About the Role : The Global Learning and Development (L&D) Manager will lead the strategy, design, and execution of the company’s training and development initiatives globally. The role is pivotal in aligning learning programs with business objectives, enhancing employee capabilities, and supporting a high-performance culture. Operating out of India, this role will serve as a centralized anchor point for all global L&D efforts, ensuring consistency, efficiency, and impact. Responsibilities : Strategic Development & Alignment Define and implement a global learning and development strategy aligned with business priorities. Collaborate with leadership and departmental heads to identify skill gaps and develop targeted training initiatives. Program Design & Execution Design and roll out scalable training programs (technical, functional, leadership) tailored to diverse business verticals. Introduce continuous learning models including microlearning, e-learning, and blended learning solutions. LMS & Technology Enablement Lead the selection, implementation, and administration of a Learning Management System (LMS). Leverage digital tools to drive efficiency and engagement in training delivery. Team Leadership & Coordination Manage and mentor a team of L&D specialists across regions. Oversee training logistics, including scheduling, content development, vendor coordination, and delivery support. Measurement & Impact Analysis Establish KPIs and performance metrics to track training effectiveness and ROI. Report outcomes to senior leadership and continuously optimize programs based on feedback and data insights.
Location: Remote Job Type: Full-Time Experience Required: Air Freight Forwarding Industry: Logistics / Freight Forwarding Key Responsibilities: Source competitive quotes from airlines and negotiate the best freight options. Provide customers with timely and accurate quotes based on available freight opportunities. Book shipments requested by customers and ensure all documentation is completed. Obtain approvals for any additional charges related to customer shipments. Proactively communicate with customers regarding shipment status and any potential issues. Handle complex customer requests and escalate when necessary. Required Skills and Experience: Proven experience working in air freight forwarding. Comfortable with learning and using new technology platforms and logistics systems. Fluent in English — both verbal and written communication. Experience in a customer-facing role is a plus. Strong focus on customer service and satisfaction. Excellent problem-solving skills and a proactive, go-getter attitude.
The Global Learning and Development (L&D) Manager will play a critical role in shaping and implementing the training and development strategies for the company on a global scale. Based in India, this position will serve as the central point of contact for all L&D activities worldwide, ensuring consistency, efficiency, and effectiveness in enhancing employee capabilities and fostering a high-performance culture. You will be responsible for defining and executing a comprehensive global learning and development strategy that is closely aligned with the company's business objectives. Working closely with senior leadership and department heads, you will identify skill gaps and develop targeted training programs to address them. In this role, you will design and implement scalable training programs across various business verticals, including technical, functional, and leadership training. You will also introduce innovative learning models such as microlearning, e-learning, and blended learning solutions to promote continuous learning and development. As the Global L&D Manager, you will lead the selection, implementation, and management of a Learning Management System (LMS) to streamline training delivery and administration. You will leverage digital tools to enhance the efficiency and engagement of training programs. Managing a team of L&D specialists across different regions, you will provide leadership, guidance, and mentorship to ensure the successful execution of training initiatives. You will oversee training logistics, including scheduling, content development, vendor coordination, and delivery support. You will establish key performance indicators (KPIs) and metrics to evaluate the effectiveness and return on investment (ROI) of training programs. By analyzing outcomes and feedback, you will continuously optimize the training initiatives to drive maximum impact and value for the organization. Overall, as the Global Learning and Development Manager, you will play a pivotal role in driving the company's learning culture, enhancing employee skills, and aligning training programs with business priorities to support organizational growth and success.,
Job Title: Recruitment Specialist Location: Vadodara, Gujarat, India (On-site) Department: Human Resources Reports To: Recruitment Manager / HR Manager Job Summary: The Recruitment Specialist is responsible for managing the full recruitment lifecycle for positions across various departments, ensuring the timely sourcing, screening, and selection of top talent. This role requires a proactive, organized, and detail-oriented individual with strong knowledge of the Indian job market and employment trends. Key Responsibilities: Collaborate with hiring managers to understand job requirements, candidate profiles, and recruitment timelines. Post job openings on appropriate job boards, career websites, social media platforms, and other relevant channels. Source qualified candidates through online databases, networking, referrals, and headhunting techniques. Conduct initial screening calls and interviews to assess candidates’ qualifications, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring teams. Maintain and update the applicant tracking system (ATS) with accurate candidate and job status data. Ensure a positive candidate experience through timely communication and feedback. Support offer negotiation and closing process in coordination with HR and hiring teams. Stay updated on current recruitment trends, salary benchmarks, and labor laws specific to India. Participate in employer branding efforts and job fair events when required. Qualifications: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. 2–4 years of proven experience in end-to-end recruitment, preferably in a fast-paced or high-volume environment. Familiarity with Indian job boards (e.g., Naukri, Shine, TimesJobs), LinkedIn Recruiter, and recruitment tools. Strong understanding of sourcing techniques and recruitment best practices. Excellent communication and interpersonal skills. Ability to handle multiple requisitions and prioritize tasks effectively. Experience working with an ATS or CRM is a plus. Preferred Skills: Experience recruiting for IT, BPO, or KPO sectors. Exposure to international recruitment (US/UK/APAC) is an advantage. Knowledge of Indian labor laws and compliance requirements related to hiring. Working Hours: Typically aligned with Indian Standard Time (IST), with flexibility depending on business needs or global coordination.
Reports To: Global Head of HR Department: Human Resources Position Overview The General Human Resources (HR) role at Office Beacon ASPL serves as the central HR partner for our India operations, managing the full spectrum of HR functions — from recruitment and onboarding to employee engagement, compliance, and HR operations. This role is pivotal in aligning HR strategies with Office Beacon’s vision of being a global leader in BPO and offshore staffing solutions , ensuring that the India site remains compliant, competitive, and an exceptional workplace for all employees. Key Responsibilities 1. Talent Acquisition & Onboarding Drive the end-to-end recruitment process for all roles in India, partnering with department heads to ensure we attract top-tier talent for BPO, support, and specialized positions. Implement sourcing strategies aligned with Office Beacon’s global recruitment standards Oversee seamless onboarding, ensuring every new hire receives an engaging “Day Zero to Day 30” induction experience that reflects Office Beacon culture and values . 2. Employee Relations & Engagement Act as the first point of contact for employee relations, handling grievances, conflict resolution, and workplace challenges with confidentiality and professionalism. Develop and roll out Office Beacon engagement initiatives (e.g., recognition programs, cultural events, wellness activities) to boost retention and morale . Serve as a culture champion , ensuring alignment with Office Beacon’s values across teams. 3. Performance Management & Development Manage the annual and mid-year appraisal cycles , integrating Office Beacon’s performance scorecards and KPIs. Partner with leadership to define career growth pathways for high-performing employees, identifying upskilling and cross-training opportunities. Coordinate with Learning & Development to deliver targeted training programs based on India site needs. 4. HR Operations & Compliance Oversee payroll inputs, leave administration, benefits management, and maintenance of accurate HR records . Ensure full compliance with Indian labor regulations (PF, ESI, Gratuity, Shops & Establishment Act, etc.) and internal Office Beacon HR policies . Liaise with government bodies, auditors, and legal advisors for statutory filings and inspections . 5. Policy Implementation & Process Improvement Regularly review and update Office Beacon HR policies to stay compliant with local laws and align with global guidelines. Recommend and implement process automation (e.g., ATS, HRIS, digital forms) to streamline HR operations. Prepare HR dashboards (attrition, headcount, engagement) for regional and global leadership reviews . 6. Strategic HR Support Partner with site leadership and global HR teams to support workforce planning, succession management, and organizational restructuring initiatives. Collaborate on global HR projects such as diversity & inclusion programs, wellness campaigns, and AI-powered HR solutions. Provide budget inputs for HR initiatives, recruitment costs, and employee engagement programs. Qualifications Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field (MBA in HR preferred). 5–8 years of progressive HR experience , ideally in the BPO or offshore services industry . Strong understanding of Indian labor laws and compliance requirements . Proven track record in recruitment, employee relations, and HR operations . Excellent interpersonal, conflict-resolution, and negotiation skills . High level of integrity and ability to handle sensitive information with discretion and professionalism .
Position Overview The Employee Relations Specialist will be the primary custodian of Office Beacon ASPL’s employee experience, responsible for managing workplace relations, addressing employee concerns, and ensuring compliance with Indian labor laws and company policies. This role ensures our core values are reflected in every interaction with our people. Key Responsibilities 1. Employee Relations & Case Management Serve as the first point of contact for employees regarding grievances, workplace conflicts, or policy concerns. Conduct fair and thorough investigations into employee complaints, disciplinary issues, and policy breaches, ensuring confidentiality and neutrality. Provide advice to managers and team leaders on handling sensitive employee matters while maintaining consistency with Office Beacon’s values and standards. Mediate conflicts and facilitate conversations to restore positive working relationships. 2. Policy Compliance & Legal Alignment Ensure all employee relations practices align with Indian labor laws (e.g., Industrial Disputes Act, Shops & Establishments Act) and Office Beacon’s HR policies. Work with HR leadership to review, update, and implement policies that strengthen compliance and reduce risk. Support audits and inspections by maintaining accurate records of disciplinary cases, investigations, and resolutions. 3. Performance & Conduct Advisory Support managers in implementing Performance Improvement Plans (PIPs) and conduct-related interventions. Guide leadership teams in consistent application of disciplinary measures, ensuring fairness and legal compliance. Track trends in performance and conduct cases to proactively address recurring issues . 4. Employee Engagement & Retention Support Partner with HR and Operations to conduct stay interviews, exit interviews , and engagement surveys to identify key concerns and areas for improvement. Provide data-driven insights and recommendations to enhance employee satisfaction and retention. Contribute to Office Beacon’s initiatives that promote a positive, inclusive, and motivating workplace . 5. Reporting & Documentation Maintain confidential and detailed records of all employee relations cases and outcomes. Prepare regular reports for HR leadership on grievance trends, employee feedback, and policy gaps. Present recommendations for process improvements and risk mitigation strategies. 6. Training & Awareness Conduct workshops and training sessions on workplace ethics, anti-harassment policies, and conflict resolution for managers and employees. Collaborate with the Learning & Development team to integrate employee relations awareness into broader training programs. Qualifications & Requirements Education: Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field. HR certifications (e.g., SHRM-CP, PHR, or Indian HR law certifications) are an added advantage. Experience: 3–5 years in HR, with at least 2 years focused on employee relations, case management, or compliance . Experience in BPO/outsourcing or fast-paced corporate environments is strongly preferred. Knowledge & Skills: In-depth knowledge of Indian labor laws and HR best practices. Strong investigative, mediation, and conflict-resolution skills . Excellent communication skills – able to handle sensitive conversations with tact and empathy. Ability to analyze trends and recommend proactive solutions. Proficiency in MS Office, Google Suite and familiarity with HRIS systems .
Position Overview The Employee Relations Specialist will be the primary custodian of Office Beacon ASPLs employee experience, responsible for managing workplace relations, addressing employee concerns, and ensuring compliance with Indian labor laws and company policies. This role ensures our core values are reflected in every interaction with our people. Key Responsibilities 1. Employee Relations & Case Management Serve as the first point of contact for employees regarding grievances, workplace conflicts, or policy concerns. Conduct fair and thorough investigations into employee complaints, disciplinary issues, and policy breaches, ensuring confidentiality and neutrality. Provide advice to managers and team leaders on handling sensitive employee matters while maintaining consistency with Office Beacons values and standards. Mediate conflicts and facilitate conversations to restore positive working relationships. 2. Policy Compliance & Legal Alignment Ensure all employee relations practices align with Indian labor laws (e.g., Industrial Disputes Act, Shops & Establishments Act) and Office Beacons HR policies. Work with HR leadership to review, update, and implement policies that strengthen compliance and reduce risk. Support audits and inspections by maintaining accurate records of disciplinary cases, investigations, and resolutions. 3. Performance & Conduct Advisory Support managers in implementing Performance Improvement Plans (PIPs) and conduct-related interventions. Guide leadership teams in consistent application of disciplinary measures, ensuring fairness and legal compliance. Track trends in performance and conduct cases to proactively address recurring issues . 4. Employee Engagement & Retention Support Partner with HR and Operations to conduct stay interviews, exit interviews , and engagement surveys to identify key concerns and areas for improvement. Provide data-driven insights and recommendations to enhance employee satisfaction and retention. Contribute to Office Beacons initiatives that promote a positive, inclusive, and motivating workplace . 5. Reporting & Documentation Maintain confidential and detailed records of all employee relations cases and outcomes. Prepare regular reports for HR leadership on grievance trends, employee feedback, and policy gaps. Present recommendations for process improvements and risk mitigation strategies. 6. Training & Awareness Conduct workshops and training sessions on workplace ethics, anti-harassment policies, and conflict resolution for managers and employees. Collaborate with the Learning & Development team to integrate employee relations awareness into broader training programs. Qualifications & Requirements Education: Bachelors degree in Human Resources, Psychology, Business Administration, or a related field. HR certifications (e.g., SHRM-CP, PHR, or Indian HR law certifications) are an added advantage. Experience: 35 years in HR, with at least 2 years focused on employee relations, case management, or compliance . Experience in BPO/outsourcing or fast-paced corporate environments is strongly preferred. Knowledge & Skills: In-depth knowledge of Indian labor laws and HR best practices. Strong investigative, mediation, and conflict-resolution skills . Excellent communication skills able to handle sensitive conversations with tact and empathy. Ability to analyze trends and recommend proactive solutions. Proficiency in MS Office, Google Suite and familiarity with HRIS systems . Show more Show less
📢 We're Hiring: Billing Support Assistant 📍 Remote | Full-Time Are you an experienced billing professional with a passion for accuracy and client support? Join our growing team as a Billing Support Assistant and play a critical role in ensuring smooth billing operations, client account management, and insurance verification. What You’ll Do: ✔ Assist in preparing and processing accurate billing documentation ✔ Support insurance verification and manage client authorizations ✔ Track accounts receivable and assist with invoice follow-ups ✔ Coordinate timely billing cycles and maintain documentation ✔ Collaborate with cross-functional teams to ensure accurate billing data ✔ Help prepare for audits and support compliance efforts What We’re Looking For: 🔹 3+ years of experience in billing, accounts receivable, or healthcare admin 🔹 Proficiency in billing platforms (e.g., Central Reach, Billmax) and tools like Monday.com 🔹 Strong knowledge of insurance verification and claims processes 🔹 Excellent organizational and communication skills 🔹 High attention to detail and ability to handle confidential information Preferred Qualifications: 🎓 Associate’s or Bachelor’s degree in Business, Accounting, Healthcare Admin, or related field 💻 Advanced Microsoft Office skills and experience with billing software 📋 Experience in healthcare billing and regulatory compliance is a plus 💼 If you're looking to join a mission-driven team that values precision, teamwork, and client service, we’d love to hear from you! Apply now and help us streamline our billing operations while making a real impact.
Job Title : Customer Success Specialist Experience Level : 3+ Years Location : Remote (WFH) Shift Time: US shift RESPONSIBILITIES Source quotes from airlines, negotiate to secure the best options. Provide customers with quotes based on available freight opportunities. Book shipments offered by customers Communicate and attain approvals for extra charges on customer shipments Proactively communicate with customers on the status of their shipments and any issues that come along Assist with challenging requests and know when they should be escalated APPLICANTS Demonstratable experience working in air freight forwarding Comfort with and interest in learning and working with new technology platforms and systems. Fluent in English - verbal and written Working in a customer-facing role a plus Proven ability to maintain high levels of customer service Strong verbal and written communication skills Go-getter attitude with the ability to come up with solutions to challenges About Office Beacon: It's the first Offshore Graphic, Data Services, and Software Services Provider to support its customers with North American and European management and customer service teams directly from its India-based production facility. Office Beacon realizes 100% growth for 5th year in a row. Office Beacon, Named to Inc. Magazine's Fastest Growing Company List for a 5th Year in a Row! Office Beacon is a 100% export-oriented unit having its production facility in Baroda (Gujarat) and headquartered in the USA. Office Beacon houses a team of expert designers and software developers to offer our clients the best in web solutions. We design aesthetically pleasing, informative, and interactive websites that superbly reflect clients' corporate identity and philosophy.
About the Role : Senior-level Transaction Coordinator to manage transactions valued anywhere from $1M - $20M+ acquisitions and dispositions from contract to close. Must independently coordinate complex transactions while maintaining professional communication with attorneys, lenders, title companies, and all third parties. Responsibilities : Manage all aspects of acquisitions/dispositions from contract execution through closing Coordinate due diligence: inspections, appraisals, environmental reports, financial reviews Serve as primary contact with attorneys, title companies, escrow agents, and lenders Track critical deadlines and milestone dates across multiple simultaneous transactions Review and organize transaction documents for accuracy and compliance Utilize Monday.com for project tracking and Google Suite for communications Prepare closing checklists and coordinate final documentation Qualifications : 3 to 5+ years commercial real estate transaction coordination experience Proven track record managing $5M+ transactions Expert communication skills with attorneys, lenders, and executives Advanced proficiency in Monday.com and Google Suite Deep understanding of commercial due diligence and closing processes Ability to manage multiple complex transactions simultaneously Required Skills : Strong organizational skills Attention to detail Ability to work under pressure Preferred Skills : Experience with real estate software Knowledge of local real estate laws and regulations Pay range and compensation package : Competitive salary based on experience, with additional benefits.
We're hiring an HR Business Partner at the Specialist level to support business units in the BPO/IT industry. This role is night shift , aligned with U.S. clients, and will focus on employee communications, HR documentation, and policy compliance. You’ll work closely with internal leaders to drive HR programs and ensure a supportive, compliant, and performance-focused environment. The ideal candidate should have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. Responsibilities Serve as the first point of contact for HR support across designated business units Assist in executing internal communication plans to improve employee alignment and engagement Facilitate HR initiatives around performance, engagement, and culture Support employee relations: investigations, disciplinary actions, policy interpretation Research and analyze employee trends to understand ways to increase employee engagement and retention Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees Assist management in conflict resolution Set standards for ethics, values and culture of company Assist with collecting HR data and producing reports for leadership Qualifications Bachelor's degree 2 - 3 years of experience in HRBP Strong organization, communication and conflict resolution skills Demonstrated ability to onboard new employees and manage HR tasks Proficient in Microsoft Office suite
Company Description At Office Beacon, we empower businesses with reliable, flexible, and cost-effective staffing solutions. With over two decades of experience, we provide Remote Staffing to remove traditional hiring hurdles and seamlessly expand your team. Trusted by thousands of businesses, our global team of 5,500+ professionals works across 18 industries, offering over 150 specialized services. Headquartered in Los Angeles, with service centers in India, the Philippines, Mexico, and South Africa, we give you access to a diverse global talent pool tailored to your business needs. Role Description This is a full-time, on-site role located in Noida or Vadodra for a Property Assistant. The Property Assistant will be responsible for managing day-to-day operations of properties, providing administrative assistance, handling lease administration, and delivering excellent customer service. Additionally, this role includes tasks related to property management and communication with tenants and stakeholders. Qualifications Property Management skills knowledge of Appfolio, Yardi, Buildium is a plus Fluent in English, good understanding of Anerican English. Spanish speaking is a Plus Lease Administration and Administrative Assistance skills Strong Communication and Customer Service skills Excellent organizational and multitasking abilities Ability to work independently and collaboratively Prior experience in property management or real estate is a plus Bachelor's degree in Business Administration, Real Estate, or related field is beneficial
Reports To: Global Head of HR Department: Human Resources We are seeking an experienced and detail-oriented HR Manager to oversee the human resources function for our domestic BPO workforce in India. This role requires expertise in statutory compliance, benefits administration, and employee relations. You will ensure smooth HR operations, maintain legal compliance, and foster a positive and engaged workforce. This is a non-client-facing position with a strong focus on internal management and people processes. Responsibilities Ensure compliance with Indian labor laws and government-mandated benefits Oversee TDS, PF, ESIC, and Gratuity calculations, filings, and processes Manage payroll deductions, contributions, and regulatory documentation Serve as the point of contact for employee relations, grievances, and conflict resolution Conduct performance reviews and manage disciplinary procedures fairly Develop strategies to increase employee engagement, satisfaction, and retention Maintain accurate HR records using an Applicant Tracking System (ATS) Support HR audits, reporting, and compliance-related requirements Qualifications Minimum 3–5 years HR Manager experience in the BPO domestic market Proven expertise in TDS, PF, ESIC, and Gratuity management Strong knowledge of Indian labor laws and HR compliance Experience using ATS platforms for HR operations and data management Excellent interpersonal, communication, and conflict-resolution skills Ability to manage sensitive HR matters with discretion and fairness Strong organizational and decision-making abilities If you are a proven HR leader who thrives in compliance-driven, people-focused environments, apply today to help shape a stronger domestic BPO workforce.
Motion Graphics Designer (Sports Broadcast – Horse Racing) Location: Remote Employment Type: Full-time Position Overview We are seeking a highly skilled Motion Graphics Designer with a strong background in sports broadcast design to join our creative broadcast team. This role will focus on developing and animating dynamic graphics for horse racing coverage , ensuring a seamless blend of live data, storytelling, and engaging visual presentation. Key Responsibilities Design and animate custom motion graphics for horse racing broadcasts, including: Show opens, transitions, and bumpers On-screen statistics, odds, and race data visualizations Lower thirds, title cards, and branded broadcast elements Collaborate with producers, editors, and sports analysts to translate racing data and narratives into compelling visuals . Develop graphics templates for fast turnaround and live updates during race events. Ensure compliance with brand guidelines and network broadcast standards. Troubleshoot graphics in live broadcast environments and support technical integration with real-time graphics systems (e.g., Vizrt, Ross Xpression). Maintain a library of reusable templates, assets, and branded elements . Stay current with industry trends, motion design tools, and sports coverage formats . Requirements 3+ years of professional experience in motion graphics design , preferably within sports broadcasting . Advanced proficiency in Adobe Creative Suite (After Effects, Illustrator, Photoshop, Premiere Pro). Experience with real-time broadcast graphics platforms (e.g., Ross Xpression, Vizrt) is highly desirable. Strong grasp of sports design aesthetics , particularly horse racing data (odds, timings, jockey statistics, race cards). Solid understanding of typography, color theory, pacing, and motion design principles . Proven ability to manage multiple projects under tight deadlines with rapid turnaround. Strong communication, collaboration, and time management skills. A portfolio or demo reel showcasing high-quality motion graphics work, ideally in live or sports television. Qualifications Has a diploma (Bachelor's or Associates) in Motion Design, Broadcast Design, Graphic Design, or a related field. Experience working on-site at sports events or in live production environments . Interest in or working knowledge of horse racing formats, terminology, and statistics . Additional Requirements Hardware/Software Setup: WE360.ai (productivity monitoring) Sprinto (data privacy configuration) Trend Micro (antivirus protection) GLPT (centralized asset inventory) Deliverables & Reporting: Daily reconciliation reports (productivity tracking) Sourcing & onboarding compliance Recorded training sessions Regular touchbase meetings (weekly/bi-weekly/monthly) Monthly performance scorecards Attendance notifications (30 minutes before shift) Adherence to work arrangement and holiday calendar Why Join Us? This is an exciting opportunity to be part of a fast-paced, dynamic broadcast team , where your creative skills will directly impact how global audiences experience horse racing events. You’ll work with cutting-edge tools, collaborate with talented professionals, and develop industry-leading sports broadcast graphics . 📩 How to Apply Please submit your resume and portfolio/reel demonstrating relevant motion graphics work for broadcast or sports productions.