Job
Description
Position: Business Development Manager (BDM) Experience: 8+ years of experience working as a BDM or equivalent in a multi-store grocery retail environment using the FOCO and COCO models. Location: Haveri or Davangere in Karnataka. Travel: The role requires extensive travel across the assigned district. Note: Apply only if you are willing to relocate to Davangere or Haveri and relevant experience in a multi-store grocery retail environment. Job Overview: We are seeking a highly motivated and experienced Business Development Manager or equivalent and his primary goal is to set up new retail stores across the assigned region and lead a team through FOCO model (Franchise Owned, Company Operated) and COCO model (Company Owned, Company Operated). He will oversee the operations, sales, and performance of multiple store outlets within the assigned districts of Karnataka. The BDM will ensure stores meet sales targets, maintain operational excellence, and uphold the company's brand standards. This role requires extensive travel within the assigned region. Key Responsibilities: Store Setup & Organizational Setup: To set up multiple retail stores and manage daily operations of all the multiple stores across the district, which include Tier-3 cities, Taluks, and Hobli cities. Manage franchise sales, franchisee development, and franchisee management to maximize revenue streams. Oversee store operations, including inventory management, staff training, and customer service standards. You will be responsible for hiring the entire sales team and retail store team. Define team structures for the store, their job roles, KRAs/KPIs, and all SOPs from scratch, and drive end-to-end execution. To train, motivate, and mentor territory managers, store in-charges, and their teams. Operations Management: Drive sales and profitability targets across all the stores. Execute on targets: revenue per store, order volume, and customer retention. Ensure consistent implementation of company policies, visual merchandising standards, and brand guidelines. Collaborate with team members to implement promotional strategies. Monitor store performance through regular visits and audits. Coordinate with franchise owners and the marketing, HR, finance, and logistics teams for smooth store operations. Cost controls and improving cost efficiency: Timely liquidation of old coded stock (slow-moving). Accountable for any liability of spoiled stock due to aging/expired stock. Relationship Building: Cultivate & maintain long-term relationships with franchise owners, aligning them with common goals. Collaborate with store teammates to build customer feedback and enhance customer engagement and loyalty. Conflict Resolution: Handle and resolve conflicts or issues between franchise partners and the sales team or store team. Maintain smooth and effective communication channels. Performance Reporting: Prepare and present comprehensive performance reports to senior management. Utilize data analytics to monitor and assess the effectiveness of sales initiatives. Key Requirements: Experience: 8+ years of experience working as a BDM or equivalent in a multi-store grocery retail environment using the FOCO and COCO models. Strong understanding of retail store setup, operations, team handling, retail sales. Education: Graduation in any stream and MBA/PGDBM in Sales & Marketing. Required Skills/Desired Candidate Profile: Leadership Qualities: Strong leadership skills with the ability to inspire and motivate the team. Ability to make informed decisions and take responsibility for outcomes. Adaptability & Resilience: Ability to adapt to changing market conditions and business needs. Resilience to handle challenges and setbacks effectively. Strategic Thinking: Strategic mindset with the ability to plan and execute long-term goals. Innovative approach to problem-solving and process improvement. Technical Proficiency: Proficient in all Microsoft Office applications. Analytical & Problem-Solving Skills. Strong analytical and problem-solving abilities. Communication & Customer Service Skills: Effective communication skills and exceptional customer service skills.
