Employee Relations Specialist

As an HR Employee Relations Specialist at our company, you will play a crucial role in maintaining a fair, respectful, and compliant workplace environment. You will be responsible for addressing employee grievances, conducting investigations, guiding managers on conflict resolution, and ensuring adherence to company policies and Indian labor laws. Your efforts will directly impact trust, culture, and overall employee well-being. Key Responsibilities: - Serve as the primary point of contact for employee grievances, complaints, and disputes - Conduct thorough investigations into harassment, misconduct, and policy violations - Provide guidance to managers on disciplinary procedures and conflict resolution techniques - Ensure compliance with company policies and Indian labor laws - Maintain accurate and confidential case records - Review and update HR policies related to workplace conduct and employee relations - Collaborate with the legal team on complex employee relations cases - Drive initiatives that foster fairness, respect, and trust among employees Qualifications Required: - Minimum of 2-3 years of demonstrated experience in employee relations, preferably within the BPO industry - Proficiency in conflict resolution and mediation techniques - Thorough knowledge of Indian labor laws - Excellent communication, negotiation, and interpersonal skills - High level of empathy, discretion, and professionalism - Strong analytical and problem-solving abilities - Willingness to work night shifts to align with U.S. operations If you are passionate about creating a workplace where fairness, respect, and compliance are valued, we encourage you to apply for this role and become a trusted advocate for our employees. As an HR Employee Relations Specialist at our company, you will play a crucial role in maintaining a fair, respectful, and compliant workplace environment. You will be responsible for addressing employee grievances, conducting investigations, guiding managers on conflict resolution, and ensuring adherence to company policies and Indian labor laws. Your efforts will directly impact trust, culture, and overall employee well-being. Key Responsibilities: - Serve as the primary point of contact for employee grievances, complaints, and disputes - Conduct thorough investigations into harassment, misconduct, and policy violations - Provide guidance to managers on disciplinary procedures and conflict resolution techniques - Ensure compliance with company policies and Indian labor laws - Maintain accurate and confidential case records - Review and update HR policies related to workplace conduct and employee relations - Collaborate with the legal team on complex employee relations cases - Drive initiatives that foster fairness, respect, and trust among employees Qualifications Required: - Minimum of 2-3 years of demonstrated experience in employee relations, preferably within the BPO industry - Proficiency in conflict resolution and mediation techniques - Thorough knowledge of Indian labor laws - Excellent communication, negotiation, and interpersonal skills - High level of empathy, discretion, and professionalism - Strong analytical and problem-solving abilities - Willingness to work night shifts to align with U.S. operations If you are passionate about creating a workplace where fairness, respect, and compliance are valued, we encourage you to apply for this role and become a trusted advocate for our employees.