Exchange Online (Admin/support)_Q4FY25_CON

As an Infoscion, your primary responsibility will be to understand customer issues, diagnose problem areas, design innovative solutions, and ensure successful deployment to achieve client satisfaction. You will be involved in developing proposals, contributing to solution design, configuring products, conducting pilots, and resolving queries related to requirements and design. Additionally, you will be responsible for conducting solution demonstrations, Proof of Concept workshops, preparing effort estimates, and leading small projects to provide high-quality solutions to customers. Your role will also involve contributing to unit-level and organizational initiatives to support clients in their digital transformation journey. In terms of technical requirements, you should have expertise in Microsoft Exchange and Exchange Online. You should also possess the ability to develop value-creating strategies, have knowledge of software configuration management systems, stay updated on the latest technologies and industry trends, and demonstrate logical thinking and problem-solving skills. Moreover, you should be proficient in client interfacing, project management, and team management. Preferred skills for this role include a deep understanding of Microsoft Exchange and Exchange Online, industry domain knowledge, and the ability to assess current processes, identify improvement areas, and propose technology solutions that align with client requirements and budgetary constraints. Your role will involve collaborating with teams, leveraging your expertise to drive growth and innovation, and ensuring client satisfaction throughout the digital transformation journey.,