Email Copywriter

This is a remote position.

Now imagine being the person who fixes that, not for one student, but for 5,000+ students and families at a time.

At Contour Education, we are hiring an Email Copywriter whose words directly shape how students and parents experience our programs. In this role, your emails will regularly reach thousands of people across Australia. Your writing will clarify important information, reduce confusion, prompt action, and build trust at scale.

This is not a marketing-only role. You will write and refine emails across operational, billing, and marketing communications, ensuring every message is clear, accurate, on-brand, and written with the reader in mind. You will see your work go live quickly and be used immediately, often the same day it is written.

If you enjoy structured writing, care deeply about clarity, and like knowing that your words actually matter, this role offers a rare opportunity to make a visible impact every single day.

• Write new email copy for operational, transactional, and marketing use cases
  
• Edit and improve existing email templates to increase clarity, readability, and effectiveness
  
• Draft transactional emails such as confirmations, reminders, schedule updates, and system notifications
  
• Write marketing and sales emails including onboarding sequences, lifecycle emails, re-engagement campaigns, and announcements
  
• Support billing-related communication by simplifying financial information and making it easy for parents to understand and act on
  
• Adapt tone and structure based on the audience, purpose, and stage of the student journey
  
• Collaborate closely with operations, sales, and marketing teams to understand context and intent
  
• Maintain consistency across email templates, sequences, and messaging standards
  
• Review emails carefully for grammar, structure, tone, and clarity before release
  
• Your work will not sit in a folder.
  
• It will be used, sent, and read at scale, often the same day it is written.
  

• Your emails will regularly reach thousands of students and parents in a single send
  
• See your work go live quickly and influence real decisions and actions.
  
• Build experience across both operational and marketing copywriting
  
• Learn how communication supports real business workflows, not just campaigns.
  
• Work in a structured environment with clear briefs, feedback, and expectations
  
• Grow into broader roles in lifecycle marketing, communications, or content strategy over time
  

• 1 2 years of experience in email copywriting, marketing communications, or similar roles
  
• Strong written English with a focus on clarity, tone, and structure
  
• Ability to write and edit emails for different audiences and purposes
  
• Comfort working with templates, briefs, and structured feedback
  
• Ability to balance accuracy with persuasion where required
  
• Strong organisation skills and ability to manage multiple requests
  

• Experience with transactional, billing, or lifecycle emails
  
• Exposure to EdTech, SaaS, or service-based businesses Familiarity with HubSpot or email platforms
  
• Experience collaborating with operations or sales teams
  

• If You Like writing communication that is clear, practical, and impactful
  
• Enjoy seeing your work used immediately and at scale
  
• Care about how readers interpret, understand, and act on message
  
• Prefer structured work over vague creative briefs. Want to build a long-term career in content and communications