As an Engagement Manager , you will be the strategic owner of DataOS implementation engagements. Youll work at the intersection of customers, Modern, and partner teams, ensuring that delivery of Data Products is on track, aligned to business goals, and consistently driving value for the customer. This is a high-ownership role that demands a blend of delivery oversight, relationship management, and customer advocacy.
Key Responsibilities

Own the end-to-end success of DataOS engagements.
Act as the primary interface between Modern, implementation partners, and customer stakeholders.
Provide strategic oversight and guidance to partners with context, best practices, and timely intervention.
Establish a clear KPI driven attitude to track delivery progress, identify risks, and drive mitigation strategies.
Ensure alignment with customerstrategic objectives and use cases.
Conduct regular check-ins, steering committee meetings, and QBRs with stakeholders.
Facilitate issue resolution and escalate internally where necessary.
Drive adoption and ensure customers realize measurable value from DataOS.
Collaborate with internal product and support teams to champion customer needs.
Build and maintain strong executive relationships with customer and partner teams.
Requirements
- 8-10 years of experience in customer-facing roles in data industry (Program Management, Customer Success, Delivery).
- Understanding of ETL pipelining ecosystem, data modelling frameworks and working experience on Data lakes is preferred
- Experience working in data platform(B2B is preferred) or enterprise SaaS environments.
- Strong understanding of delivery lifecycle and stakeholder management.
- Ability to navigate complex customer environments and align cross-functional teams.
- Excellent communication, conflict resolution, and executive presence.

More Jobs at The Modern Data Company

Python Backend Developer

Indore, Madhya Pradesh

Experience: Not specified

Salary: Not disclosed

Experience Specialist

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

DevOps Lead

Indore, Madhya Pradesh

Experience: Not specified

Salary: Not disclosed

Sr. Interaction Designer

Indore

5.0 - 7.0 yrs

INR 2 - 5 Lacs

Sr. Interaction Designer

Indore, Madhya Pradesh

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

The Modern Data Company

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Engagement Manager