calls with video. Engineers must be prepared and able to successfully work on multiple projects at any given time. Projects vary in size and scope. 8-10 years of experience in infrastructure operations/system administration. Areas of achievement include, but are not limited to: Projects you will lead/execute include but are not limited to: Deploy email filtering and security such as Mimecast. Deploy web content filtering and security such as Cisco Umbrella (OpenDNS). Deploy endpoint security solutions such as SentinelOne, Webroot. Responsible for creating detailed documentation. Familiar with MSP Tools (ConnectWise, Kaseya, LogicMonitor, IT Glue). Role & responsibilities Strong experience with Microsoft exchange and exchange online. Should have strong experience with AD, Mail, Entra ID, Azure and server migrations. Excellent communication skills, both written and verbal. About the Technology You should be able to configure, maintain and troubleshoot on the following technologies: Experience with Microsoft exchange, exchange online and mail migration Server Administration for Microsoft Windows Server 2012R2+ (Active Directory, Group Policy, PowerShell, DNS, DHCP, RDS, etc.). Microsoft Windows (10, 11). Mobile devices (Android, Apple). VPN clients(Cisco, Forticlients) Hypervisor Deployments(Vmware & Hyper-V) Backups Like Veeam, Synology etc Identity management for Windows and Apple (Intune and JAMF) Azure Active Directory & Intune Perks and benefits Whats on Offer: a. Competitive Compensation b. Healthcare Support c. Paid Holidays & Vacation d. Remote work flexibility e. Opportunity to gain certifications f. Milestone benefits g. Incredible hands-on experience, working and learning with extraordinary team & deliver high quality services to clients Let us know on following aspects from your end to take the discussion forward. 1. Notice Period 2. Expected CTC. 3. Currently its WFH but in future we may starts like hybrid mode. 4. Willingness to work in US shift (Since most of your interaction would be with client) & Timings 5.30 pm to max 3.00pm. 5. Candidate should be available for a Face to Face HR discussion.
Posted 2 months ago
5 - 10 years
8 - 18 Lacs
Chennai, Pune, Coimbatore
Work from Office
Active Directory, Exchange and M365 administrator The Senior Systems Engineer is primarily responsible for the administration and operation of the firm's complex Microsoft 365 services with primary focus on core platforms like email, Power Platform, Identity and MS Entra ID Infrastructure setup. This role requires in-depth knowledge of MS Exchange on-prem and online , Active Directory , Mimecast, PowerShell and a good understanding of Entra connect, Entra AD Conditional Access and other related O365 technologies (SPO, Teams, One Drive, etc.). The ideal candidate is expected to be skilled at troubleshooting , be a self-starter, and demonstrate experience in managing projects to completion. Job Responsibilities Exchange On-Prem and Exchange Online Administration Ensure email services are stable, secure, and available across various Business Units Installing Exchange and setting up Exchange orgs from scratch or upgrading from MS Exchange 2013 to 2016 to 2019 . Support multiple Hybrid Exchange environments syncing to one Multi Geo O365 tenant. Perform mailbox data migrations during Merger and acquisition or internal transfer of employees. Develop strategic plans for Mail flow routing, Journaling, Email retention policies, Role based access control, etc. Support merger and acquisitions to lead complex Exchange, O365 tenant and AD integrations/migrations. Troubleshooting complex Mail flow scenarios to resolve P1/P2 tickets across various technologies. Review and suggest strategic improvements Active Directory Plan and Deploy AD Sites and Services, Promote/Demote Domain Controllers AD user migration using ADMT and Quest Support Multiple AD forests and trust between them Automate AD health checks, Identity Lifecyle management, etc. Setup, configure and administer Quest Change auditor Setup and review AD health assessments to remediate any Vulnerabilities Setup and support Active Directory Certificate Services. Troubleshoot AD replication and Entra connect sync issues O365/Entra AD Setup and troubleshoot Entra Conditional access policies Configure Privileged Identity Manager to administer various AAD Roles Create enterprise apps to setup SSO with third party vendors. Setup Multifactor Authentication Assign/reassign various O365 licenses and enable relevant services within the O365 licenses Create and manage service principals and OAuth app registrations Email Gateway (Mimecast) Administration: Build new Mimecast tenant with standard gateway configuration. Develop and manage email gateway policies Work in co-ordination with Mimecast and corporate information security to improve security posture. Document standards and schedule KT sessions with service desk teams. Automation Develop PowerShell scripts to help automate routine tasks, monitor and generate reports on various workloads (EXO, Azure AD, Teams, SPO, O365 licensing, etc.). Working experience with GitHub and YAML configuration. Terraform experience a plus Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. Follow all set procedures to the change management system Develop capacity forecasts for managed environments and prevent problems prior to outages Serve as an escalation point and provide guidance and direction for the resolution of escalated issues and/or complex production, application or system problems Must be able to accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours Required Skills/Experience A minimum of 5 years of relevant experience supporting Microsoft Exchange On-Prem and Exchange Online 5+ years of relevant practical experience managing/troubleshooting email Gateway solutions, Mimecast preferred. 5+ years of strong PowerShell automation and advanced active directory experience Knowledge of Kerberos, LDAP, Active Directory, ADFS, DNS, DHCP. Very good knowledge of Azure AD, Conditional Access, MFA, O365 licensing etc. Expert knowledge of Windows servers, Active Directory, ADFS, GPOs in a Windows Server 2012 R2 and 2016 environment Desired Skills/Experience Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels Effectively use teamwork to contribute to a high morale/high-performance team culture, leading by example Demonstrate the ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team Effective team player and collaborator Strong skills in prioritization and reprioritization to react to a dynamic environment Excellent interpersonal and communication skills, including strong listening skills Ability to effectively communicate business and technical information to audiences with varying backgrounds Ability to communicate with offshore teams and technical development teams Good documentation and presentation skills Ability to interact with management in a professional manner Education Technical degree or certifications preferred but not required Industry specific training or designation a plus
Posted 2 months ago
10 - 15 years
30 - 35 Lacs
Gurgaon
Work from Office
Team Purpose The teams involved provide third-line Workspace management activities (including incidents, requests, and changes) for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configuration management, and operating system deployment. MS Intune product family management: operation, maintenance, and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Virtual workplace management: operation of Azure Virtual Desktop. Microsoft 365 management: across all components such as Entra, Exchange Online, Defender, and Teams. Role Purpose In this role, you will be responsible for leading & managing the India Digital Workspace team of 8-10 people within the Technical Management Tower. You will report to the local Operations Head in India and work closely with the relevant global Functional Leads in a Matrix organization. Your familiarity with many of the technologies we support, allows you to understand and engage in high-level technical conversations with your team and other stakeholders. It also enables you to participate in recruitment activities and enhances your insight into peoples development. Supported by the functional leads, you will monitor and drive day-to-day operations, to ensure a smooth customer experience and achieve the prescribed operational (KPIs, SLAs, CSAT, ESAT) and financial objectives. Primary Responsibilities Foster your team: Set out and follow up on objectives with the team members on service delivery as well as on their development, as part of the performance management process. Develop an overall learning plan aligned with the needs of the customer and the business in cooperation with the functional leads. Ensure regular catchups and meetings to keep a finger on the pulse and support and promote a collaborative and cohesive team spirit that helps in retaining our talent while also achieving all objectives. Have an eye for and reward hard work and smart work. Ensure proper timesheet management and monitor for efficient usage of time. Participate in recruitment. Ensure a smooth delivery of operational activities: Manage holiday planning and capacity, ensuring there are no gaps in service, including arranging out-of-hours cover where required. Develop a framework to ensure all operational activities of the team are conducted as needed. Discover and work towards removing blockers that are preventing the team from performing optimally. Promote knowledge sharing and documentation. Participate in service introductions, ensuring all aspects are taken into consideration. Review customer satisfaction feedback and address any concerns. Monitor and improve operational effectiveness: Review SLA reports and, where needed, develop improvement plans which you then implement with the relevant people. Develop new operational processes or improvements to existing ones, to enhance the service. Promote proactive issue detection through operational processes and/or monitoring. Promote automating aspects of the service where possible. Liaise with all stakeholders such as the customer success managers, in-client architects, customer service engineers, and various ITIL function representatives, to ensure a consistent internal view of the customer environments and highlight any issues or opportunities. Secondary Skills Support incident management, request fulfillment, and change management: Contribute to solving complex and high-profile issues through troubleshooting advice. You can examine workarounds, suggest new angles for investigation, advise on the creation of action plans, and deal with escalations appropriately. Assist in the review of complex changes, making sure all details and impacts, including non-technical ones, are accounted for to minimize risks. Take a flexible approach towards supporting team members working in shifts. Present information clearly and professionally to stakeholders. Specifically, you convey a capable and committed image to the customer. Skills At least 5+ years of experience managing local and global teams and 12+ years overall experience. You have matured your leadership and management skills through proven experiences in IT Operations, delivering services to multiple clients in a global service provider. Possess excellent people skills, allowing you to deal with demanding situations and establish an attractive working environment for the team to prosper. Exhibit effective communication skills (written and verbal) that allow you to articulate issues and their analyses, solutions, etc. in a clear way to colleagues and customers alike. Graduate or Post Graduation degree. MBA or other degree or professional qualification, or equivalent experience. A good understanding of at least two of the technological focus areas of the teams, as well as having prior hands-on experience. Show extensive knowledge of IT Service Management and a deep understanding of the ITIL standards and best practices. Flexible when emergencies occur. Certifications Nice to have Microsoft Certifications MD-100: Windows 10 MD-101: Managing modern desktops Or MD-102: Endpoint Administrator MS-100: Microsoft 365 Identity and Services MS-101: Microsoft 35 Mobility and Security Or MS-102: Microsoft 365 Administrator
Posted 2 months ago
8 - 13 years
10 - 20 Lacs
Hyderabad
Work from Office
SUMMARY Job Opening: Microsoft Active Directory and Office 365 Professional Location: Hyderabad/Mumbai Experience: 8+ years Job Description: Oversee and resolve issues related to Active Directory (AD), Exchange Messaging, Office 365, and Azure Active Directory environments. Manage user provisioning, Group Policies, hybrid identities, and email administration. Provide support for O365 services such as Exchange Online, Teams, and SharePoint, as well as Azure AD integrations. Ensure the security, uptime, and performance of messaging and directory services. Mandatory Skills: Proficiency in any two of the following: Active Directory (AD) Exchange Messaging Office 365 Azure AD Requirements Requirements: 5 years of relevant experience in Microsoft Active Directory with Office 365 and Exchange Messaging
Posted 2 months ago
5 - 10 years
10 - 16 Lacs
Mumbai
Work from Office
SUMMARY Job Opening: Microsoft Active Directory with Office 365 & Exchange Messaging Professionals Location: Mumbai Experience: 5+ years Requirements: 3.5 years of relevant experience in Microsoft Active Directory with Office 365 & Exchange Messaging Job Description: Oversee and resolve issues with Active Directory (AD), Exchange Messaging, Office 365, and Azure Active Directory environments. Manage user provisioning, Group Policies, hybrid identities, and email administration. Provide support for O365 services such as Exchange Online, Teams, and SharePoint, as well as Azure AD integrations. Ensure the security, uptime, and performance of messaging and directory services. Mandatory Skills: Proficiency in any two of the following: Active Directory (AD) Exchange Messaging Office 365 Azure AD
Posted 2 months ago
5 - 10 years
5 - 11 Lacs
Vadodara
Work from Office
Position : M365 Architect Location : Vadodara Exp : 6-7 years, Experience in M365 Environment. Individual Contributor Role skill: M365 Architect , Microsoft 365 (M365),Azure , cloudM365 , SharePoint/Microsoft 365 developers (internal and external),Service Level Agreements (SLAs),Microsoft 365 Design and Administration. Cloud ,MS Teams,MS Exchange Onlin,e serviceSharePoint architecture and operations.,Microsoft AD,Azure AD technologies,Power Platform , Power BI Your responsibilities: • Supporting the carve-out activities and leading the Microsoft 365 topics from Accelleron side in coordination with an external consulting company • Full responsibility for/administration of future companys Microsoft 365 tenant operations with focus on Exchange Online, SharePoint, Teams and OneDrive • Installation, management, and optimization of M365 services and related solutions. • Developing and maintaining the architectural/platform roadmaps and related services. • Architectural guidance for Microsoft 365 solutions and ensure that architectural and operational guidelines are followed in projects • Ensuring professional application management and coaching SharePoint/Microsoft 365 developers (internal and external) • Delivering solutions/services according to agreed-upon Service Level Agreements (SLAs): on time, within budget and at high quality Your background: • Bachelor's Degree in Computer Science, Information Systems or related field. • Multiple years of demonstrated experience in Microsoft 365 Design and Administration. • 5+ years in a technical position using M365 Services and Cloud technologies. • Must have good technical and conceptional experience with MS Teams services including enterprise telephony, Teams Live Events, and Teams Webinars or extensive experience with Skype for business.
Posted 2 months ago
5 - 8 years
2 - 6 Lacs
Bengaluru
Work from Office
Description India Template - R2D2 Global Interfaces Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills Microsoft 365;Microsoft Teams Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
1 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage and maintain Microsoft Exchange Server environments, including mailboxes, distribution groups, public folders, and contacts. Provide technical support for Microsoft Office 365 services such as Outlook Web App (OWA), Exchange Online, and SharePoint. Troubleshoot issues related to email delivery failures, password resets, and account lockouts on Azure Active Directory. Perform routine maintenance tasks such as backups of critical data and system updates to ensure optimal performance. Desired Candidate Profile 1-6 years of experience in IT administration with a focus on Microsoft Exchange Server Administration or equivalent experience supporting other collaboration platforms like Google Workspace or Zoho Workplace. Strong understanding of Windows Active Directory Administration and FSMO roles. Proficiency in managing large-scale enterprise deployments of Microsoft products including MS Exchange Server & CALs. Call Apoorva 9986600010
Posted 2 months ago
5 - 10 years
3 - 6 Lacs
Noida
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft 365 Good to have skills : Microsoft Exchange Online Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of the systems and services. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of production systems and services. Manage the delivery of services based on operational requirements and service agreement. Collaborate with the team to perform tasks efficiently. Contribute to key decisions by engaging with multiple teams. Provide solutions to problems for their immediate team and across multiple teams. Ensure adherence to operational requirements and service agreement. Identify and resolve any issues or bottlenecks in the operations. Implement improvements to enhance the efficiency and effectiveness of the systems and services. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Good To Have Skills:Experience with Microsoft Exchange Online. Strong understanding of cloud migration and implementation processes. Experience in managing and supporting production systems and services. Knowledge of operational requirements and service agreement. Familiarity with ITIL framework and best practices. Excellent problem-solving and decision-making skills. Strong communication and collaboration abilities. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft 365. This position is based at our Noida office. A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
0 - 5 years
1 - 2 Lacs
Kolkata
Work from Office
SUMMARY Must Have - Minimum- 10th/12th/Graduate Freshers Can apply. Age will be between 18 - 25years. Job Details - -Folding and Stacking at basic Table. -Timely display of received stocks. -Responsible for Upkeep of section. -Ensure Carton free floor -Maintain Display standarards-Including signage -Merchandise Clearance from the trail room -Ensure the right product is displayed on the right browser. -Ensure customers are provided with a shopping bag. Requirements Eligibility - 10th/12th/Graduate -Age-18-25 years -6 days working (weekoff between Monday to Thursday Any day) Benefits Salary- 10000 (9000 NTH) RequirementsRequirements Eligibility - 10th/12th/Graduate -Age-18-25 years -6 days working (weekoff between Monday to Thursday Any day)
Posted 2 months ago
7 - 10 years
15 - 20 Lacs
Chennai
Hybrid
Job Title: Microsoft 365 Administrator Key Responsibilities: Microsoft 365 (M365) Administrator manages and maintains Microsoft 365 applications and services, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring user access, security, and compliance. He/She will be responsible for managing, configuring, and maintaining our organization's Office/Microsoft 365 environment, ensuring optimal performance, security, and reliability. The role focuses on managing hybrid architecture, cloud infrastructure (Azure), and security aspects of Office 365/Microsoft 365.\ Job Description: Manage and maintain Office 365/Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and support Office 365 and MS Exchange policies. Configure and administer Azure Active Directory, user accounts, licenses, and security settings. Monitor system performance, troubleshoot issues, and ensure optimal functionality and reliability. Configure and maintain security policies, including data loss prevention (DLP) and multi-factor authentication (MFA). Monitor service health, troubleshoot issues, and implement solutions to ensure high availability and performance. Ensure compliance with organizational policies, security standards, and industry best practices. Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions. Stay updated with the latest Office 365 features, trends, and best practices, recommending improvements proactively. Manage and troubleshoot issues with Entra connect sync and password sync. Automate regular activities using scripts. Provide cross-domain O365 user access and application access experience. Manage Exchange hybrid mail flow and setup, SMTP relay, certificate concepts, etc. Administer Intune for Windows, Mac, and Linux. Additional Responsibilities: Bachelor's or master's degree in computer science, Information Technology, or a related field. 8+ years of experience as an Office 365 Administrator or similar role. Strong understanding of Exchange Server 2010/13/16/2019 and Office 365 administration. Proficiency in PowerShell scripting for automation and management tasks. Experience with Azure cloud infrastructure and security configurations. Familiarity with email antivirus, antispam, backup, and compliance products. Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions. 4-6 years of experience in a cross-functional role, preferably in the O365 domain. Experience with Azure AD and AWS would be an added advantage. Excellent critical thinking, problem-solving, communication, and interpersonal skills. Ability to provide team leadership and resource allocation, balancing competing demands and contention for resources while maintaining customer satisfaction. Team player with strong analytical skills, attention to detail, and ability to work under tight schedules. Flexible to travel on a need basis.
Posted 2 months ago
1 - 3 years
3 - 6 Lacs
Mohali, Chandigarh
Work from Office
DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: System Administrator Experience: 1-3 years Why to Join ALARIC VENTURES? Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Good Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Experience of Desktop Troubleshooting, Printer troubleshooting. Outlook Configurations- Office 365 Knowledge of Dropbox, Google Drive Antivirus installations and Troubleshooting Knowledge of DHCP, DNS Basic Knowledge of Routers, Firewalls Active Directory users and groups management File and folder permissions. Network Printer installaons. Knowledge of backup types and Restore processes. Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). Good to have AZ900/MSCA certification. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.
Posted 3 months ago
6 - 10 years
5 - 9 Lacs
Lucknow
Work from Office
MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams and Skype environment Implementation & support experience specifically in the area of O365, MS Teams, Skype for Business 2015, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical A Microsoft Teams expert who can design, deploy, migrate & operate the MS Teams environment including support to other towers of voice enabled collaboration technologies. PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams 8 to 10 years experience on Skype, Microsoft Teams with Enterprise Voice is must Experience on AudioCodes/Sonus Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Experience in Skype with Enterprise Voice, Mediation server placement, gateways, trunks, voice resiliency, mediation server dependencies Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Good knowledge on the DR, High Availability setup, Survivability (SBA) Experience in Skype/Teams Enterprise Voice troubleshooting (Gateways, SBAs, and complex issues) Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy SIP, SIP Trunk integration, define outbound translation rules, inbound dial plan, SIP Call flow concepts, knowledge of call methods Knowledge on Call quality Dashboard Reporting and Management Overview of integrating Video endpoints, Teams meeting rooms & Collaboration Bars configurations. Understanding of response groups,Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Experience in Planning, designing, deploying, and configuring Lync 2013, SFB, and Microsoft Teams Knowledge on deploying Remote Sites with Enterprise Voice Knowledge on Windows, PowerShell & Powershell Scripting Good knowledge on Backup and restore procedures of SFB components At times, would be required to support of client meetings and events including functionality and use of audio visual and presentation technologies via Skype Broadcast Overseeing the schedule of activities to ensure planning and support is provided as requested Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer Coordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design Willing to take Initiatives and Automation for improving efficiency & productivity, able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution". REQUIREMENTS: Bachelor’s degree in related field or equivalent experience. Experience on MS Teams, MS-Teams -EV & SBC/Gateways Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, Microsoft Skype, MS-Teams Live etc.) Familiarity with signal flow/ call flow and streams Solid administration and analytical skills focused on Office 365 and MS Teams Proficient with Cisco platform (Control Hub) and Microsoft Teams platform (Teams & O365 admin portals) management/Legacy Portal Knowledge of Teams Admin Portal functions and reporting, including telemetry data export and import to Power BI Excellent troubleshooting skills to resolve Level 3 Incidents with probable solutions Understanding of Interop of Cisco WebEx endpoints (OnPrem/Cloud Registrations) Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink) Exposure on Microsoft Teams Rooms with enhanced collaboration (Surface Hubs/Content Cameras/collaboration displays) PROFESSIONAL SKILL REQUIREMENT 1. Ability to work in large teams and manage project milestones 2. Excellent communications & presentation skills 3. Ability to develop requirements based on client inputs 4. Performance/Status reporting to project leads and leadership 5. Problem solving and conflict management 6. Ability to work effectively in a remote, virtual, global environment. Interested aspirants can send their profile at namrata.srivastava@hcltech.com
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Job Job Title Exchange Online (Admin/support) SACON Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Messaging and Collaboration Administration->Office 365, Technology->Microsoft Technologies->Microsoft Exchange Server Preferred Skills: Technology->Infrastructure Testing->Exchange Server Migration Technology->Messaging and Collaboration Administration->Microsoft Exchange Server Admin->MS Exchange Technology->Messaging and Collaboration Administration->Office 365->Exchange Online Generic Skills: Technology->Microsoft Technologies->Microsoft Exchange Server Technology->Messaging and Collaboration Administration->Microsoft Exchange Server Admin Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements MCA,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice * Location of posting is subject to business requirements
Posted 3 months ago
3 - 5 years
0 - 3 Lacs
Bengaluru, Hyderabad
Work from Office
Preferred Knowledge/Skills *: Responsible for the managing day to day operations on Messaging and Collaboration stream Office 365, Exchange, Active Directory, Email Gateway, MDM Key Responsibilities: • This role require candidate to work in shifts and interact with customer on a daily basis. • Work on ongoing and new projects throughout project life cycle. • Serve as subject matter expert for messaging & collaboration and Active Directory technologies • Be on-call on a rotational basis for critical issues. Knowledge/Skills Requirements: Expert on Handling M365 Migration related issue. • Expert on Messaging platform including Office 365, Microsoft Exchange, SharePoint, Skype for Business, Enterprise Vault Suite etc. • In depth understanding of the capabilities of MS Office 365 • Responsible to manage large and distributed Active Directory environment • Proven experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology. • Experience implementing GPOs, OU, resources, security principals, replication, DNS/name space, group policy management, schema modifications, ADFS, SSO, domain/forest creation • Well versed with security aspects and maintain system security as per industry standards. • Strong shell scripting (PowerShell, SQL, VB) • Working knowledge of Mobile Device Management (MDM) • Work with third-party vendors / professional services and in-house developers as necessary • Compose and compile thorough documentation to enable ongoing administration and support of their respective systems and applications. • Strong ITIL process knowledge • Strong analytical, troubleshooting and problem-solving skills • Strong communication and collaboration skills Professional Experience: End to end incident, problem management with RCA • Be On-Call for critical issues • Review and recommend improvements within existing technical environment • Strong ITIL Process knowledge • Strong analytical, troubleshooting and problem-solving skills Education Qualification: Higher Level Qualification in a technical subject is desirable • Any Microsoft Certification Additional Information: Strong written and Oral communication skills. • Should be open to work in shifts.
Posted 3 months ago
4 - 6 years
0 - 3 Lacs
Trivandrum, Kochi
Hybrid
5+ years of experience in Unified Communication & Collaboration technologies. Strong expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways . Experience with PowerShell scripting for Exchange and automation. In-depth knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC . Hands-on experience with DNS, DHCP, and Conditional Access policies . Strong administration skills in OneDrive, SharePoint, Power Platform, and Power BI . Experience with Microsoft Intune for endpoint security and device management. Experience with a focus on security, compliance, and regulatory requirements
Posted 3 months ago
5 - 7 years
7 - 9 Lacs
Gurgaon
Work from Office
Exchange Administrator to manage O365, Exchange, Azure AD. Expertise in Exchange DAG, Mail Flow, Networking, and security solutions. MS Office 365 Exchange online PowerShell AZURE AD MS-TEAM Exchange ONPREM Hybrid Environment
Posted 3 months ago
15 - 24 years
20 - 30 Lacs
Gurgaon
Work from Office
Job description Role: Sr Manger Server Location: Gurugram Mode: Work from Office Key Responsibilities The candidate will be responsible for Technology Services including Infrastructure and Operations Management. He should be technically proficient in server technology, Network, SAN management, databases, network management, data center management, license management Strong Hands-On experience on the following technologies but not limited to Microsoft O365 Active Directory & Azure AD Zscaler or Netskope content filter WVD Virtualization & Hosting (VMware, Hypervisor) DNS management Antivirus Crowdstrike & MS Defender Forcepoint DLP VPN Solutions RSA Cisco, Cisco DUO DRM, SFTP & FTP solutions Microsoft security InTunes, P1/P2, EMS solutions etc. Experience in Infrastructure Solution designing Follows and deploys core Infrastructure policies, Maintain SLA and defines drives best practice standards. Deep understanding of Cloud computing technologies (IAAS, PAAS, SAAS) Microsoft O365 Emerging computing trends required with proven ability to transition and migration from n-prem Datacenter to cloud Infrastructure. Hands-on technical expertise, direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting Manage all data center hosting in a multisite environment supporting different time zones. Evaluate Latest technologies conduct various PoCs make business cases for best practices technologies inter-compatibility architectures emerging technologies. Define and own SLAs and monitoring for all IT infrastructure including servers, databases, storage, cloud instances, backups Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services. Develop disaster recovery plans and conduct testing to detect faults, minimize malfunctions, and ensure backup systems are effective. Working with Security and Audit/compliance team to maintain a secure & compliant IT environment and adhering to IT security policies. Required Skills & Experience 10+ years in IT Infrastructure with 2+ years in Managerial role. Excellent communication and writing skills. At least 4 years of End user applications support experience in a professional services environment. Strong customer service focus and experience Project management /Implementation skills In depth knowledge of managing Hybrid Data center primarily Microsoft Infrastructure. Strong experience in managing O365, designing and deploying solutions on Microsoft Azure platform, Good knowledge of Azure IaaS (VMs, VNET, VPN Gateways and Express Route). Experience in Migration of various on prem Infrastructure and IT services on Cloud (IAAS, PAAS, SAAS), Cloud Identity management, Integration of new applications into the cloud. Ability to lead and develop technical talent (performance management, coaching, mentoring). Strong understanding of VMware, Hypervisor, Clustering and DR. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Posted 3 months ago
7 - 12 years
12 - 18 Lacs
Mumbai, Hyderabad
Work from Office
Reviewing the Secure Configuration setting for Azure, GCP, AWS and Oracle Cloud. Review of NSG rules and checking of all subnet with default gateway. O365 Security Management: Manage security features within the Office 365 suite Required Candidate profile In-depth knowledge on Azure, GCP, AWS and Oracle Cloud security features and best practices. Strong understanding of Network concepts and routings. Strong understanding of email protocols
Posted 3 months ago
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