Collaboration solution engineer

Role & responsibilities

• Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Office 365/Exchange related systems.
• Maintain uptime by pro-active management and monitoring to ensure environment health, and minimize disruptions to mail-flow
• Ensure awareness of and support adoption of M365 roadmap and new tools and capabilities and potential use within Michelin
• Ability to translate technical issues into understandable business language for end users.
• Leads initiatives for researching and deploying new applications
• Deploy advanced Microsoft 365 Services including Enterprise and Mobility
• Provide guidance and leadership as a Senior staff member of the team
• Assist in managing Support Services and related deliverables
• Excellent decision making and critical-thinking skills
• Excellent organizational and communication skills are required
• To meet deadlines with Projects and Assignments
• To learn and support new technologies and train others
• Be the code expert and the technical reference of the team and propose new script solutions to meet the business needs.
• Identify opportunities to innovate, extend and enhance engineering activities everywhere possible.
• Maintain the scripts and the automation platform in working order or quickly restore it to working order in the event of a failure.
• Work closely with partners and internal teams to ensure that the platform meets security, SLA and performance requirements.
• Writing, updating and use of documentation.
• Debug complex problems and create solid solutions.
• Sponsor good software development practices - including adherence to Michelin chosen software development methodology (Agile), standard setting.
• Continuously test the resiliency of scripts and infrastructures under various error conditions.
• Must be able to work in a team environment with a can-do attitude capable of overcoming difficult challenges.
• Troubleshooting and ability to analyze technical problems to prevent future occurrence.