ERP Manager-POS & E-commerce

Job Title:

Head Office

Experience Required:

Industry:

Work Mode:

Job Overview:

• Manage and maintain ERP and POS systems across stores, warehouse, and e-commerce.
• Ensure stable integration between systems (inventory, billing, orders, pricing).
• Handle system backups, updates, security protocols, and performance monitoring.

User & Access Management

• Create/manage user accounts with role-based access.
• Enforce data and security policies based on user roles.
• Provide technical support and training to users across departments.

Warehouse & Inventory Integration

• Ensure seamless flow of data between ERP and WMS.
• Monitor inventory sync across stores, warehouse, and e-commerce channels.

E-commerce Platform Support

• Oversee ERP-ecommerce integration (order flow, pricing, stock).
• Troubleshoot issues in online operations (order sync, payment reconciliation).

Research & Tool Evaluation (R&D)

• Conduct in-depth research on new ERP, POS, and E-commerce platforms and tools.
• Analyze scalability, cost-effectiveness, integration capabilities, and vendor support.
• Create detailed evaluation reports and recommend tools aligned with business goals.
• Lead the testing and pilot implementation of new systems or modules.
• Stay updated with technology trends in retail tech, cloud ERP, omnichannel platforms, and automation.

Reporting & Optimization

• Generate business and operational reports from ERP/POS.
• Identify and implement process improvements through system optimizations.
• Work with stakeholders to customize workflows or reports as per business requirements.

Skills & Experience

• 3 to 5 years of experience in ERP/POS administration (preferably in retail/FMCG).
• Experience evaluating or migrating ERP/POS systems.
• Hands on experience with retail platforms like Odoo, Tally, SAP B1, Oracle NetSuite, Zoho, or similar.
• Strong analytical skills to compare tools/vendors with documented pros/cons.
• Good understanding of business operations in retail and warehouse logistics.