ERP Functional Consultant

4 years

0 Lacs

Posted:2 days ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Information

    Date Opened

    08/12/2025

    Job Type

    Full time

    Industry

    IT Services

    Work Experience

    4 years

    City

    Bangalore

    State/Province

    Karnataka

    Country

    India

    Zip/Postal Code

    560001
Key Responsibilities:

  • Work closely with clients to gather and analyze business requirements, ensuring alignment with best practices and the organization's goals.
  • Map business requirements to the ERP/CRM solution, identifying gaps and proposing suitable workarounds or enhancements.
  • Develop and document detailed functional specifications, workflows, and user stories.
  • Configure and customize ERP/CRM systems to meet business needs, ensuring usability and performance.
  • Act as the primary liaison between business stakeholders and technical teams, translating business needs into actionable technical requirements.
  • Conduct system testing and user acceptance testing (UAT) to ensure solutions meet defined requirements.
  • Provide hands-on training to end users and deliver comprehensive user documentation to support system adoption.
  • Collaborate with project managers to ensure projects are delivered on time, within scope, and within budget.
  • Troubleshoot and resolve functional issues, working closely with technical teams for timely resolution.
  • Stay updated on industry trends, new ERP/CRM features, and emerging technologies to provide innovative solutions to clients.
  • Lead or participate in workshops, training sessions, and demonstrations for stakeholders and end users.

Key Skills & Qualifications:

  • Experience: Minimum 4 years of experience as a Functional Consultant, preferably with ERP/CRM systems such as Odoo, SAP, Microsoft Dynamics, Salesforce, or Zoho.
  • Business Expertise: Strong understanding of business processes across functions such as finance, inventory, sales, HR, and supply chain.
  • Analytical Skills: Proven ability to analyze complex business scenarios and develop actionable solutions.
  • Communication Skills: Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels.
  • Technical Knowledge: Familiarity with ERP/CRM system capabilities, data migration processes, and system integrations.
  • Problem Solving: Strong troubleshooting skills and a proactive approach to identifying and resolving issues.
Project Management: Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment. Certifications (Preferred): Relevant certifications in ERP/CRM platforms (e.g., Odoo Functional Certification, Salesforce Administrator).

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