118 Email Communication Jobs - Page 4

Job Description IT Company Position Overview We are seeking an experienced Customer Service Team Lead to manage our customer support team and drive service excellence. This role combines hands-on customer support with team leadership, process improvement, and strategic planning to ensure exceptional service delivery in our IT environment. Leadership Responsibilities • Lead and mentor a team of 5-8 Customer Service Representatives • Develop and implement training programs for new team members • Conduct regular performance evaluations and provide constructive feedback • Create and maintain team schedules to ensure adequate coverage • Set and monitor individual and team KPIs • Foster a positive team culture that promotes excellence and continuous improvement • Collaborate with other department leads to improve cross-functional processes • Manage escalated customer issues and complex support scenarios Operational Responsibilities • Monitor and optimize customer service workflows and processes • Analyze customer service metrics and prepare regular performance reports • Develop and maintain standard operating procedures • Implement and oversee quality assurance programs • Manage the customer service ticketing system and suggest improvements • Create and update knowledge base articles and support documentation • Participate in project planning for new product releases and features • Handle VIP client relationships and escalated support cases Required Qualifications • Bachelor's degree in Business, IT, or related field • 5+ years of customer service experience in IT/software industry • 2+ years of team leadership or supervisory experience • Strong technical background with understanding of IT infrastructure • Proven track record of team development and performance improvement • Experience with CRM systems and help desk software • Excellence in written and verbal communication • Strong analytical and problem-solving abilities Leadership Skills • Strong team building and coaching abilities • Excellent conflict resolution skills • Strategic thinking and planning capabilities • Change management expertise • Decision-making and problem-solving prowess • Budget management experience • Ability to influence and negotiate Career Growth Opportunities • Path to Customer Service Manager • Opportunities for cross-functional leadership roles • Executive leadership development programs • International team management possibilities Key Performance Indicators • Team performance metrics and satisfaction scores • Customer satisfaction rates • First response and resolution times • Knowledge base effectiveness • Team retention rates • Quality assurance scores • Process improvement initiatives • Budget management Company Culture We are a forward-thinking IT company that values innovation, leadership, and exceptional customer service. Our Team Leads play a crucial role in shaping our service culture and developing future leaders.

Responsible For Sending Quotations To Our Clients, E-Mailing Payment Reminders And Follow Up For Payments Over Call, Co-Ordination With Sales Staff, Requirements: Basic Excel (With Formulas), Ms Word, E-Mailing In Professional Way, Tally (optional) Perks and benefits Annual Bonus, Monthly Leave

We seek an experienced, smart female Back Office Executive to handle day-to-day operations and ensure smooth internal processes. Data entry , record maintenance & Canva Managing email communication Assisting & coordinating with internal departments Required Candidate profile Proficiency in MS Office tools and Canva. Strong communication and coordination skills. Attention to detail, multitasking ability and time management. Immediate joiners and females are preferred.

TNQTech is looking for an operations trainee to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As an operations trainee, you will interact with customers and ensure that deliverables meet customer expectations. You will work closely with data, and will monitor schedules to ensure on-time deliveries. Trainee Operations: Role & responsibilities: Work closely with managers to ensure deliverables are as per standards and customer expectations Collate, validate, and present data Manage and interact with customers via emails and calls Maintain and update trackers, and follow-up, monitor, and deliver the days schedule Track and analyze key performance indicators to ensure goals are met Maintain accurate records and reports using Excel and other management tools Should be interested to work in rotational shift. If interested send your updated CV to niketa.paul@tnqtech.com, or contact to 7824821204.

Provide high level executive assistance to the Managing Director to ensure a smooth workflow Monitor and manage all phone calls and emails, prioritise actions and escalate where necessary Extensive diary and Calendar management including complex meetings with Clients, Internal and external stakeholders, and other appointments and commitments with the internal team. Provision of Personal assistance functions as required Ensure that the Managing Director is informed in advance and fully prepared for all upcoming commitments including necessary briefings, papers, travel arrangements, client meetings Extensive travel management including flights, accommodation, itineraries and expenses in coordination with the Admin Provide assistance and support including preparation of agenda, papers, minutes and actions Prepare and format documentation including correspondence, submissions, and reports Assist in preparation and formatting of presentations Open to travel extensively with Managing Director for certain Meetings and Briefing other duties as directed.

We are seeking a detail-oriented and customer-focused Email Support Executive to handle inbound customer queries and service requests via email. The ideal candidate should have excellent written communication skills, a proactive approach to problem-solving, and the ability to provide accurate and timely responses in a professional tone. Role & responsibilities Respond to customer inquiries via email in a clear, professional, and timely manner. Analyze customer issues and provide accurate, relevant solutions or escalate to appropriate departments when required. Maintain detailed and organized records of customer interactions using CRM or ticketing systems. Follow predefined workflows and standard operating procedures (SOPs) to ensure service quality and consistency. Coordinate with internal teams (tech support, sales, logistics, etc.) to resolve issues and provide updates to customers. Meet daily productivity and quality targets (response time, resolution time, customer satisfaction). Identify recurring issues and suggest process improvements or knowledge base updates. Stay updated with product or service offerings, policy changes, and internal tools. Preferred candidate profile Diploma or Bachelors degree in any discipline (preferred: communications, business, or related fields). 1–4 years of experience in email or customer support roles.

About the jobAs our Service Support Engineer, you will be at the forefront of delivering top-tier customer service and technical expertise You are not just an engineer; you are ensuring our clients' technology experience is nothing short of exceptional :Responsibilities include, but not limited to:Accept incoming client troubleshooting calls and make outbound calls in response to email requests Engaging in voice and email communication with clientsTroubleshoot client side issues via screen share tools as neededTroubleshoot server and cloud applications as neededLaptop/Desktop preparation and setup, utilizing knowledge of Windows and its configuration and knowledge of network environment and inter-connectivity with servers and printersClient account administration in Office 365 and Active DirectoryTracking scheduled work, engaging in communication around that scheduling, and updating the schedule and client as changes occurAssess the need for documentation updates and inform management of any necessary changesQualification and Technical experience Required:At least 6 years of professional work experience in the IT industryKnowledge of Apple devices and MacOS is mustExperience with Apple MDM such as JAMF is added advantageExpertise of Intune and Microsoft Modern WorkplaceExpertise in Windows configurations and servicesExpertise of DNS (internal and external)Expertise of networking, both physical and virtualIntermediate knowledge of cloud solutions (AWS, Azure, or OCI)Working knowledge of virtualization, clustering, and high availabilityWorking knowledge of Active Directory (Both on-premises and Azure AD)Working knowledge of M365 licensing, configuration, best practices, and feature set

Responsibilities: Develop international business opportunities through WhatsApp marketing & email campaigns. Manage client relationships via phone, email & WhatsApp. Annual bonus

Job responsibilities - End to end order processing for e-transcripts delivery Email and phone correspondence with students and university officials Working meticulously with the CRM system Maintaining reports in XLS Eligibility - Bachelor's degree in any stream 2-5 years of experience in education counselling / college admissions department Excellent verbal communication skills in multiple languages Excellent email communication skills Proven meticulous approach to the job Should be a local resident of Pune for 5+ years

Roles and Responsibilities Convert leads into potential customers by providing excellent customer service and resolving their queries promptly. Collaborate with international teams for successful business development. Provide email support and process emails efficiently.

Desired Candidate Profile 2-5 years of experience in digital marketing or a related field. Proficiency in computer skills, English language, website management, CRM software, LinkedIn marketing, digital marketing. Strong understanding of digital marketing principles.

Job Title: MedicoLegal Scheduler Night Shift (Full-Time, Onsite) Location: Chennai Shift: 6:30 PM 3:30 AM IST (8 hours inclusive of breaks) Work Mode: Onsite only (No Work from Home) Important Note: Do not apply unless you have read the entire description, responsibilities, and requirements. We are looking for someone who is serious, committed, and genuinely interested in contributing to our team. About the Role: We are looking for a dedicated and proactive individual to join our team as a MedicoLegal Scheduler . This is a full-time night shift position that involves providing administrative and coordination support for medicolegal cases. You will work closely with legal teams, physicians, and expert witnesses based in the US. This is not just a job, it's an opportunity for someone who truly needs it , is willing to learn, and wants to grow with a purpose-driven team. No prior experience is required; freshers are welcome , but attitude, commitment, and clarity of mind are non-negotiable. Key Responsibilities: Calendar Management: Schedule and manage medical and legal appointments, including depositions, consultations, and court appearances. Email Coordination: Draft, manage, and respond to communications with clients and legal teams efficiently and professionally. Scheduling & Rescheduling: Maintain and update schedules, handle cancellations, and coordinate with multiple stakeholders to avoid conflicts. Administrative Support: Assist with documentation, respond to inquiries, and ensure timely case progress updates. Compliance & Confidentiality: Adhere to ethical and legal standards when handling sensitive medical and legal information. Client Communication: Maintain professional communication with US-based clients, acting as a reliable point of contact. Resource Allocation Support: Help manage and allocate internal resources effectively for medico-legal service delivery. Who We Are Looking For: Someone who: Has excellent written and spoken English skills Is a quick learner and adapts easily to new systems Can manage emails, calls, and calendars with high accuracy Brings positive energy, accountability, and respect into the team Is committed to the night shift and ready for long-term association Demonstrates basic medical understanding (non-radiology focused) Strictly NO to candidates who are: Gossipers or egoistic and rude Lazy, negative-minded, or show resistance to learning Involved in multiple jobs/freelance projects and lack commitment Applying just for the sake of it without a real need or interest Eligibility: Any discipline with a basic understanding of medical concepts High fluency in English (written and spoken) Fresh graduates (2022, 2023, 2024) preferred Willing to work the night shift permanently from our office Why Join Us? At our core, we're not just a team, we're a supportive community that believes in growing together. We care deeply about the well-being of our team members and strive to create a respectful, positive, and empowering work environment. Here, your ideas are heard , your efforts are recognized , and your personal and professional development is nurtured every step of the way . Whether it's learning new skills, tackling challenges, or stepping into leadership, we’ll guide and support you as you grow. If you're someone who values purpose, teamwork, and integrity , you'll find your place with us and build not just a career but a meaningful journey.

Email Marketing Trainee will learn &support the creation of campaigns, list management, targeting&performance tracking.Assist in executing strategies to boost client engagement, work with cross-functional teams&stay updated on email marketing trends Required Candidate profile Bachelor’s in Marketing or related field, strong interest in email marketing, good communication skills,basic marketing knowledge,team player,quick learner,adaptable to new tools and tech

You will be responsible for planning, executing, and optimizing industry-specific mass email campaigns to support client acquisition and engagement. You will collaborate with the business development team to identify high-potential industries, manage client databases, and enhance our outreach through strategic email communication. Key Responsibilities: 1. Industry-Wise Mass Mailing Execute targeted bulk email campaigns segmented by industry (e.g., IT, BFSI, Manufacturing, Healthcare) to promote recruitment services. 2. Email List Building & Management Build and maintain detailed databases of potential and existing clients, categorized by industry, company size, and key decision-makers. 3. Client Prospecting & Research Research and compile contact details of HR professionals, Talent Acquisition Managers, and other decision-makers using LinkedIn and other online tools. 4. Campaign Follow-Up Track and analyze campaign performance metrics. Follow up on replies, inquiries, and potential leads generated through email campaigns. 5. Inbox & Lead Management Professionally manage campaign-related email responses and ensure timely communication with prospects and clients. 6. Team Collaboration Coordinate with the business development team to align email marketing strategies with recruitment goals and outreach plans. Requirements: Bachelor's degree in Marketing, Business, Communications, or a related field. Minimum 6 month to 1 year of hands-on experience in email marketing or B2B outreach. Familiarity with email marketing tools/platforms (e.g., Mailchimp, Zoho Campaigns, etc.). Strong written and verbal communication skills. Proficiency in Excel/Google Sheets for data organization and tracking. Ability to conduct online research and generate qualified leads using LinkedIn and similar platforms. Detail-oriented with good time management skills. What You Will Gain: Practical experience in B2B email marketing and lead generation. Exposure to the client acquisition process in the recruitment industry. Direct impact on business development initiatives through live campaigns. Mentorship and learning opportunities from experienced professionals. Growth potential within a dynamic and expanding team. Interested candidates can share their updated CV via WhatsApp at 8951214950.

As an Email Marketing Intern, you will assist in planning and executing mass email campaigns targeted at onboarding new clients and engaging existing ones. You will work closely with our team to identify target industries, manage client databases, and optimize email communication to drive business growth. Key Responsibilities: Industry-Wise Mass Mailing: Assist in executing bulk email campaigns segmented by industry (e.g., IT, BFSI, Manufacturing, Healthcare) to promote our recruitment services. Email List Building & Management: Create and maintain databases of potential and existing clients categorized by industry, company size, and decision-maker roles. Client Prospecting & Research: Conduct research to identify and gather contact details of HR professionals, Talent Acquisition Managers, and other decision-makers from targeted companies. Campaign Follow-Up: Monitor campaign performance and follow up with responses and inquiries generated from email marketing efforts. Inbox Handling: Manage email responses professionally and ensure timely communication with interested prospects and clients. Team Coordination: Collaborate with the business development team to align campaigns with current recruitment goals and client acquisition strategies. Requirements: Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field. Minimum 3 to 6 month of internship experience needed. Strong interest in email marketing, B2B outreach, and the recruitment industry. Familiarity with email marketing platforms . Good communication skills. Proficient in using Excel/Google Sheets for data management. Ability to conduct targeted online research using LinkedIn and other tools. What You Will Gain: Hands-on experience in B2B email marketing and lead generation. Exposure to client acquisition strategies in the recruitment industry. Opportunity to contribute directly to live campaigns and impact business development. Mentorship and guidance from an experienced team. Interested Candidate send your updated cv on 8951214950.

Bachelor’s degree in any discipline. 0–3 years of inside sales or telecalling experience (freshers can apply). Excellent verbal communication and persuasion skills. Proficient in MS Office and CRM tools. Goal-oriented and self-drive Required Candidate profile Female candidates are preferred. Minimum 2 years of experience in inside sales executive profile. salary + incentives structure Good communication skill is mandatory

Key Responsibilities: -Advise students on UG/PG/PhD/diploma courses in India & abroad. -Manage queries, guide applications, attend events and seminars. -Update CRM records. -Support enrolment targets. -Stay current on education trends and admissions. Perks and benefits Performance based incentives offered.

Accounting, Taxation, Finalization of Accounts, Report Drafting,

graduate,undergraduate freshers salary 19k experienced :28k location:BTM call Muthamma@9886112583 call mayur@9343402211 call Anusha@7815982900

Role & responsibilities Manage office records, data entry, and office documentation. Handle purchase orders and coordinate with vendors. Process payments and track financial transactions. Assist in preparing and maintaining AMC quotes and contracts. Support daily office administration tasks and collaborate with other departments. Assist management in smooth daily operations, including billing and email correspondence. Requirements: Experience in office administration, clerical work, or a related field. Proficient in MS Office (Word, Excel, etc.). Strong organisational and multitasking skills. Good communication skills and the ability to coordinate across departments. Ability to handle office documentation and administrative tasks effectively. Preferred candidate profile

About Global Survey: A renowned organization, who specialize in providing pioneering insights and market research panel solutions, are now looking to expand their operations team and bring on Associate Project Managers. Global Survey helps Market Research Organizations to provide prompt and actionable insights to their customers, on the back our international quality Market Research services. As a new age innovator in the MR domain, we act as a unique bridge between market researchers who want to hear viewpoints and online respondents who want to voice their views. Every research activity and project delivery is aimed to enhance the value of the research process and delivering actionable insights to our clients. About Role: This role will involve working with a variety of clients across different sectors, helping manage full service quantitative led projects. As a company we provide a fantastic work/life balance and unparalleled training along with competitive salary and attractive incentives Managing a range of operational responsibilities which will include consulting on complex projects, data collection and analysis, scripting surveys as well as actively creating proposals to improve existing processes, tools and services Coordinating projects from beginning to end, multitasking complex projects simultaneously and communicating effectively with internal and external stakeholders Opportunity to train and mentor new employees as well as actively collaborating on ad-hoc activities 5 days Working (Only on site, NO WORK FROM HOME) Location : Ahmedabad, Gujarat or Mumbai, Maharashtra Shift: US Shift(Permanent night shift) Timings: 08:00PM TO 05:00AM Salary: 20000-25000 Monthly Gross Desired Candidate Strong spoken and written English, Graduate from any field. Previous experience in handling projects or vendors would be a plus. Candidate with consultative approach to his/her work and ability to manage variety of stakeholders A strong interest in broadening project management/operational experience and developing your career within an innovative organization Candidate willing to go beyond the goals and achieve new heights in his/her career Candidate should be comfortable in using email applications/ various tools and IM applications such as Teams. Website: www.globalsurvey.gs

Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Rotational Excel experience is required.{ VLOOKUP, HLOOKUP, PIVIOT TABLE} Package - 3 LPA - 3.5 LPA location - Chandivali HR Arti 9522754537

Role & responsibilities With working experience reporting directly to the CEO/MD providing executive support in a one-on-one working relationship, being the primary point of contact for internal & external constituencies, on all matter pertaining to the Office of the CEO/MD/Chairman, maintaining confidentiality and high level of discretion. Calendar Management Communication Management Meetings Organization, preparing Agenda, Minutes of Meetings and ensuring smooth execution with follow up. Document Management Expenses Management Research & Information Gathering, Compiling reports & Presentation for target Audiences Liaoning & Communication between both internal and external stakeholders, including Director & Family Members Events Planning for Conference, Meetings, Trade Shows, Government Follow ups & others. Confidentiality & Discussion in handling sensitive information matters concerning business & family. Identifying existing process followed between all stake holders and eliminating Red Tape & bureaucracy, to enhance efficiency at all levels of Management. Plan & Co-Ordinate & Assist in all office tasks like Ordering supplies, Legal Notarizations, Maintaining & submitting official bills, accounts & reimbursements, Co-Ordination with Personal Charted Accountants to File Yearly Tax Returns, monitoring compliances on personal & official properties on payment of timely taxes due etc. Guest Relations- both in India & Overseas. Elder/old People - Doctors/Medical Appointments monitoring. Security Protocols Co-Ordination & Monitoring for safety of CEO/MD & Family

Description We are seeking a dynamic and organized Admin Assistant & Executive Assistant to support our executive team. The ideal candidate will have 1-2 years of experience in a similar role, demonstrating strong administrative skills and the ability to manage multiple tasks effectively. Responsibilities Provide administrative support to the executive team Manage schedules and coordinate meetings Prepare and edit correspondence, reports, and presentations Handle travel arrangements and itineraries Maintain filing systems and documentation Assist in the preparation of departmental budgets and reports Respond to inquiries and provide information to internal and external stakeholders Skills and Qualifications Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and time management skills Excellent verbal and written communication skills Ability to multitask and prioritize effectively Attention to detail and problem-solving skills Familiarity with office management procedures Experience with scheduling tools and software

About The Role : Job TitleRegulatory Filtering Analyst, NCT LocationBangalore, India Role Description Regulatory Operations is responsible for defining and implementing procedures which provide regulatory operations services for various divisions of the bank and its group entities. This is to support the bank in its efforts to ensure regulatory compliance. Work includes: Partnering with the banks regulatory team to translate regulation into operational processes/procedures assisted Developing the banks information technology infrastructure Developing and implementing regulatory strategies, procedures and controls for new products and/or business activities that require governmental approvals Preparing and submitting regulatory applications such as permits, licenses, certificates and authorization required by governmental agencies Coordinating government interactions and compliance activities; and interacts with regulatory agencies What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support the RTB team lead in protecting DB from legal, regulatory and reputational risk with regard to business involving sanctioned entities and / or countries. Ensure diligent review and confirmation of transactions that require escalation to a Level 2 investigator and decide on these in full compliance with the applicable Sanctions regulations and the banks policies and procedures. Execute internal control checks as defined in the KOP documentation and Embargo control framework documents governed by AFC Sanction & Embargo. Support any applicable reporting obligations to the competent authorities with respect to transaction handling. Convert timely the update of the relevant embargo lists in respective filtering systems implement the data to central and decentralized tools in GT and Operations. Support CoC Regulatory Filtering team on the adoption of new clients Your Key Accountabilities RTB focus Primarily review stopped messages and take a decision on them (either pass or investigate), based on limited set of rules provided and maintained by AFC. Record rationale for decision from pre-defined set of options. Seek feedback from more senior investigators/reviewers, where their decisions fail the four-eye control. Provide support feedback loop and filter optimization by identifying repeat mismatches to propose Good Guys. Use user access privileges only for authorised purposes; actively safeguard sensitive and confidential information. CTB focus Supports TSMO / AFC related change projects Supports remediation actions owned by TSMO / AFC Training & Development Participate Trainings such as on HotScan, Sanctions policies, L1 procedures, specific payment types, including structure / form of messages. Your skills and experience Sanctions and Regulatory Filtering SWIFT Message Format and Fields SWIFT Payment Flow SEPA Message Structure and Payment Flow MS Office (MS Excel, Word and Outlook) Proficient in e mail communication Good communication skills (Written & Verbal) Ability to support rotational shifts Ready to support on weekends How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.